Recently went in for a return. 7 of us in line and one cashier (this was a week before Thanksgiving). The manager, Linda, walks past spraying carts, answering the phone, or doodling as we all stand there. The cashiers Computer goes down and she asks Linda to log in on another computer for her. She says okay and bypasses the computer to answer the phone on just the other side (she could have logged in and answered the phone at the same time). She answers, bypasses the cashier, and goes to spray carts. The cashier asks two more time for her to log in before she finally does. Then, goes on her merry way. The line remained 7 people when i left. If i wasnt returning, but purchasing, i would have left because the wait was ridiculous.

Excellent staffGreat selectionFollow me on ig moecaso

Found what I needed, but also what I wanted. Prices were not that bad, but some prices were a bit much. 1st time there @ that location. Staff really nice and helpful.

Great atmosphere and weather perfect today 60 degrees today 11/28/20

Great staff. Lots of cool products!

Very well stocked and has a great staff.

This store was fully stocked but did not have the picture frame I was looking for. There were other fun home decor there.

The best restaurant! We enjoy the home cooking the hospitality and the wonderful family feeling we get every time we go

This store is small, but well stocked

Friendly service from the moment i called to see about the hours to the moment i left after getting my diplomas frames and a special shout out to linda k for helping me out with that

Holidays, school projects, scrapbooking and pretty much any arts and crafts. This one has it all. Love that its well organized. Everything is always stocked up. Im a big scrapbook person. I always come here for everything I need. Love it!

Michaels Chicago Ridge location is always well stocked, the staff is helpful and friendly. It can get a bit busy especially since it shares its location with Chicago Ridge Mall but lines usually move expeditiously

Did not hate this place trying for 5 stars

Always a fantastic place to take all my money for I want all!

Had to return and item and repurchase because it was wrong size. They were very good about it

I had one unpleasant experience during the pandemic shutdown but, ALWAYS great service with Dominique handling Curbside pickups! Store manager Vicky was also helpful in dealing with the issue of my unpleasant experience.

This Michaels always is out of items. I have to travel to other Michaels to get what I need and its not getting better. Paint section was empty, messy & some of the paints looked old.

Tues. May 11th I ordered a pair of knitting needles. Did not receive an email to pick up until today May 14th. The girl at curbside threw the bag in the backseat. I did not return home & look inside the bag until 5:45. It was not my order. The only thing right was the last name. She never checked the order #. I repeatedly called the store for 15 minutes until 6:00. No one would answer. Very,very,rude. These young people just have no good work ethic.

Thats all it was okay. Too messy, some aisles had empty shelves and when I asked a worker for a certain item, he sent me to another area altogether. Seems like he wasnt wanting to be there and his mask was under his nose. Not cool!

The website needs to be updated as the advertisement of “same day curbside when ordered before 3:00pm” and same day delivery for $14.99” is inaccurate and can be inconvenient. Very understandable that it’s busy times, and store staff is very friendly but I needed items yesterday that I still haven’t received along with paying that extra $14.99.

I enjoy making various projects with all kinds of art media. Michaels is my place to purchase what I need. Love the variety of materials I can work with.

I love Michaels, great sales, great displays

Didnt have the normal stock of Christmas ornaments

Good selection of frames. Best to shop when there is sale to get best value. Not enough staff.

They always have great items and the prices are fantastic

Curbside service is not worth it i have been waiting for over 4 hours to get email to pick items up and still have not received it. Try to call store and oh boy that’s a joke.

Im an artsy person so i always go here & never come out empty handed ...

Great location. Very organized and stocked. You will find everything youre looking for and more. This store is definitely one of the best of its kind that Ive been to. Definitely recommend.

Great Halloween items!

I didnt see any signage to be able to pick up an online order. You had to go to there class room to get the order...

Would give o stars if possible,ordered online did curbside pickup my scrapbook had 5 pages and a screw missing to hold it together I get no where with Mike Bot the person who gathered my order should of noticed it was damaged and pages missing,ripped 25.00 bucks thanks alot

I found everything with ease. Staff was great at the registers. However, not much staff on the floor to help though.

Great supply and craft store! Associates are always very helpful. Many useful coupons-daily with their rewards sign up. As a mother of 2 preschoolers, great go to store for all arts and crafts supplies from name brands to cheaper supplies. Also free classes offered on DIY projects.

Great selection of sale items

It is amazing for craft stuff because I love to craft. So if you like to craft, this is the place for you! Enjoy!

Manager up at Chicago Ridge is Awesome!!! Very Caring!! Get rid of the young ones who dont wanna work!~the primer/ paint worked Great if u ever c this!!

Easy to find greenery and florals

They didnt have what I was looking for but the manager was very helpful attempting to find me what I needed. He even went on the website and all thru the app for a good 15 minutes trying to find certain products. Very nice service.

Friendly staff..huge selection

Didnt have a lot of stuff

So slow to check out just walked and left my stuff

They have such a wide variety of crafting items its amazing. So much creativity to keep busy

This place is my home away from home I own an art business and teach paint events and being able to order in bulk and pick it up at the store is so easy and they always have a lot of things that I need in stock and ready to go so quick. The staff is so nice an accommodating!

Bad experience doing a curbside pick up, I place order early in the morning and is not ready till the next day

They have so many pretty Christmas things out love going here..

Very friendly staff.

They always have what Im looking for. Everything is always organized and the prices are fair!

