Very nice for all age groups. Good facilities for disabled and challenged. Lot of animals. Good view points. Food options inside is bad.. Should be improved. Butterfly park and penguins are the best. Jaguar was majestic.. Double buggy can accommodate 2 kids only if they are less than 6-7 years. If anyone is more than that, better to go for 2 single buggies.. Enjoy..

Amazing day even in the rain, quieter than normal! Maybe due to restrictions due to Covid but great day out. The lion enclosure with the up close and personal glass was fantastic.

Zoo is awesome !!! If you watching the program in the TV and after a few months you visit the place you got that awesome feeling of knowing animals and all the story’s about them. Really recommend to get tickets for 2 days, one day is not enough to fully enjoy yourself without rushing. Massive zoo. The map is a bit confusing but easy to hack once you’re there. Loads of places to eat and drink, picnic spots, smoking section, toilets ect. Highly recommend !!

Its always a great day at Chester Zoo! Amazing animals and well looked after, if you do visit you should definitely visit the chimpanzees and bat enclosure. Unfortunately when we last went, there was a local case of bird flu nearby so the bird enclosures were closed to protect the birds but from all the times Ive been before the open enclosures for the birds are great. Its amazing to have such a local zoo which genuinely looks after the animals welfare and funds great causes to improve wildlife all round!

I always live Chester zoo! And so relieved that its remained open from generosity of people. Cant wait to go back.

An amazing evening out with our 2 year old grand daughter. She was very pleased when Father Christmas spoke to her. The lights and displays were fabulous. A lovely visit.

Absolutely fantastic. So much to see and so much to learn. The animals were great, the elephants, the giraffes and the exotic birds were our highlights. Doing fantastic work with the covid guidelines as well. I hope you guys keep your funding and stay strong, showing us the magic of these animals for years to come. Definitely recommend, 5 stars.

Absolutely amazing place. Arrived in the afternoon and spent the whole day there! I recommend it to anyone who has not been. Rules and regulations for social distancing are quiet good at the moment! Worth the money and time ! Keep it up Chester zoo ️

Lovely day out even if the weather wasnt great. Plenty to see and do. Very reasonably priced. Even the food inside the zoo wasnt ridiculously priced. Overall great day out would definitely visit again, maybe in summer next time.

Animals seem happy. Enclosures are spacious. The public dont follow the signs and definitely do not adhere to social distancing. The butterfly House is really cool.

Love Chester zoo, always really clean. Extremely safe. Hand sanitizer stations everywhere. Loads of animals to see. (Loads of enclosures empty). even if it did rain we had fun.

Went as a spur of the moment decision and it was one of the best days out Ive had in a while, seen animals there I hadnt seen before and some of the enclosures seem to of been upgraded which is much nicer for the animals.Reduced numbers was heavenly as it wasnt packed and loud which in turn made all the animals more than happy to come right up to the fences/glass.Didnt have to constantly wear a mask only in enclosed areas and plenty of sanitation stations everywhere with no-contact entry.An orangutan also stuck its middle finger up at me which was fantastic

Chester zoo is one of the best in the UK. The facilities are amazing. Including hand sanitiser station everywhere, hundreds if not thousands. The animals seem to be in great health and have plenty of space. They are constantly building and improving enclosures for the animals. A great charity run by amazing staff and volunteers. The food and drinks available through the park are good although a little expensive but as they are in all tourist spots.

Absolutely love this place.... Lots to do for all ages. Lots of information on the way too. The parks a brill for the kids. You definitely need a full day to do everything. Its really clean, staff really helpful. A really fun adventure for all the family x

Wonderful family day out. Plenty for all ages to enjoy. Pathways are well signposted. Zoo map now available to download. Lots of animals to see

Very well organised in this trying time. Hand washing stations everywhere, one way systems in place and a limited entry to indoor exhibits. The enclosures are all beautiful and enriching for the animals. The only downside was some visitors not follow the very clear rules, though the staff did their best to remind them. A lovely day

Great day. Never been here before. There were queues for some of the most popular animals including Lions, Jaguar and Orangutans. This however must be a positive for the zoo with more revenue from so many visitors.

The best zoo I have ever visited, so many animals all living in really vast surroundings. Staff all on hand with anything you want to know. Will definately return

Absolutely fantastic day at the zoo with friends! Due to Covid there were quite a few enclosures that were shut however there was still plenty to see! Food is available and the food court had a really organised queuing system which was really efficient. Staff are super helpful and informative. All in all a great day out.

