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House of Horrors and Haunted Catacombs
3637 Union Rd Suite 6, Cheektowaga, NY 14225, United States
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Ke
Review №1

This attraction is awesome! The cast, props, scenes, and attention to detail are impeccable. Ive been to a lot of haunts over the years and never get scared, but they got me in every scene. It was well worth the admission. If I lived closer Id gladly go again!

Ta
Review №2

It was a fun night out with my daughters and their hubbies!

Sh
Review №3

Lot of fun. Amazing sets. Could use a few more actors. And maybe space people a little better. But all in all. Fun times

Ag
Review №4

Knowing what this place can be I will give it 4 stars. Not going to lie it was a huge step down this year. We got immediately escorted from one house into another which would not be horrible if we werent already bumping into the group in front of us and being pushed from the group behind. Its honestly pretty hypocritical to have all the social distancing in line and have everyone way closer when in the houses. It kind of ruins the experience when you can see where the group in front of you is getting scared. The houses themselves were good, just very few scarers. I would gladly wait a few more minutes in line to not be sandwiched between a ton of other people in the houses. Hopefully they figure out how to space people out better.

Ma
Review №5

Amazing staff! They enforced the wearing of masks multiple times and even kicked groups of people out for not keeping their masks up at all times. They did have social distancing guides everywhere in the building and made it a point to force people to follow them. Some kids obviously didn’t listen, but the staff was super helpful and did whatever they could. Security was also a great presence and helped as much as possible. Super fun haunts, lots of fun!

Je
Review №6

Not as good as previous years... Less actors and really only 4 houses. Not really worth the price...

Ar
Review №7

I always love coming ever year. They always do a good job of changing the houses up a bit every year to keep it interesting. My favorite is the Theater house.

Mi
Review №8

So much fun. My husband and I were scared the whole time! They took covid restrictions very seriously. We were spaced out really far apart from other groups. Highly recommended if your into Halloween and having some scary fun!

Br
Review №9

So upset it was literally only 4 houses when stated we were getting 5. I have no problem paying for tickets when the houses are actually scary but this year I didn’t jump once. It was only 40 minutes for all houses and we were pancaked in between two groups. All in all, social distancing wasn’t even really practiced, right when we arrived they preached “practice social distancing” the entire time over a loud speaker or “you will be kicked out.” Probably won’t be returning next year, it was a complete waste of money.

El
Review №10

Walking in, the lobby was super detailed. But the workers working outside, and in the lobby were very rude. Not welcoming. The workers inside the houses were very good, but groups werent spaced out enough and it was quite frankly a covid-hazard. There were points when there were 3-4 groups stuck directly behind mine and it was very close quarters. Sorry but this is a waste of money. Not worth 29.99 + tax, maybe like $15.

Jo
Review №11

We stepped out of line to use the bathroom just to find out there was none inside. We were told by the owner that we would not be allowed back in to finish the haunted houses because we stepped out of line. I didnt realize you needed to go through all the houses without stopping. Even the security guard told the owner we didnt leave the building. Im currently seeking a refund and filling a complaint with BBB. Never had this problem with Frightworld and the houses there are much better from what little I saw here.

Ki
Review №12

The attempt to operate under covid restrictions has compromised the whole purpose of a haunted house. Walking through a desolate area just to view the set up without actual people to scare you makes it not worth while. It would been nice to know you have go through all houses without pause. Leaving the line to try to use the bathroom or do anything else causes you to be removed without being able use full ticket.

Lo
Review №13

We had 8 people in our group this year. This was our 4th year coming. It was amazing every other year so scary and had us screaming and freaking out. This year was absolutely awful! There were no actors so we just basically walked through and looked at props. I paid $243 dollars I get the pandemic and COVID and rules and regulations but then dont charge $29.99 it was a complete waste of money. I think the fair thing to do is a partial refund. We counted 4 actors that came out from all those houses we were in. Terrible!! We were there Sunday October 11th 6:30pm.

Da
Review №14

I really appreciate what the staff here did, considering the restrictions we all have. Thank you for giving me some thrills and chills this Halloween season.

Me
Review №15

It wasnt very scary i think due to covid most of it was props not many actors and the actors didnt touch/chase or stare at u would jus pop out of a door and go back in. It was a good set up and walk through they did a really good job on the props and the scenes and enjoyed how it was kinda like a maze u were goin through. I think it coulda ben a little cheaper but hey they tried to do the best they could under covid restrictions not many others even opened this year due to restrictions.