If you are looking for craft materials this is your place. They carry a decent selection of items and although there are at most 2 cashiers open, there isnt really a long line. Michaels tends to have online coupons. So if there is a big ticket item you are interested in, you could easily save. The sewing area does lack fabric but with all of the other things you can get its an easy trade off.

So I was here today in the afternoon on 6/24 and this RUDE NASTY ATTITUDE HAVING LADY with brown hair and fair skin who had no name tag, rang me up after i bought a few boxes, she didn’t offer me a bag which wasn’t a big deal, but when I asked for a bag she had rolled her eyes and threw the bags on the table without even putting the boxes in there and continued to ring me up and as I was putting the boxes in the bags MYSELF, she called for the next customer and rolled her eyes again, I will go back to the store however I refuse to tolerate more attitude from any cashier there again

Nice staff

Keeping me sane during this quarantine. Hope it opens soon.

Nice and very helpful.

Great deals on sales.

Would have appreciated more assistance on the floor. Always personnel to take customers money, but not enough to assist with What to purchase or where to find things.

If you are a crafter Michaels is for you.Love this store, even if it gets my wallet in trouble!

We were helped very and the girl that checked us out was very nice

Picked up my online order without a hitch.

Love this place

Michaels is a great place to buy craft materials. I buy lots of craft materials for my students. I also buy all 9f my Christmas decorations here. Michaels has fantastic discounts. As a teacher I get another 15% off. Every Michaels store I visit is nice. Try them all.

Everything nicely stocked, The cashier was very kind and pleasant

I am happy with the price I paid, online coupons are great and the staff is very friendly. Thanks Deb for your help!

The people are very helpful.

Great store. Has a large variety of great quality items. Blonde middle-aged woman with the glasses, assuming she is a manager, extremely rude. Make sure you don’t accidentally purchase something because you won’t get fully reimbursed.

Clean,fast helpful

I just cant help myself here!!! I want it all... it is truly a crafters dream paradise!!! The things I could create... sigh if I only had the money! Oh and the staff is really well informed and very nice! Ill be back... and not in a creepy way

A little pricey i perfer hobby lobby better values there for the same thing

Clean and organized. Staff is friendly as well.

Good selection of craft related products. Even better, there are employees everywhere in the store ready to help you find what you need. Not many stores have that kind of service anymore.

A crafter paradiseHelpful and friendly associates.

Great to take the kids for classes! My grandson loves them and I love taking him.

Thank goodness for discount coupons...

Nice place to shop for all your crafting needs. Always use the 40% off coupon thats in the papers on Sunday. Because this place is overpriced.

Great customer service and prices as well.

Wonderful! Has everything, anything you can think of.( within reason) its a place of creativity and fun!!

Great variety of craft and many more

Pretty good with the stock I need...could be better and have more options, like paint brush cleaner..they only have one expensive brand with very little ounces.

Great store, has everything you need for your arts and crafts. Store employees were very friends and very helpful. Recommend this store, and will be returning.

They have a great variety of holiday decorations

I almost gave this 3 stars because I dont like how this particular store is laid out. Its very cramped and can feel dumpy at times. However, the people that work at this location are usually very helpful. Expect to wait a while to be helped, but they generally try their best to find an answer, even if they arent experts in the area you are asking questions about.

A great place with a lot of deals. I go for one thing and I always come out with like 10 iteams or more

I go for fabric. Friendly, helpful staff. Scissors are dull, shred the fabric. High prices but good deals when on sale. Huge selection.

Few employees and merchandise was very unorganized... I will give another try before the end of the year

The employees are always helpful. They will take the time to walk with you to the item you are looking for. I have noticed that over the years the yarn department is getting smaller. They had a great yarn selection at one time. Some other items are very hard to find.The store is well lit. Automatic doors in front. Customer washroom available.

Nice place for all your crafting necessities the staff are supper helpful and will answer any questions if necessary.

One of my favorite stores. This location is kind of small but still a cool place to shop!

The store is really warm. Uncomfortable for sure. Halloween stuff is on sale, Christmas crafts moving in.

Has everything we needed at great prices.

Kinda dirty and not really organized. I bought my son a toy and it broke within 2 hours and he was literally just holding it.

Employees were very helpful

Has everything you need!

I really enjoy this store. Easy to spot, in the middle of other store and mall. I was looking for diy materials and found everything I needed. . The cashier was very helpful and talk to me of the coupons they had and offer me to sign me up. If I can have one complaint is that theres no exit/entrance to the mall like the other big stores. Other than that looking for your next diy project and you may find it.

Im a crafter nothing bad to say, I walk around and create while Im there. Love it

The store wasnt the cleanest, but I have only been here a few times and every time Ive had to wait 10-15 minutes in line. Same thing, when I went back again. Its crazy that they only have 2 cashiers to check out customers, even when there are 10-12 people waiting in line.

Michaels is inside the mall did not visit it

Great location, easy to locate items I needed for a DIY project. Pretty decent sales as well I just love the atmosphere in here and staff was friendly & helpful.

Excellent place your creativity on

Always has what I need when it comes to baking and crochet/knit. Friendly staff, lots of coupons, and great selection of item.

Girl couldnt help me, in a hurry and on her phone.

Everything you need and more. I went to get my niece some canvases paints and brushes and saved half my original price when checking out. Just gave them my email. Great deals and a variety of everything youll need for crafts.

No help at all. You have to find everything yourself