Great to see such healthy animals so well looked after. Great to see a baby elephant doing well and giraffes in fine condition too. We were caught out by heavy rain but we all had a great time nonetheless.

Everyone go to Chester Zoo. Support this national treasure. Theyve really got their covid game nailed down. Had a great time.

Great to see the place back open with all procedures in place for covid. Queues in places but not to bad. Not much open on our visit but the weather was really bad!!

Admirable efforts from all the very helpful staff to cope with an unprecedented pandemic. Still much to enjoy, like sun worshipping meerkats for instance!

Wow. Never thought as an adult that Id like a zoo so very much. Ticket prices reasonable. Plenty of good safe parking on site. We brought sandwiches but there were plenty of ok places to eat. Zoo well laid out and something for everyone. Animals appeared well kept and happy. A great day out.

Fantastic zoo, absolutely world-class

Brilliant day out. Staff are fantastic really helpful. Covid safe cafes are good NICE CUP OF TEA

We live within 30 minutes of the Zoo, so weve been many times. Its always a great day out, whatever the weather, and on this occasion it was frequent torrential showers! Most of the indoor spaces are open so we were able to miss most of the rain.I hate to mention C-19 but its important in the current circumstances. There are restrictions on numbers both to the zoo overall and to the indoor areas. The staff were great, supervision good but not obtrusive, and social distancing isnt a problem. There are sanitisers everywhere. It felt safe.The cafes are open but not all of the coffee shops.There are loads of pictures of animals posted already so Ive added one of the weather instead. Unfortunately the black clouds were heading our way!The 5 hours we spent there went very quickly as usual. Just go.

Great day out. Informative and staff are not only friendly and knowledgeable but also want to share this information with those who are interested. They have taken many steps to make people feel safe during Covid-19.

Lovely park with loads of walking, but spoilt by weather, sad animals and long queues for indoor viewing.Maybe things will improve.Recommend: Banham Zoo, Norfolk with better displays and more compact.

Tough times during Covid but still a great family day out with very important work being done for the conservation of endangered animals world wide . You need a mask and have to queue for all in door attractions but this is a small price to pay , there are also busy lines for food and beverage . Ample free parking , lots of picnic areas for sunny days , booking is essential for non members but considering the times its to be expected .

Nice day out at Chester Zoo. Great array of animals, in well designed enclosures.Food wasn’t the best cooked in the food court so got wasted.Also felt over capacity as any indoor enclosure had a 30-60 minute wait due to COVID restrictions. So have dropped a star for this as we only managed to get round 2/3rds maximum in the day due to this.

Awesome place!!! So well managed we felt so safe while still getting to see so many amazing animals! Just a perfect family day xx

We pre-booked our tickets. Car park was not signed clearly which meant everyone was queuing at the incorrect entrance due to poor signage. We arrived at 10am the elephants were not out until later. Plenty of sanitizer stations. At every toilet there was a member of staff to ensure face masks were worn. Did not see the jaguars or tiger not sure where they were hiding. Only two areas to eat. At June’s food court mainly fish n chips and burgers which were ok but expensive no meal deals. No refill options. Best to take a picnic and plenty of benches. Overall, a great way to end the summer holidays.

Love chester zoo! We try to visit every summer holiday! Always have an amazing range of animals to see. Always clean and plenty of space and areas to bring a picnic and eat.*post lockdown* very organised, staff all around to direct and help with one way systems and ques. Have to wear face coverings in small/indoor/enclosed areas. I thought personally it is a way better way then before covid, as was less busy and better chance of seeing animals close without crowds.

Great day, friendly & helpful staff, clean grounds. Despite capacity being lowered, still quite busy. Felt the need to wear my mask around the entirety of the park, including the outdoor bits.

Excellent zoo.The staff are there to help and talk about the animals.Wear a mask in the indoor areas. Well signposted and lovely day

Fantastic day out, felt very safe and lots of places with hand wash and everyone was respecting each other space. The weather was wet which meant quite a few animals where hiding inside and could not be seen however what we did see was great. We will be going back.

Brilliant zoo, beautifully designed and very well cared for animals. Excellent value for money. We were here from 11am until 4pm and we still didn’t quite see everything.Covid measures were good and not too intrusive. Things like the boat ride and a couple of indoor exhibits and a few children’s play areas were closed off and I’d like to return post Covid but was not disappointed with my experience.

