user
Harrahs Philadelphia Casino & Racetrack
777 Harrah's Blvd, Chester, PA 19013, United States
Appearance

Comments
Br
Review №1

Only 4 stars because the bathroom was not the best. Gamblin was gr8 not because I won (well kinda) but they had social distancin and it felt more relaxed

Je
Review №2

Very clean lots of parking. The staff was very friendly and accommodating. I highly recommend this casino and by the way I did win not much but a win is better than a loss. Keep up the good work hours I will be back. Five stars on the way.

Ma
Review №3

It was a blast I luv the way everybody did there part everybody wore a mask the distance was well n had a lot of fun at the sahara sams casino I would love to go soon

Dw
Review №4

I will when everything in the casinos open up. Its been mostly a nice experience

Aa
Review №5

Been there to gamble just once very beautiful clean helpful staff sanitizing stations good vibes love it

Cy
Review №6

Safety precautions veryhigh cleani g and sanitizing procedures. It was fun. I won yeaah!

Mi
Review №7

The casino has made many changes and in my opinion, the games are rather confusing because they have multiple icons you have to focus on. It seems more for live entertainment then for gambling fun. Now that covid is upon us, the casino offers no drinking, unless its water and if you smoke, you have to go out on a balcony, away from the playing floor. I hadnt been there in over a year and the feeling I got from my experience yesterday is, I wont be going back any time soon. Even though I did win pretty good, I felt like That particular casino gives you Two choices, win or lose, but were Not offering anything else.

Ch
Review №8

Top-shelf in every aspect of the facility you cant beat it Im not sure about Parx Casino as I have not been there in years I would say that they are slightly to moderately below Harrahs in Chester

Sh
Review №9

I enjoyed taking in the Sun and watching the horse racing. Otherwise it was nice staff. The machines didnt end in my favor but oh well you win some and lose some.

Ca
Review №10

I really dont want 2 put a rating on today. Harrahs cannot b blamed 4 a less than enjoyable experience. They r trying 2 operate under a lot new rules n regulations that put a social outing at a disadvantage. The staff is very friendly n helpful. Unfortunately I go 2 a casino 4 entertainment not just 2 hit the buttons on the machine. This u cannot have. Wearing a mask is horrible 4 me n I only have 2 wear it while Im there. The employees must wear it their whole shift. No beverage. No smoking. No social contact w other patrons. Just sit n push buttons. Ill wait n hope it improves but Im not holding my breath.

Va
Review №11

Really clean, a busy and careful sanitation staff, and courtesy bottled water. Overall, the atmosphere is stunning. Its never too hot or too cold inside, its juuust right. Definitely a recommend.

Ch
Review №12

The vibe just didnt seem right there and they have removed alot of the things or closed them. Even the elevators didnt work, which didnt make sense when other casinos have them working. On the other hand they so have a good selection of games and ones not found other places. Check it out and have some fun. Hopefully things can get back to normal soon.

Bi
Review №13

When i got to the lobby it smell like sewer. The casino looks sad and depressing. This is some shady people in there too. Dont go and waste you time there

Pr
Review №14

DO NOT PLAY ONLINE! I put in a lot of money and didnt win but a few dollars. There gaming in borderline fraud. When I messaged them about fair gaming, they said its always fair. I said not when you are only winning a few cents to every hundred dollars. Ive played all the PA online casinos and this one is by far the worst. Just dont waste your money.

Jo
Review №15

We had a great time. I am impressed with the amount of sanitizing stations that they have. In addition to that they also have every other machine down to practice social distancing.

sa
Review №16

Staff were very rude , few staff doesn’t even know the game and they try to play, Place is not so clean and tidy, they do temperature checks on entrance, They can do better covid practices . Face masks are mandatory. Ambience was good. I saw lot of slot machines being empty not much of crowd may be because of coivd.

Mi
Review №17

Rip off..no drink..water bottle are room temperature. They could offer cold sodas and water

Jo
Review №18

5 star. It was a great experience and the dealers were great. Especially the young lady at the Hi Card Flush wearing the Phillies shirt today. She was great and very welcoming and luv to conversat . Enjoyed my time there.