NO
Review №16

Kids had a great time, something great and covid free friendly. Seems like they really got it down.

As
Review №17

I always go the the house of horrors its always a good time. They did there Thing for dealing with covid.

Mi
Review №18

Never been here. My girl friend went last year and said it was great but this year we were rushed so couldnt see all cause they kept making us pretty much run through it all.

Mi
Review №19

Horrible customer service. I purchased pre-ordered tickets and after I the transaction was complete I realized I had chose a day my wife and I could not attend. To make a long story short I tried contacting the company many times on Facebook and social media with no response until I threatened to contact the BBB. I did not want a refund but to change the date. I finally got a short response stating no refunds and date and time cannot be changed. I know it was my mistake but come on man!

Co
Review №20

Me and a group of friends wanted to go on the 9th and we decided that we should all order separate and me and my one friend ordered for 7:00 and when my 3 other friends went to go order it was sold out... so I tried to cancel my ticket but the no refund policy made it to where I can’t so I’m basically paying for something I can’t do. Very, very stupid.

Bu
Review №21

It was fun. Some of the staff was a bit rude but Idreturn next year.

Pr
Review №22

Not bad taking into account covid restrictions

un
Review №23

Me and my friends went today it was so much fun and so much detail definitely recommend!!

Va
Review №24

Cant wait to go back .. Im from Cleveland and we dont have anything to touch that. Cleveland location please

ho
Review №25

Great hunt but didnt make it out....

An
Review №26

We went on a slow day. If 10 was best i would give it a 6. I am hard to scare and they did get me a few times. Killer theater did good in character, and infected did good with the element of surprise. I thought hell house wouldnt get me but they did. Good job girl in the red dress from the overweight guys room and hall way. I tried to have characters break during the other houses and they stayed in mode. I do like all the visuals, and some of the sensory things. There characters did great with what they had. We did the simulated ride and it was disappointing. Thought there would be more visuals and a story line. Not worth the extra money. The others with me were saying this is great for high school kids.

Ba
Review №27

Saturday night was total chaos. ZERO crowd control. A breeding ground for Covid. Needs to be shut down. Greedy $$$$$$$$$ hungry pockets only thinking of themselves.

El
Review №28

It was a great time! The scares were awesome! The venue was well managed and the security was good (they paid attention to make sure no one was skipping the lines). I will definitely be going back again in the future.

Pr
Review №29

Had a great time with buddy’s Cody And Jess were amazing

Lo
Review №30

I Have been going every year for almost 15 years. Never once have I not had an amazing time. The VIP tickets help you get through the lines quick but kinda take away from the suspension of the house. Other then that this place has always been amazing Tim runs a great haunted house.

Co
Review №31

I really enjoyed my evening at House of Horrors. My girlfriend and I went on a October weekend right before Halloween. It was busy but the lines were manageable. They have several attractions which are mostly included in one price point. If you can get there on a day around Halloween that is not a weekend I guarantee you will have a glorious time. We did and we will be back next year. The staff are great and the stuff is pretty scary!

Be
Review №32

So much FUN!! I was very grateful for the police presences, it really made me feel safe while going through the houses. I feel like this was one of the best run houses, i have been to and it is very well organized.... Of course....could have been more scary :P

An
Review №33

Ive done a decent amount of escape rooms around Buffalo and this was the best so far. Great clues, great setting. You have a dedicated game master that helps throughout. I believe ours was named Mariah, and she did a great job.

Ig
Review №34

They let hundreds of people in in the middle of a pandemic. No social diatancing, no masks, inadequate staffing and security.

Ly
Review №35

Props and details are amazing! You are absolutely paying for the cost of the props and the convenience of being inside with the hefty ticket price but can be worth it depending on the weather. Went on a Sunday and lines were not bad, maybe waited 5 minutes a line. DO NOT WASTE YOUR TIME on the 5 minute Escape Room Death Machine. They brag that no one has beat it but thats because it makes no sense and they dont give you a hint to start, very disappointed in that but only bad thing about it.