Really good zoo. Lots of C19 procausions in place. A few parts of the zoo are closed but still a great day out. Queues for the popular animals when we went which meant we couldnt see all animals in a day so recommend 2 days at the zoo

Great place, security are amazing. Scott 2 is the best security guy there

Brilliant place social distancing was in place most of the indoor bits were open. Would advise taking some food unless you like hot dogs . Staff were friendly and made sure everyone was safe. Would highly recommend going.

Its all changed and is wonderful. We felt safe all the way around with sanitisation stations dotted about. Plenty of animals to see and was all in all a great family day out..

A really great zoo with loads of animals. Covid measures have limited the zoo to what they can offer but the majority of what they have is available. You have to wear a mask when in inside, which is to be expected now, but other than that its a good zoo. Its a big zoo, so be prepared to walk alot. The animals have very large enclosures which is nice to see.

Lovely huge zoo, animals look happy, the kids love it and the big ones too. Highly recommend it.

Excellent place, vast and diverse enough to keep.you engaged for a while day. Couldnt mind some of the animals in the Islands (where was the Tiger?) Quite clean and with all appropriate facilities available

Amazing day out, luckily we came just before the second lock down. Not everything was open but we still didnt have time to see everything we wanted. I would recommend going into the lemur walk as they are roaming free and definitely not one to miss! Thanks chester zoo

Even though current circumstances meant we had to queue and some areas was closed. Our family had a wonderful time at Zoo! Still a wonderful day out with little ones and big ones . Thank for all the staff, very helpful and always smiling!

Good new lions enclosure and male lion was on top form roaring today.Elephants always a joy to see and especially with baby at the moment.Interesting perspective of Penguins through glass windows at side of pool.But having said this overall a little disappointed at expense of entry and how little of Islands area was open or worth seeing especially given how far you walk to get there.Only one Tiger in large enclosure and it was not surprisingly hiding away.Maybe need to drop price whilst Islands area awaits full repair or perhaps even design enclosures better so visitors can see animals better.

Love Chester Zoo! All covid safe measures put in place! A lovely day out for all!

A clean and organised place. The animals look happy and healthy and all the staff are really friendly and helpful. The shop is really affordable. My only criticism would be the signs for where to find the animals needs to be improved drastically. They are doing a great job with all the restrictions.

Everytime I go to Chester Zoo Im wowed by the incredible animals, how big their enclosures are and the zoos / staffs passion for their animals and conservation. Would highly recommend going for the day, you will not be disappointed!

Great with the social distancing plenty of hand sanitiser stations full usable great day out and the staff were fantastic and very friendly. Well done everyone at Chester Zoo!

Fantastic to see so many animals. I love the fact that my visit helps with the conservation of these lovely creatures ️

We had a fantastic day, many thanks. We were relieved to see the elephants looking relaxed and content only the day after losing their matriarch. We had a fabulous close up experience with Emma, one of the young Bornean Orang Utan. We also enjoyed seeing the Andean and Malaysian bears.Our only negatives were that it was very difficult to find food that we wanted (see below), and it was so busy that there were long queues (30 minutes) to see the high profile animals. This was mainly due to Covid venue management, which was very carefully and sensibly thought out and implemented. It felt safe.My wife is vegetarian, I am flexitarian but prefer veggie. We wanted a simple sandwich or similar for lunch, but the only food available was beef burger, hot dog, meat pie, or fish with chips. We found a snack stall doing hot dogs, they listed a veggie hot dog but didnt have any. My wife ended up having an ice cream for lunch, I had a regular hot dog.

Travelled from Hertfordshire with my Partner to go to Chester Zoo. Wanted to support the Zoo and all the conservation work. Loved the story behind the Zoo and the show on TV now. The visit was well worth it, amazing place.

One of the best places to visit around Chester. As locals we have an annual pass and we enjoy spending time there even if its for a short visit, an icecream or a full day. Kids are loving it!

Brilliant zoo. Animals have great amounts of space. Social distancing and measures taken in enclosed spaces were very good. It was great to be back and see all the work they have done - cant wait to see what they do in the next year.

We absolutely LOVE Chester Zoo!!!Wed rather drive the extra miles than visit anything closer and given the current climate would also support in any way we can to keep it open.However, we visited on Sunday and left feeling very underwhelmed, and unsafe at times.Even though tickets are still full price there are many indoor areas that are closed, like the bat enclosure, which we understand, but the butterfly journey IS open so if you pop your mask on you can still visit themBecause there any many things closed, for your safety, the things that are open had a queue and unfortunately at times a few of these were over half an hour - 45 minutes longThere are plenty of signs around the place asking visitors to social distance, but this also wasnt adhered toOn the plus side..the children had a lovely time!For us though, we wont be back until things change OR the price reflects the current situation

Had a lovely family day, despite some obvious restrictions. No major queuing (we went last Tuesday) if you follow the advice of staff who are dotted around advising the best times to visit the most popular spots. Diner, snack cabins, gift shop, etc are open.We filled a whole day, no problem !

