Always a great place for a hike or to wet a line(fish)!

Beware of their auto-draft policies. Post-COVID rules still charge kids that arent attending their after-school programs even though they made you sign up back in April of 2020. The wouldnt refund our money. They definitely shouldnt call themselves a Christian organization.

Theyve upgraded so much, makes golds gym look trashy. my kids love coming everyday and enjoying all the extra activities and kids night out.

Great trail for hiking, biking or just a stroll through the bluebonnets.

DO NOT waste you’re time coming here if you’re from another city. They are barring nationwide access.

Feel very safe...temp checks, social distance, masks and shields worn, wipe down equipment before and after we use. Staff is so friendly, feel like family!

They kept charging our card after we canceled. Then they didnt respond until after 90 days and refused to refund our card back. This place is a SCAM! They seem nice until they need to give you your money back. They even charged our card b when the facility was closed. What a scam! THEYLL TAKE EVERY PENNY THEY CAN!Oh, and the lifeguard are RUDE

Absolutely love all YMCAs. The Twin Lakes location is no exception. Extremely kid friendly. Superior experience for all members.

Great place they work hard to keep sanitized, great programs

I swim at the pool 2-3 times a week. Its always clean, the water is the perfect temperature, and it has areas for the whole family: lap lanes for me, zero depth entry for the kids, and a spa for my wife. Also, the child care area is amazing.

I did not renewed my family membershipThe new front desk personnel do not have any sense of kindness and I do not like bad attitude.Because the previous personnel I issued my membership they were awesome.Everything else is good but I am a person who value a lot what the customer service is.I am disappointed

I’ve closed my membership when the virus epidemic started. They said they would send me my money. They didn’t. I spoke to someone and she said she would send it. Now I’m getting a pending 70.00 draft from my account and my membership is STILL NOT CLOSED!!! You can’t even get in there. It’s closed.

Great atmosphere! The equipment in the weight room is well maintained and clean, front desk is always friendly and helpful. The pool is well maintained and water is checked regularly to ensure safe levels. Love this place

Very clean since the reopen. Makes you feel safe working out.

Babe I love you. Feeding some geese was awesome. Five stars

Love the changes. Excited to return

Lots of great organized activities for kids of all ages. There summer programs are the best.

Great place to workout. Friendly people. Good equipment. The only problem is that they keep the place too cold! I workout in a group, and go together with three friends. We are always complaining to each other about the cold. In the cardio theater especially fans are blowing at everyone on top on very cold air conditioning. If it were a bit warmer, wed be able to stay longer and do more things.

Weve been members now for a few years. We love this branch! The staff is great and the staff in the child watch are great with our kids. We really like the Fast Forward Fitness program. It has really helped keep us focused and on track!! The coaches have been great to work with too

The staff that works there makes this place great. We love the swim instructor. Always friendly smiling faces

Best YMCA in Austin area where they have summber camp facility and adjacent lakes too! Plenty of parking space too!

Receptionist very rudely snatched a check out my hand.

You feel right at ease and at Home here

They have lots of fun play areas for the kids and a fun area for younger childrens daycare. I wish they had a more physical activities available for the older daycare kids. Love the swimming pools and tons of classes available.

Family friendly. Day camps are awesome to keep little ones busy. The child watch is awesome to get in a work out.

It meets all my needs. Swimming, wt, zumba and senior classes

I go here for archery on Sundays with the SCA group. They offer it free with use of their materials and will instruct you. The facilities are covered so youre not in the angry sun. There are trash cans and bathrooms. There us a playground as well. If I lived closer or had children Id definitely be there more often. They have so many childrens events and are always diligent about watching over the children. Its a very nice place.

By far the nicest YMCA I’ve ever been to. Great facilities, friendly people, all at Y prices. Friendly sports leagues for while your kids are just learning.

The Y or summer camp, thinks they own the lake and will try to run you off but they dont the county owns it.

Rockstar facilities, loads of programs, friendly staff. I took my wife and toddler for a swim on a cold rainy day and we really enjoyed the warm therapy pool. There was a large pool for laps, a sloped wading area for small children, a large slide for bigger kids, a warm therapy pool for lessons, stretching or relaxing, and a hot tub. It was convenient to have a family changing room.

Our family comes here to use the gym and child care. The ladies at child care are all sweet and have grown to love our son and he enjoys going there. The play area for kids is huge. The gym could be a little bigger. Id give 5 stars but I think the gym needs more Elipticals like they have treadmills. Front staff has never said hello to me or good bye when I walk by.

Very supportive staff. Almost all gym & play activities are available at YMCA at reasonable rates.

Excellent gym with plenty of power racks. Only one chin up bar but the rest is good.