Dy
Review №36

Due to covid there was less actors so it wasnt as good as previous years

Ma
Review №37

I got every year because I love to see all the cool things! My only complaint is that they push my and my boyfriend through too quickly.....we aren’t runners so we like to look at things and watch the scares.....but it’s hard to do so when we get pushed to close to grouped a head of us and the actors are not back in their spots to scare.....but other than that it’s a good time!

Tr
Review №38

Super scary! The decorations and time put into each house was incredible! We drive from Rochester each year to visit. The staff is great too!

am
Review №39

Has absolutely so much fun both times I’ve gone! We went on a normal night and also when they had the black out! I think the prices are reasonable for what you get and will definitely return for years to come!

Ma
Review №40

They advertised it being 5 houses. They only let us in 2. Rip off. Never again.

Ni
Review №41

Not bad considering covid

di
Review №42

I didnt go yet but do I need the tickets or just the order number

Pa
Review №43

The Premier Haunted House in WNY. I have a lot of friends who work at Fright World, but the Haunted Catacombs still takes the cake. Even though their 5 Attractions are definitely only 4. They were worth every penny. Do yourself a favor and pay the 10$ skip the line fee. Houses were unique and quite well thought out. Actors really put a lot of heart into the performance. I even got startled once! Great time :)

Cy
Review №44

Not open very often throughout the season, tickets are pricey and only offer 5 house options. Also, they blackout 2 days past Halloween, also its almost always slammed, you wait for 2 hours in line while people constantly get to skip for paying even more money. Also, houses dont change much every year

Mi
Review №45

Excellent experience! Got there right at opening. This drastically reduced wait times for the houses. Great actors, costumes, and sets. Truly a great set of haunted houses!

Ma
Review №46

Aside of some customers being overly annoying , The times I have gone with close friends has always been fun. They do a great job . A over all safe time full of horror.

Em
Review №47

Worth the price. We only made it through 3 houses we were so scared. Actors are great and helpful when we got lost. Lines are a little long, but maybe 20 minute wait max.

ky
Review №48

The houses are good. The staff could of been more educated. They just let vip keep going with out letting regular customers going. Which was really holding up the lines. The houses were more so visual lacking people in it.

El
Review №49

It was awesome.. Went with a group n we had a blast... The actors were professional n was good at what they did

Ka
Review №50

Had an amazing night! The lines weren’t too long and the houses were really long and super scary, it was amazing!

Ai
Review №51

They put an enormous amount of detail into each house. I’d say the quality is award winning. The sounds, the sights, the smells.....etc. I’m only taking off one star because they need alot more actors.

Li
Review №52

Great actors, settings and decor. Keeps you in your toes. Opening night, no lines. So much fun

De
Review №53

Love love love House of Horrors and Haunted Catacombs! Took my preteen and his friends and even when they got so scared they ran into one another and hurt themselves the amazing staff stopped to ensure they were ok and if they needed to exit. We go every year and definitely recommend it!!

Ch
Review №54

Great place, alot more attention to detail in the lobby area. Wasnt as hot as the other place. Enjoyed my time there more than the other.

Ma
Review №55

Hekkin spook. Incredible practical effects, and high quality sets. Definitely got the blood pumping.

Mo
Review №56

What a great set up for the haunted houses and the escape rooms (Ive done 3 this year there) are so much fun. The staff is also awesome.

Sa
Review №57

Its amazing, great job, super scary although they give you the impression its five houses and its really four

Co
Review №58

My husband, 6 year old son and I went here for an exit room, something my son has become obsessed with lately! I thought it would be too difficult for him, and although I wouldnt say its meant for kids, he loved it (and so did I and my husband). We did the Egyptian themed room and had an hour to fine enough clues to escape, which luckily we did with 4 minutes left! Definitely worth every penny for an activity that takes the whole family working together trying to find a way to get out. A guide will watch and keep tabs on your progress and might throw in a hint (only 3 allowed) if you are struggling. Our guide was Jess, who was enthusiastic and fun to work with. Overall fantastic day and my son still talks about it everyday weeks later. We will be back.

Ke
Review №59

Great time with the kids

El
Review №60

Was having a few issues with our lock in experience. The entire staff was so kind and welcoming and helpful. They made sure everything worked out and that we had a great time, ESPECIALLY the general manager Chris. He took care of us like family, even convinced us to come back and made sure we had a great time.

Am
Review №61

I had to leave early because there is no proper ventilation for the gasoline fumes. I began to choke.