An
Review №19

I stayed at the hotel 8-16 to 8-19. I would not recommend this hotel/casino. My sisters room smelled of cat/dog urine. Although she got another room. They had the nerve to give that smelly room to another customer. I am sure they know the room smells. Remove the carpet and replace it or something. Also, my shower had black mold in crevice of the tiles and drained slow and flowed water onto the floor. No coffee pots, no internet and every day you smelled weed in the hallways. This hotel has a lot of children and the way people dress along with the weed. I thought I was in a strip club. Terrible!! In addition, slots are the worse I lost a lot of money. Also, although people are wearing mask. There is no social distancing being done. Restaurants are crowed with people waiting for food standing right next to each other. There are no plastic barriers on machines. Elevators are packed. I will never ever stay at this ghetto hotel again and would not recommend going to this establishment. Guess you get what you pay for. Never again!! Hard Rock or Borgata next time. Just pay for a better overall experience bottom line!

Ty
Review №20

Slots here in my opinion are tight. But its a casino so I dont expect to win every time. Good luck all..Ill take my changes in AC from now on tho

Gl
Review №21

It was good surprise that no liquor is not allowed only outside the racetrack and you have too purchased a hot dog lol!!!

Mi
Review №22

This place has accommodations even during the pandemic the slots and tables are open 24 hrs. For the people that is looking for some fun or a place to get away. Have fun and dont forget to cashout and go home!

ja
Review №23

Cleann safe friendly service wonderful staff . Very pleasant experience overall

Br
Review №24

I enjoy coming here to have a nice relaxing night out. And have been satisfied with their covid procedures!

N
Review №25

Casinos in general did not build their palaces with winnings... Only losing. While I do think the slots are more tight now since Covid, no one ever wins. If you do, you will go back the next day and lose it all. I am tired of loss... I will not return any time soon. Good luck to all of you.

Ro
Review №26

They say every other machine. But in a row of 5 machines only 1 works. Definitely trying to make their money back. Dont here no jackpots going off having seen anyone with over 500. Smoking is outside or on the second floor. Has loss a lot of business. But they are giving out hot bottles of water.

Mi
Review №27

The workers are great but they dont have much to work with. They advertise $5 table games but there are none. $15 was the minimum that I saw. It was warm in their too and the free water wasnt even on ice. Are you kidding me?

Mi
Review №28

Its literally the worse place to go. I went when they opened back up and they still served at the bar which was nice. Then I returned tonight and they closed the bar down. People were just sitting at machines not playing. It was a depressing sight and a very bad vibe. I will not be returning I cant wait till Philly Casino Live opens and puts this place out of business. Bad place all the way around. Atlantic City is 100 times better even on a bad day.

Jo
Review №29

It was great. I loved the fact that there is racing and a Casino with friendly floor persons. Thank you for a great experience.

Fe
Review №30

I had a very nice Welcome back , I have not been there in a while I spent the day.

Ni
Review №31

Fun place to try your luck with endless slot play and tables for the more risk takers.

St
Review №32

The social distancing was a bit lax but it was a nice atmosphere

No
Review №33

Comfortable environment with ample parking. Younger guests are treated just as well as the older patrons

Le
Review №34

Food was good, plenty of parking, plenty of slots. Had a good time.

SH
Review №35

Practicing social distancing procedures on elevators & at game machines, requires face masks inside and hand sanitizer dispensers throughout the casino floors. Exceptionally clean and most of all, not crowded on a Saturday night. And I actually won some money.

Ch
Review №36

Wonderful place, Beautiful lighting, Liberty Bell wall art, good service and flavortown!

cr
Review №37

Good for me everytjing clean n looking out for us plauets

Tr
Review №38

Good slots n tables n if u dont win big u can walk out w the amount u came n with but thats ur choice. Good luck n im not a big gambler.

Di
Review №39

It was a nice visit and might be my new place to hangout machines acting good to me.

Jo
Review №40

Won good but better rewards for Veterans and comps.