Chester Zoo is the perfect family day out. So many wonderful animals to see. 1 day is never quite enough. The staff are very friendly, helpful & knowledgeable! Even the places to eat there are great..Great for kids & adults

A great day out. All Covid19 safety procedures in place, it felt very safe. There are queues for some animal houses, but nothing too long. The new lion enclosure was impressive, as was the lions roar! We really enjoyed it.

Really enjoyed zoo plenty too do there are large queues in busy times to get in some of houses spent 40mins in longest queue got there at 11am left at 5 never quite got to see everythingFood prices did seem a bit expensive but where decent sized

This zoo is the best in the country. It has lions, tigers, penguins, bears, zebras and more.People who come here need to watch their social distancing, however. The staff tell people to stop coming so close but people dont listen to them.If you are ever looking for a day out then this is the place to go. Will definitely go again.

Well, we finally got here...Ive been watching secret life of the zoo for years. So when we visited it felt like we knew the animals. Even though the weather was awful it didnt matter. Just to see this beautiful zoo and gardens was well worth the visitWe cant wait to go again and see what we missed on this visit

A great day out as always. Having to queue for some enclosures meant a nice experience when you got in, which is so much better when you have a little one with you. The food at the Oldfield was excellent too.

Great place to bring your kids and family and a great day out. Highly recommended.

Nice zoo alot of areas are shut due to covid. Que to get into the ape enclosure was really long. Alot of the animal were not out due to the weather didnt see any giraffes this obviously isnt the zoos fault.Would like to go back when the slow boats are operational as well which at the moment they are not

A lot of the facilities are closed due to covid but a great time all the same

Great time with the children, shame due to the current situation that not all the park was open but understandably. Staff were very helpful and friendly, kept everything as clean as possible and kept to the 2m rule, but unfortunately the 2m rule from some members of the public was not adhered.

Great zoo. Beautiful animals well looked after and Generally nice to walk around. Need at least 3h maybe 4 to do full zoo.

Visited today, the weather kept off which is always great. Staff on hand all around the zoo, toilets all open and clean, nice clean and tidy all around the zoo and enclosures.I understand with Covid that certain parts of the zoo were closed but it would of been nice to of been told before hand and a map would of also been a bonus considering how much we paid to get in. (We were at Dudley zoo yesterday and got a map upon entry).We were looking forwards to getting a gift from the shop but it was extortionately over priced!We only had to do track and trace before entering the gift shop. There was track and trace before entering the zoo itself but I didn’t see anyone using it or being told to either.

Really disappointed! Travelled for 7 days on a narrowboat in order to be here today! The weather was absolutely wonderful. The zoo however was not! Hardly saw any animals, a number of exhibits were closed! No one sticking to the 2 meter guide lines and there seem to be an awful lot of people! Apart from the main maps dotted sporadically around the zoo, we had no idea where we were going. All the usual maps were null and void because of the one way system. The staff just said download the map on to our phones. Have you ever tried using your phone as a map! On the plus side the staff were very helpful! However on the whole I would score todays visit a 2 out of 10.Its been marked low because we saw more wildlife in, on and around the canal on the trip up here!

Chester Zoo is as welcoming as ever despite the pandemic, the zoo is looking clean and tidy and has plenty of controls in place for social distancing, with lots of staff ensuring that visitors follow the rules. When I visit there were a couple areas not open such as the bat walk through area and the butterfly house and the areas affected by the fire in 2018, but despite this the zoo is still an excellent day out.

Great visit, pre booking is required due to C19. The zoo has restrictions on some enclosures, which are closed. But numbers are limited so the zoo is far less crowded than normal so you get more opportunities to view the animals without being crushed or 4 people deep at an enclosure.

The best zoo that I have been to by far. Really enjoyed our day here.

Amazing day out for everyone, so many animals Few areas closed because of Covid which is understandable but there was still plenty to see and do. Loved it!

Absolutely brilliant. The place is massive. We were there for our daughters 3rd birthday day out. The loaned us a push chair at the entrance since its a lot of walking. All the animals have plenty of space to move and so are relatively easy to spot. All look genuinely happy and healthy. I would say however to take precautions regarding social distancing and hygiene, the zoo have a system in place to keep customers safe but honestly people didnt bother. The majority of people there were not careful or considerate regarding it. However we all took our own steps to ensure our safety and were conscious of others, you will be fine just exercise common sense.All that aside though, a wonderful day and the kids loved it.