Er
Review №62

Id give it 5 stars ....if it wasnt fir the price. $30/ person is expensive when youve got a family. None of the characters touch patrons, but they definitely stay in character the entire time and are good at what they do. I think some arrows are needed however to point you in the proper direction.

La
Review №63

Oddly enough, we came here for a bachelorette and we had a great time! We finished with like 3 minutes to spare... Im a complete wimp and jumped at all the random noises but it was really a fun challenge... The guide who helped was incredible and hilarious, recommended to many people already!

J
Review №64

Very fun and the setups are very well done and look great.

Ca
Review №65

I have to say this is the best haunted house my fiance and I always go to. We usually go to a lot every year but now we just go to House of Horrors. The level of craftsmanship and execution is immaculate and consistent in all of the themed houses.We have gone to Frightworld a few times but it never can compare. They only have that one really well thought out Raven Hills Asylum house but thats it, the other themed houses are just not as good.House of Horrors and Haunted Catacombs always gives more bang for your buck every year. They are always surprising me and adding new things. From the escape rooms to the rides and from adding new features to the houses, they always try to change it up. The scare actors are always friendly and respectful. They just want you to have a good experience and if its too much they will make sure you are safe and well taken care of. I will always recommend them to friends and family, its also great that they work with other local companies like Mighty Taco to supply discount tickets.

Ch
Review №66

Its good but felt like frightworld was better

Le
Review №67

We hate great time....excellent haunt

Da
Review №68

Well done. The actors did a good job but just not my thing. It was too much for me but if you really like graphic things you might really enjoy it.

Je
Review №69

We had fun when we got in the houses but the lines are ridiculous! When you are that busy you shouldnt be sending 2 person groups in, send in larger groups maybe 6!!! Lines would go so much faster!!! Spent more time in line then enjoying ourselves in the houses. Actually writing this review while waiting more then 30 minutes in line for just one house. Expect to be waiting in line an hour per house!

Na
Review №70

Super fun haunted house. 4 separate areas, each with their own themes keeps it interesting. Actors walk around and mess with people who arent paying attention, makes for some good screams and laughs. Just a heads up, some of them have jumps scares that spray water at you. It wasnt an issue because its a small mist, but definitely something some people wont like.

th
Review №71

Really scary and fun time! Reccomended

Lo
Review №72

Dont buy on line. Take enough cash to buy your tickets. Line for pre paid was huge...with almost no line for cash.Too much of it was too similar to last year.

He
Review №73

Awesome! Long lines on Fridays & Saturdays, try to get there as close to when they open at 7pm as possible or go on their less busy days like Thursday or Sunday if you cant make it there till after 9pm. All of the houses are well worth any wait time though.

SH
Review №74

This ain’t it chief.

Jo
Review №75

Escape room was horrible, they forgot to turn on the lights and they dont mention in the main description that you will get paired with other people. Worst experience Ive had

Ma
Review №76

Always a real fun time.

An
Review №77

Ive never seen so many rude people in my life. The haunted catacombs SUCKS. The police and security guards were off the wall rude to us, when we werent even doing anything just trying to leave so we can find an ATM. WHY DONT YOU HAVE AN ATM IN A PLACE THAT ONLY ACCEPTS CASH?! Also, there was no parking what so ever.Then, its 11:20pm and they close at 12. They wouldnt let us in line for a house because there wasnt enough time. Then, wouldnt give us the $7 back for that house. Then when I politely asked for it get nothing but a rude response. (I understand theres no refunds but come on). If we knew you couldnt go in after a certain time, then we would of done that one first. The houses sucked, that the one was soaking wet. THIS IS WHY THE MANAGER GOT FIRED FROM CHANNEL 7 IN THE FIRST PLACE! YEAH IM TALKING TO YOU STEVE!!

As
Review №78

Love this place. I dont think Ive ever been so scared in a haunted house. Mark of the beast is my favorite! 10/10 pumpkins

Je
Review №79

It was amazing, well worth the $35 for 6 attractions. We got there at 7:30pm and were able to go through all the attractions before midnights. I definitely suggest buying vip tickets, so you dont have to wait in the long lines, its like an extra 10 bucks. The experience was wonderful and all the actors/security/workers were super kind and helpful. I totally recommend this for people who want to get scared.