The fact theyll watch the kids while I work out is amazing, good amount of equipment, the place is always clean and tidy. Good selection of classes. Im really enjoying the fitness first program its like having a personal trainer without having to pay for it.

I attended church here. It was such a nice place. The amenities were numerous, with all kind of great activities. I was impressed.

Just joined for weight lifting/cross training and the pool. Typical of Ys If you can afford the time of attendance, do so, and things wont be so crowded. The pool schedule is interesting. I have yet to figure out when you can swim laps. But I will reconnoiter the situation before showing up with a suit. Friendly place. I am older and this is a nice, though busy Y. Front desk ladies are a pleasure.

Great classes love the pools both indoor and outdoor. Cardio theatre is the best.

They did a great job. Very surprised that they did not have all the typical religious BS. That was a very nice surprise. We would definitely visit again.

Decent gym. Fairly large cardio/weights section with smaller rooms to do floor work. Front desk staff is very friendly.

I love this Y, it has a nice camp for kids. My grandbabies loved going to camp when they visited for the summer last year. They cant wait for this year. They already asked me are they going

All you need to know is the place is big and busy, (lots of customers)

I like the facility, its very family friendly.My daughter is taking swimming lessons there. The instructors are great. Kris, the aquatics director, is amazing! She handles issues professionaly, she is kind and caring.Unfortunately the child watch wasnt a good experience for us. My child refuse to go to Zone ( its for kids 7 and up). She says the staff is rude, which I believe, because I noticed that also when she was going to child watch ( this is a place for younger children). Especially Monique, who was even rude to me and other parents, so I wonder how she interacts with children.Overall its a good place, I just wish we could use the child watch too.

Good family gym

Great gym. Clean facilities and polite volunteers.

They get a one because the LIFEGUARDS ARE RUDE!!! Understand their are rules and regulations but don’t continue blowing your whistle at me when I’m getting my child from doing what they were not supposed todo. Don’t dare ask them questions the male guards half answer questions or don’t know the answer. The rest of the facility is fine.

We love this YMCA. Our 3 kids are there in different classes. The best!

The brush creek trail is best place for exercising yourself and your dog

Ive been a member for a few years and have gotten to know quite a few of the instructors and staff. All the instructors in my classes are wonderful! They are attentive and have a lot of energy! The pool gets kind of crowded at times especially during the summer or when they are teaching water classes in the shallow end. For individuals that cant swim in the deep, this causes a problem because you dont have much access. Most of the staff are very friendly and helpful. There is a staff member that Ive had the displeasure of dealing with. One is Cherie or Sherry (not sure how she spells it). Ive noticed she is really nice to some people but shuns others. If you ask her a question, she makes faces and sighs like you are bothering her. She tends to be abrupt and short with her answers. She works the front desk so she is one of the first staff you see when you enter. The front desk is the last place she should be. Over the last couple of years, Ive tried to be as nice as possible to her to see if maybe she would come around and be friendlier and nicer but to no avail. Its astounding to see a staff member get away with such badbehavior.

Great clean family place. My daughter loves her beginner gymnastics class. Both of her teachers are wonderful. My shy little one loves it!

If you plan on using the pool, sauna, shower, or sweat at all, don’t waste your time here. They do not provide any towels like every other YMCA I’ve ever been to. What a waste of $8 to NOT feel like a welcomed guest from out of town.

I like how this YMCA is tailored for families. More activities for children than Ive witnessed at other ones. I would like it if they update some of their equipment and try to expand the gym. It gets pretty crowded after 3:30.

Great place for working out...but the front desk people are rude and very dismissive!!! Not impressed by them. The facility is amazing. They just need friendlier face to greet you!

Okay most of the year. However during the summer all of the areas are occupied by campers confining adults to the weight room. I guess their money is better than mine. Not to mention the employees of the camps treat the year round members with contempt.

My two sons age 10 and 12 have played basketball here for 3 seasons. We love it. Its a very friendly and positive environment.

Good place. The only thing that is disappointing, the pool situation. U pay the same price no matter if u really can enjoy the pool or not. When I was there for 2 hours it was almost impossible to swim labs. So please look out for the time you go there and what u like to do.Nice outside area for kids to play in water.

I guess Im spoiled with my home YMCA. Our YMCA supplies towels, has a lot of weight and stations. Its very clean. The Twin Lakes YMCA does not provide towels, its workout areas somewhat Limited. They had a nice gym. There were a lot of kids there, which is a good thing. My use for a Y is different than that of a family.

Beautiful walking paths. Very well cared for

Cool family fun Great place to take kids

Different and good sports range. My daughter doesn’t do sports ,but the volleyball service helped reach her level of sports.