St
Review №41

Love Harrahs casino.. good food and gaming facilities

Sh
Review №42

Quality professional dealers who treat you as friends making every effort to remember guests with a genuine touch not easy to find with consistency. I am a quiet player and my best and raises are virtually never misinterpreted by the casinos dealers ,made up of mostly long term well trained people.You want low cost grinder games or nice size no limit games this is good choice here in Philadelphia..Good management .I have personally gambled in over 1000 locations worldwide and am pleased with my local Harrahs Philadelphia.

A
Review №43

Just got harassed by Jane the security lady at the door. Unwelcoming, unprofessional and clearly never had any training or purposefully choses to ignore and just plain disrespect customers. Either way she should not be the first person a customer interact with. I really hope this message gets picked up by the head of security team. I have been to many total rewards properties never had such an experience.

Wi
Review №44

Very rude people who work there. The restrooms are dirty and stink. And the slots are often broken. Atlantic City is much more fun cleaner and friendly.

Gl
Review №45

They do not have any plex glass seperating players. I walked in and walked out. Shame on you Harrahs for not caring about the protection of your customers.

Ra
Review №46

It was nice I havent been there in a while they have a lot of new machine very nice to visit

sa
Review №47

Put it to you this way youll never be embarrassed going to HarrahsDrop the mic *BANG*enough said were out!!

ro
Review №48

Fun,great for a gambler....but..you still must wear mask at all times and no alcohol ..unless with a sandwich at restaurant....sorta kills the gambling vibe.

Ap
Review №49

Friendly staff variety of slots great restaurants.

Co
Review №50

I really Had fun won some money Hey

Br
Review №51

Used to have a winning/ losing balance. Now the machines dont pay out, its not fun. Keep your money, its like youre just giving it to them.

Ch
Review №52

Always fun. Right now (July 12 2020) no smoking threw out casino. AWESOME, I dont come home smelly and a lot more game choices.

Dr
Review №53

Life is fun, a young man was playing cards, he won $1.2 m

Me
Review №54

I lost but they were good people. Professional and I had a great time

St
Review №55

Dont go here, the machines dont pay ANYTHING. I saw a guy plow thru $3K-$4K in the high limit section and he didnt even get a single spin

Ja
Review №56

Went there for Derby, also some Slots, Harrahs well equipped for the pandemic clean area helpful Staff, good time.️

ab
Review №57

A new world for entertainment. Hard getting use to changes in some places. Very dark.

Re
Review №58

Had a good time tonight, even with pandemic rules in place this did not affect a lot of the casino games etc.

Ot
Review №59

Always a good experience. Great game play. Not crowded. Customer service was on point.

Gr
Review №60

If you gamble in the smoking section, you will most likely take 5 years off your life

ma
Review №61

It was nice! They had free water bottles,but they were warm.

Jo
Review №62

Was a nice time. Covid19 in effect every other slot open same with tables and seats. Free water bottles no bar or drinks and no smoking.

Ma
Review №63

The casino is beautiful.the staff are nice people.and its very clean...fun...interesting...

S.
Review №64

Nothing different from any other casino. It was a good time.

Pa
Review №65

Nice place good admisfear but no luck betting on the ponies. Had a good time

Ju
Review №66

I Love this casino! Great people. Great food. I was blessed enough to win $10.000 2 weeks ago when I truly needed it. I cried so much. Thank you for always being so nice caring and always around when you need help. I plan on visit today around 1! Cant wait to see you all.

JE
Review №67

Horrible cleaning no one wiping down machines during these very difficult times. I use 2 love 2 go there but as for now will not be back again until Covid 19 is hopefully under better control

L
Review №68

Single dollar bills straight into the machine! Need I say more??

HO
Review №69

I LOVE IT AT HARRAHS

Sa
Review №70

Casino is dirty, nothing good in this casino , most of the restaurant in here have terrible food, the best serving you get is get your own bottle of water . Terrible casino to be gambling, Parx casino is a lot better , go there if you want to try your luck

Bi
Review №71

It was ok! Despite the fact that there were no drinks being served

ro
Review №72

Feel relaxed wen stress out...plus win a little n give a little..overall pleasant to go to

Ka
Review №73

For safety you get your temperature taken as walking in. Not all levels were open. If you need a new member card you have to go to the first floor because the main desks arent open yet, theyre not at full capacity. You must wear masks at all times also.