Ri
Review №80

It alright the best one was hell house

Pa
Review №81

Awesome place actors and actresses were great

Ma
Review №82

Such an amazing place! The detail in the house and actors are 100%! Wouldn’t go anywhere else ... if you wanna get spooked then def come here

Kr
Review №83

Escape room was outstanding. Weve done a lot in the buffalo area and this was one of the best. Only negative was the temperature. Dunno if they didnt have AC? Either way, we will come back for sure.

Gi
Review №84

I was part of The Bride Tribe & have been to other escape rooms, but this one was by far the best! We were in the Serial Killer room which was amazing! It was challenging, fun, scary & definitely not for the young ones. 5 stars for sure & we would do it again! Thank you to Dusty, Michaela & all the staff for a fantastic time! They were friendly, helpful & did not rush us through anything! We cannot wait to come back for the other rooms!!

Th
Review №85

Kinda boring this year. Seemed disorganized with barely any actors inside the houses.

Mc
Review №86

I live for the adrenaline of a good scare and boy did I get it! If youre looking for the best of the best in haunted houses, HOUSE OF HORRORS(specifically killer theater and hell house)!

Ju
Review №87

Waste of money

Fe
Review №88

I go to this every year! So much fun

Am
Review №89

I go every year I LOVE the Haunted Catacombs!!!

Br
Review №90

Terrible experience. My husband and I went for our anniversary. We got there early and were about 10th in line. By the time the place opened over 100 people had pushed, shoved, and stepped on us. I mentioned it to one of the security guards and they told us we didn’t need to be there. Unfortunately, we paid online and don’t live in Buffalo so we would be out that money if we hadn’t stayed. We paid for the super VIP which is a complete ripoff since you are in the same line as the people that paid for VIP passes. We weren’t told until our 5th room that we needed to just push our way to the front of the line. Insane, who does that? Except for jerks. A couple rooms were really nice and then a couple rooms the attendant let people go through too quickly and we were made to run through the rooms. Again being stepped on and pushed. The escape rooms are also a joke, 1 has never been finished. We have done 20+ escape rooms and never been in one that couldn’t be beat. They may have a low success rate but not 0%. We tried to contact the company twice, to no avail. They don’t care as long as they have your money. There are so many decent places to enjoy during Halloween, this is not one of them.

Jo
Review №91

We thoroughly enjoyed this escape room experience. We completed the Pharaohs Tomb and set a new record! Cannot wait to come back for the Serial Killer and Zombie rooms. We have completed dozens of rooms and this location is one of our top faves.

ja
Review №92

This was our first year going. I heard the commercials on the radio and Im always looking for fun stuff to do with our boys. Being 16 and 12, they are not so easy to please anymore. I was a bit apprehensive about the cost and was definately not expecting it to be as freaking awesome as it was!!We only got to go in 1 of the 5 haunted houses because the wait was so long, but its great we can use the same tickets to go back before the end of the month to see the other 4. We are all looking forward to our next house.I would highly recommend going here to anyone. They put so much detail in the props and the actors with costumes and their makeup looked great! They were definately in the right hiding spots in the house because we all got a good scare a few times.

Ja
Review №93

This place is so amazing. No matter what happens we will come back stronger and bring this to a happy memory for all who enter!!! Come to the Haunted Catacombs and House of Horrors!!!

Jo
Review №94

Had an awesome experience! Casey and Timothy were amazing and my friends and I throughly enjoyed the room we chose. Cant wait to go back and do it all over again, lol.

Br
Review №95

Had a great time.

Gl
Review №96

Won free tickets but have been here in the past. They have cheapened it by taking away 1 haunted house attraction and calling another a double it isnt. Still fun but stupid money for less attraction s

ja
Review №97

I love it good job

ch
Review №98

Serial Killer Escape Room was very intense but very recommended. Lots of surprises. Good luck~

Ka
Review №99

Amazing actors and actresses had a blast I give three thumbs

Wa
Review №100

Lots of fun for scare fanatic

Information
2 Photos
100 Comments
4.2 Rating
  • Address:3637 Union Rd Suite 6, Cheektowaga, NY 14225, United States
  • Site:https://www.houseofhorrorsbuffalo.com/
  • Phone:+1 716-221-0723
Categories
  • Amusement center
  • Haunted house
  • Escape room center
  • Tourist attraction
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7pm–12am
  • Saturday:7pm–12am
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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