Absolutely disgusting experience. Started off at the concessions.. where the MANAGER dropped someones bag of popcorn on the filthy floor.. then proceeded to refill it and gave it to the customer in front of me! If that wasnt bad enough, we get into the theatre and everywhere is trashed. Nothing had been cleaned prior to the showing. This included drinks still in cup holders and popcorn/buckets everywhere. It was absolutely disgusting. I wouldve gone to the manager to share this feedback.. but then again, the manager was one of the biggest issues.
As a family we absolutely love the awesome movie experience this theater offers. Great movies, awesome seating and sound quality !!! Wonderful special offers on certain days and bonus opportunities with their club card ️️
Fun place to take the kids. The theater is smaller than others I have been in but it also isnt generally all the busy when we go in. The times that I have gone the theaters seemed clean and neat. Slightly outdated but over all a good experience.
Comfortable seats. Volume wasnt too loud. Free refill on our large popcorn.
Enjoy this theater, close to home for me, good place to catch a movie with wife and kids. Just wish had reserved seating like other local Marcus theater
Sure wish theyd update their seating to have reclined seats, but the customer service is always pleasant.
Fast service! Popcorn is good. A little cool in Theater.
If it were possible to post no stars at all thats how you rate for 1 the rate at which you charge the lemonade without ice should not be watered down 2 if you have a special for a popcorn and a drink maybe you should offer it to your customers rather than letting them pay the higher price ok so I should have seen it but when I order another popcorn for my gd and I point it out you say well you already paid never agn
I was thinking about going to see Once Upon a Time in Hollywood tonight but you dont list your prices and no one answers the phone. The answering machine says to check the web page for pricing information, but as far as I can tell it is not listed. If it is listed it must be buried.Ill wait for the movie to be in an online streaming format.
Decent theater, has lounge seats in some of their theaters.
Every tuesday is 5$ a person! Had a great time, watched the new sonic
Yes, there are certainly newer, larger, and more state-of-the-art theaters out there but this one is still pretty nice. Charming and affordable with friendly staff members. I watched several movies here in the summer of 2011 while a student.
This theater has good show times and decent prices (when you come on a day that has deals). However, it is very run down. Both signs are in pretty bad shape and it is very representative of the rest of the theater. Climate is often on the colder side so bundle up, but that’s also a marketing trick for making movies more enjoyable, so you can’t really hold that against them. Hopefully the owners and corporate give this theater the love other of their theaters have gotten. The staff is nice and friendly and I always have good service.
Its rundown looking. They need to spend some money on. But the staff are friendly
Marcus theaters Hosted a event for Viking pump and we had to wait in line for 30 minutes for Snack bar, ices Ran out, This is a second year there was too long a wait.Should have Had extra staff for at least the 1st hour or so! My son went back for a refill because he did not get the icy he wanted the 1st time and we are rewards members with Marcus theaters and he was denied one!
The lights are on a little too much to be fully immersed in to the movie, but otherwise its your average movie theater. Seating was more comfortable than some theaters Ive been to throughout my life.
Comfortable seating and good sound (in my opinion) with, I think, 12 screens. Ive never had to worry about ordering tickets ahead of time, because even the busiest nights rarely sell out completely. Four stars because I think that, for an Iowa movie theater, the tickets are pricey; however, if youre a UNI student and go on Thursdays, tickets are $5!
Well, the movie we went to was funny. Ive got to say, this place isnt what I remember. The toilets in the bathrooms are disgusting. Partitions have crazy dust build up. Seating in the theatre should be updated to bistro because they are extremely uncomfortable. 5$ movie Tuesdays are always a plus. Too bad that the Tuesday snack deals are only for members..they should really say MEMBERS TUESDAY SNACK DEALS, instead of Tuesday snack deals. Misleading advertising, which makes people spend 15$ more than they were intending too. Overall experience, wont be going back.
Seems like this theatre needs to invest in some updates and catch up with the times a bit. It was a perfectly adequate place to watch a movie, and they have relatively fair prices. However, front desk/lobby/concession area is lacking in space and employees, and the chairs aren’t the most comfortable.
Comfortable seating and awesome graphics on screen Love this theater
Horrible! Horrible! Machines were down and no manager on duty. Staff rude and couldnt figure out how to print movie tickets then told us the wrong theater. Finally found the right theater and it is full of garbage from previous movie. Went to get popcorn and tried to use reward points, staff couldnt figure out how to apply them to my purchase. Never coming here again!
Went to a double feature of sorts..the Mr. Rogers movie and then on to midway...both good movies...comfortable seats..ungodly high concession prices...nearly 15 dollars for a small popcorn and small drink...5 dollars for a bottle of water...10.50 a ticket as well...hardly anyone at these particular movies..and at those prices I can see why...