Br
Review №74

The Place is (In my Billy Crystal Voice) MARVELOUS.The Staff bends over backwards to make you feel @ home.. Gotta Love it.

Ph
Review №75

Beautiful casino! And its the only one in the area! Your hotel should have a free shuttle to and from this casino. This place is huge! Lots of great restaurants and fast food restaurants inside as well. Be sure to join the rewards program so you can get a great coupon book with some great discounts inside. Beware of high minimums during all evenings!

Ja
Review №76

Always enjoy myself there , even with all things going on in the world.

Lo
Review №77

Better than delaware park.

nf
Review №78

Had a good time at harrahs an i am still good over here

co
Review №79

I will love to visit the place again

Ch
Review №80

Besides the fact that i came out 200 bucks poorer. It wS still a good experience. Clean, not too busy and safe.

Ca
Review №81

Visit was disappointing, not able to get refreshments, needed a slot person, none available. Very disappointed in service!!

De
Review №82

Harrahs did not serve anything to drink.I usually enjoy myself there not so much at this time.Small crowd did get to play my favorite machines which was a plus.Hopefully next time will be better.

Ju
Review №83

Love Harris wish they were serving drinks again.

Fl
Review №84

Awful payouts not worth the time of day. All Harrahs casinos are extremely tight machines.

Ke
Review №85

Still sitting on hold for over 20 minutes for the third time with this place. The worst customer service ever, I am one of the “Diamond Elite” rewards members. Spent hundreds of thousands of dollars with this place, do yourself a favor and gamble ANYWHERE else but Caesars/Harrahs Philadelphia. Total scum.

sh
Review №86

Horrible. They are just taken peoples money. Got to stay away for awhile.

Kr
Review №87

Beautiful rooms friendly staff and always entertaining on the casino floor. My favorite place to stay and play in AC

Tr
Review №88

I had the Brisket sliders as an entree, and OMG...best choice ever! Awesome customer service, Shout out to Joy our waitress...Cant wait to go back!

th
Review №89

Love the SIXERS tables at the bar

Ju
Review №90

Awesome! We dont gamble we were there for a concert at The Box! We saw Candlebox! Had a great time! The casino is beautiful!

Ke
Review №91

I came all the way there to play a specific game, and it needed service. No one would come check it, nor did they open the others!!!

Do
Review №92

Will be much better when able to drink and smoke again

An
Review №93

Its clean and because of virus they use every other slot for safe distance.Friendly staff

Do
Review №94

One of my favorite casinos lots of good games to play

De
Review №95

Its take alot of money from you but it need to improve its winning odds dont just take people money and cant let them win like that

Yo
Review №96

I dont want to go back, I have loved being home with my wife and kids! Kind of the best thing that could of happened! But I do love seeing my wifes beautiful smiling grin when shes winning ️!!!!

Ka
Review №97

Came here to look around for 30 minutes as this is near the hotel I was staying in. No horse race at this time. Its a not so crowded place but the staff are very friendly in terms of directions. Hands up! The only thing I didnt like is the public transpo stop oitside the casino. Its not on time and inconvenient.

sh
Review №98

CantWait til mein noodle opens up again for some great Chinese!

Ch
Review №99

So far I give it 5 starts. I didnt get a chance to play, but just bring in there, Ill definitely be back to play. Its super nice & clean. Best yet, FREE drinks! They even have a self-service fountain drink area. Will be back to update review my review more next month.

MS
Review №100

Great variety of games. Very smoking. Too much of THE ELEMENT hanging around for you to really relax and have a good time. Security spends more time trying to pick up women than doing their job. Dont go here alone.

Information
100 Photos
100 Comments
3.8 Rating
  • Address:777 Harrah's Blvd, Chester, PA 19013, United States
  • Site:https://www.caesars.com/harrahs-philly?utm_campaign=GMB&utm_source=google&utm_medium=local&utm_term=HarrahsPhiladelphia&utm_content=hotel
  • Phone:+1 484-490-1800
Categories
  • Casino
  • Tourist attraction
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Similar organizations