The good: It seems to be a great place for families with lots of different programs and childcare. Also geared towards stay at home crowd with most classes during the day. Great front desk staff and the class trainers were also very good.The bad: It isnt such a great place in general to work out. Crowded weight room and indoor lap pool, run by teenagers who rarely enforce the lap lane rules, that was so over chlorinated it bleached out my swim trucks in 2 weeks.

I signed up and put my son in classes, everything is terribly disorganized, no departments communicate with each other or within themselves, especially dont ask the front desk anything, they dont know, they dont care to know, they dont care to help. If you try to call a department, expect to never reach anyone or get a return call. The place is also pretty dirty. Could use a total deep clean and some regular maintenance.

Its a beautiful place for the family.

Great swimming pool!

Just walked out of the Y was there to inquire about membership and camps for my daughter. The woman working with me could not have been less interested in assisting me. I left with very little knowledge and not feeling very welcome.

I use the gym facilities and love it. You shouldnt need a law degree to read a gym membership contract and YMCA meets the bill. Straight forward language, low prices, great diversity of equipment, and friendly staff. Very grateful that they are here.

My family absolutely loves spending time here. You will also.

Family friendly and great selection of classes. Affordable and clean.

Excellent service beautiful building cant wait to get in there and swim

Great facility to work out at. Great place for kids as well.

This is my second year being a member of this Y and I absolutely enjoy working out at this facility. Having a non-family membership is wonderful. I love the variety of classes offered and particularly enjoy watching movies while I work-out.My only suggestion would be to expand their movie room. If that is not possible, it is really important to repair all equipment as soon as they are broken.

I have been a member for several years here and have used their facilities frequently from youth sports to the pool and the gym. However I have noticed a negative change especially in child watch within the last year or so. Both of my children used to love coming to the Y but now hate it because they are constantly bullied by the same group of kids and when they try to tell the counselor, it seems nothing is done.When they finally take matters into their own hands because counselors seem to not address the issues, then my children get in trouble for taking up for themselves. This has been an issue with other friends of mine that have found another gym for the same reason.Unfortunately I will be leaving and finding another facility. I wish this wasn’t the case because this Y really does have some great activities, but I need to know when I drop my kids off, they are with adults that will take action when other children are doing inappropriate things to them.

I love this Y! They have everything from childcare to indoor/outdoor pools, weights, classes, sports leagues, etc. Its well worth the money imho. You can also upgrade your membership for a few dollars more and go to other Y s in Austin so I am able to play basketball with some friends downtown a few times a month.

The staff have always been very friendly. My daughter loves the gymnastics classes. They could use a bigger facility for the pool and childrens play area. At times it can be hard to get kids in and the pool can be really crowded.

This YMCA is huge and its a great place for family fun activities! During the summer, check out the pool. They have a splash pad for the little ones, They have another pool that is only about 2 feet deep with a water structure. The deeper area has a large three story tube slide. There are plenty of chairs and shade structures around it for relaxing. Inside are workout facilities, a basketball gym and classes for group exercise. There is a lake on the property that is open to the public along with a playground. They host summer camps as well.

I wish AZ had a YMCA like this! What a cool camp!

Very fun. Lots to do

Excellent everything, really. The staff was very helpful my families needs and we are so grateful for them. The facility is huge, clean, and gorgeous! Offers so much.

Great great ymca facility. Workout center, swimming, splash pads, gymnastics, karate , camping ..great fun for whole family.

I like that it has a seperated heated pool area, lap pool, hot tub, and a playscape area for the kids indoor and out.I do have one issue...that there is not enough rooms one can go in and utilize for their own activities other than the studio and someone is always using that.

This y has excellent amenities and offers childcare options and programs like no other gym. However, because they are so popular, it is awfully crowded and occasionally there is not room for my children in the childwatch. There is no better facility/program for the price though. ~80 for a family and that includes one free date night a month for 4 hours of free childcare. It is called Free Family Friday.

The gym has enough weight machines, free weights, and benches that I find myself waiting. The Y is at the Brushy Creek hike and bike trailhead, so its perfectly situated for a long run. It has hot tub, sauna, lap pool, and a separate kids/family pool. My little kids love the on-site daycare facilities.

I love the ymca! This location has made many improvements. Staff is always friendly and instructors are knowledgeable and helpful. Classes can get very full so arrive early!

Sorry me of the best facilities I have ever seen. The improvements they have made over the last 10 years has been mind boggling.

This location was better in the past, but as fees have increased and organization hasnt improved, its become more and more questionable if this location is fulfilling its charter effectively.Facilities are generally good, and the pools are second to none. Sports organization is abysmal and has been that way forever.