My favourite zoo. Social distancing in place , one way system easy to follow. Went on a very hot day but enough choice if snacks and ice creams.

Amazing day out. All staff were super friendly, animals all looked happy and healthy. Checked out most exhibits during the day and covered about 9 kilometres in all! Highly recommended.

Big, open, so much to see, the keepers are doing a great job and the zoos contribution to conservation is amazing. Well looked after and beautiful place. Due to reduced numbers and social distancing there is a lot less people in the park so that makes it easier to get around and see all the animals.

Had a great day.all the animals came out and we were very lucky.Due to covid all food places are closed apart from a few which only serve hotdogs, fish and chips and burgers so not much choice at present also long ques. So I would just say take a picnic.

An excellent zoo, which allows you the opportunity to really gain good clear viewing of the animals - really good for partially sighted guests too.There are a plethora of snack shacks & places to sit & have a picnic.The gift shop contains a wide range of merchandise & if youre after a guide book of the Zoo, just ask at the till.A great day out & a place Ill definitely return to.

Brilliant Zoo, just a shame Covid has made it very clinical i.e walkways, distance apart, stuff closed off.Will definitely go again

Had a lovely day there. Felt relatively safe although more information regarding times queuing would have help. A sign with something like 20 minutes wait from here for example

Best zoo in the country. Animal enclosures are well thought out with plenty of space. Good value for money as it will take a while day to get around. Staff are friendly and well organised. Opens at 10 but ticket booths open at 9:30 so you can get through to a staging area and was Ch the elephants and some other animals while you wait.

Thoroughly enjoyed by myself and grandson. Everything was very well organised (covid wise). OK there were queues at the main attractions but none took an exceptionally long time to clear. Well organised and controlled by all Chester Zoo staff members. Well done to you all for making the visit a pleasure.

Great to see the animals in real life after watching the TV program. Wonderful zoo with caring staff. Glad to see 99% of people abiding by the wearing of masks and social distancing rules. Great day out

Really disappointed.App doesnt work and none of the maps seem to be correct (in the park or online) It would have made sense to have the zoo as a one way system or at least a simple route to follow. We missed a lot of the animals and because of the lack of one way systems didnt feel comfortable with how close others could get to you.Staff were friendly though and there were a lot of sanitation stations. The animals that we did see, seemed very healthy.

Great family day out venue - even in these COVID times. Good appreciation and measures in place for social distancing. Although many indoor attractions are shut it does not detract from the whole experience. In order to keep these type of attractions there is a need for money; I am delighted to pay the entry fee to feed and protect these beautiful animals.

This place is just brilliant. So many varieties of animals in beautiful spacious enclosures. Make sure you leave plenty of time to see everything

Felt very safe on our visit. Masks on and limited numbers at indoor animal houses. The interactive kids features were mainly disabled and some cafes shut but this in no way detracted from the main stars.... the fabulous animals. Pleade support this wonderful attraction !!

Plenty to see, nice to see the animals had plenty of room to move about. Signage around the zoo could be improved. Great for children.

We have really enjoy our day out at Chester Zoo, excellent with social distancing, to be honest I much prefer it that way, when you go into the indoor inclosures theres not as many people like before so little children can see the animals!! Thank you for a fantastic family day out.

Great to get back to the zoo after lockdown. Of course some things were not open but still a great day. Great job by the staff keeping us all safe

So pleased open again. Very safe to visit. Staff making sure we obey social distance rules.

Used to be good but avoid during these times as half the animals aren’t there, most indoor areas are ‘closed for your safety’ such as fruit bats however other indoor ones are open like the tropical house, makes no sense. People queue up and think they have to join behind the queue in certain areas when you can just walk past so it’s not really clear on where you queue and if you queue at points other than on entry to ‘butterfly house’ etc.

Great place, some of the animal attractions were closed due to covid restrictions, but still well worth a visit.

Incredible place, even with the pandemic the zoo was just as great. Totally recommend.

Went during lockdown and a few things were closed and a few queues but nothing to stress about. The animals and enclosures were well kept and the day was amazing, we arrived at 10.45 and left at 16.45 so its a full day if the closed enclosures are open and lots of facilities. We will definitely make a return visit next year.

Clean, no litter. Plenty of benches, tables etc. Loads of viewing spots for almost every exhibit so good for photos