Clean facility, the staff members are very inviting and nice. Most important, there isnt the meat head, grunting, weight slamming. If thats what your looking for go to golds gym.

Weve been going there for about twelve years. Our kids learned about every sport there is because of them. This place really have a special spot in my heart...

Very nice park!

I went there for a school field trip and the zip line and swing were very fun but the canoeing was very scary. There were water moccasins everywhere. When my friend and I requested help in the dire situation the canoe staff refused to help. Me and my friend had to request help from another worker who was barely giving us instructions. Our friends in another canoe helped us more than the actual staff did. Great job!:(

Never too busy. Can always get on a machine.

I love this place, and of the park and the lake are amazing.

Great kids programs & family plans with budget-friendly prices.

Closes so early on weekends, full of little kids using every weight machine in the gym and not actually doing anything productive.

Nice facility lots of classes for adults and children offered

Picture this: I want to try this gym out, so I call to inquire about the childcare, and make sure I can bring my one year old daughter. The lady on the phone was very nice, and told me that on Tuesdays and Thursdays, they allow non-members to bring their children for an $8 fee to try out the gym. SO, I wait until Tuesday rolls around, and go up there. Of course, once I get there, I am confronted by a very confused girl who says thats not allowed. I had to explain that I spoke to someone on the phone who told me exactly when to come. I am then treated like an idiot. They decide to let me bring my daughter anyway. Moving on. At first glance, there were two classes that my daughter could go in based on her age. The toddler room was filled with lots of toddlers running around (to be expected, Im not complaining about that) and an infant (non-walker) room for babies up to 13 months. I express my concerns with my daughter being in the toddler room because she just turned one and cannot walk yet. I am not an overly protective parent, but also dont want my daughter being trampled. The girl at the desk completely agreed and reassured me that the younger-baby room was best for my daughter. All is good and well until I hand my baby over. She starts crying (once again, to be expected), but instead of consoling her, the lady plops her on the ground (in the toddler room, no other adults in sight...I assume the other caretaker was in the back somewhere I couldnt see), and walks back up to the front desk as quickly as she could...clearly in a rush and frustrated that she had to accommodate me, tells me we have a 15 minute cry limit and proceeds to check in the next person behind me. I then had to remind her of the conversation we JUST had about me not wanting my baby to be in the middle of the chaos of the bigger kids...all while watching my baby scream her head off at how abruptly she was handed over from her mom and stuck in the middle of the floor with all these kids running around crazy. I get that babies cry, but this was my babys first time, and MY first impression of the gym day care. The woman did not even make eye contact with my daughter or try to console her in the slightest. Just sat her down as fast as she could and walked away, then makes it clear to me that shes not going to do anything to help soothe her. I am a preschool teacher, and I know you cant hold a baby the whole time, and thats not what I expect. But none of this was ok with me, and I wont be going back. Then, they put my baby in the smaller-baby room, and she cheers up pretty quickly, and I figure I already drove a long way to get here, I may as well work out and not waste my trip. I come get my baby after one hour, and pick her up. Shes been sitting in a poopy diaper. I borrow their changing table, am told that she was just changed as I clean her (hopefully not TMI, but the poop was drying to her bottom...had been there for a while), and she now has a diaper rash today. WORST childcare experience EVER.

Beautiful place, nice workers/management, multiple activities with plenty of space for many people

Ride bikes , fish, hike. So much to do .love it there.

Great family and fitness center!

The facility is always clean and they have amazing amenities.

Great place to take your family.

Camp Twin Lakes should be renamed Camp Snow Flakes. Because heaven forbid that a little boy shoot a sensitive tweety-something counselor with finger guns. Pew-pew!! Dont worry - shell pull through, bless her heart, but she may be emotionally scarred for life. As for us, were done with the Y. Theyll never get another dime from us nor our charity. This is a company that claims to be founded on Gods principles and that they want to be an integral part of of our community. But I dont see it.What I have experienced is that theyll discriminate against kids with special needs, theyll target more challenging children and call them troublemakers and bully them until they leave, and theyll try to sweep injuries that occur on their watch under the rug.Both our children were targeted, bullied, ostracized, and ousted within weeks. The counselors were quick to call me when my son stepped a toe out of line - they would even make stuff up when they didnt know the whole story in order to justify suspending us - but would somehow conveniently fail to inform me that my son fell and hit his head so hard, blood oozed out of his ear. Wheres the priorities with these people?There is non-existent communication and a lack of concern for parents. The counselors seem more interested in hooking up with each other than being care givers. Theres a clique following of parents that gets special treatment; theyll let you know if youre not one of them.Im glad to say Im not. I want my boys to be boys - not endocreinated into the Y mentality.I will NEVER endorse or recommend the Y again.