Its fine. One of the older Marcus theaters Ive visited in the last several years. Sat in a non-stadium auditorium, which I didnt even realize was a thing anymore. At the end of the day, youre still sitting in a big room watching a movie, so whats the difference, I suppose.
Clean. Friendly service. Pricey snacks.
Everything good. Best movie ever:Overcomer!
Ill give it 5 stars when they get soda machinesike at Crossroads
Went on a slow night. Very quick purchasing tickets, and the snack bar employees were friendly and efficient. The area to butter your popcorn was a little disheveled. Seating in the theater was comfortable, but the temperature in the building was pretty cool, almost uncomfortably so.
General theatre atmosphere. Clean, friendly. Has small arcade located inside after entering, on right hand side. Snack and concession bar. Pricing varies for snacks. Carpeted throughout bldg. Large restroom facilities generally well maintained. Seating accommodations for handicapped on lower deck platform of theatre close to screen. Lighted steps go up onto larger seating platform for larger movie participant population. Seats are plush and some recline a bit for comfort. Screens are large and easy to see from all angles. In general, a pleasant movie experience for the casual movie-goer.
No one cleaned the theater at the Rocket man movie. Only a handful of people but was still gross! Movie was good, popcorn was ok
Kind of small, but good enough.
Love this place. Its close to home and Tuesdays deals are ridiculous! Love their pretzel bites and cheese. Staff are courteous and friendly.
When I drop that kind of cash just to get in the door with my kids, I expect some level of comfort. It was about 55 degrees in Auditorium 2 at tonights visit. We were so distracted with how cold we were that it was hard to enjoy the movie. Funny thing is, I asked the staff to correct this issue before the movie even started, but to no avail. I had to step out into the lobby and the bathroom throughout the movie to warm up as it was at least 10 degrees warmer out there. I expect theaters to be cool, but we were all chilled to the bone while wearing our coats. I did my part to be comfortable, but you did not. If I hadnt paid so much to get us in, I would have left.
Good seats, close 2 home.
Really nice staff. Very nice building. Was at a reasonable price. All in all me and my friends had a great time.
Good price but seats were small for tall people
Great movie theater to visit. We go on Tuesdays for 5 dollar movies and use our rewards card for 9 dollar popcorn and drink
I like being in CF but this theater needs some renovations like the Waterloo one. The seats could use an upgrade with the dream lounger chairs and their was a weird damp smell throughout the theater.
I am so glad they hosted free Burma rangers.
Popcorn was stale and they dont have the ultrascreen or recling seats like crossroads in waterloo.
Always pleasant staff and clean theatres. Good movie viewing experience.
We came a little early to a family movie to which there are usually commercials and music and things of that nature that play before the movie. Usually this is not an issue but today they played a music video of some lady with her shirt completely undone and her bra and brests were visible through the whole video. This is especially disturbing for me and my boys as I am trying to raise them in a manner to not lust after women. I will not be coming back here again unless this is resolved. The video was named excuses or your mama raised you better than that. Disgusting.
Went to The Lion King it was good.
Awesome service, clean theater, wonderful seats.
For a theatre, not badprice. Comfy seats. Good quality movies.
Good popcorn but I miss the real warm butter!! Nice seats great movie.
Great experience, but the management is now assigning seats in the auditoriums. Hmmm
Ive been here many times and never had an issue. Quality theater
Cedar Falls Marcus theatre has good, regular stadium seats, not loungers to sleep in. They keep up with cleaning & maintenance, so its a good movie experience.
The costumer service is amazing I recommend this place!!!!
We really loved it
Great experience.
Ticket prices are so high, I dont go to movies much anymore.But the fancy recliner seating is very nice.
Fairly standard movie theater. Staff was all very friendly, seating area was clean. 5 dollar Tuesdays are great!
Nice place to see a movie
Theater 6 has a dark spot in the middle of the screen, and the normal theater seats are not as comfortable as Id like
Love this place. Great movies, great service, great memories. Clean, professional, friendly staff, and kept up building. If you are a local or passing through and get the movie itch, come here!
We enjoy the movies and find it clean .
Great movie theater. treats are expensive though.
Cant get a hold of anybody!
Snack prices are just too darn high. Movie theaters are declining. They better wake up.
Enjoy the faith based movies they have...great staff
Mens restroom a mess, towel bracket broke open, one person trying to do it all, theater a mess, computer not working, cash register not working they need more help
Great Place to take kids for a movie experience
Clean,reclining seats!
Love the longer chairs
Compared to the Waterloo theater, it feels a bit dirty, outdated and old. Not a bad place, but should not be as pricey as the Waterloo theater, when it isnt nearly as nice.
Typical suburban mall theater. Shows seem to run on time and the place is relatively clean. Every once in a while they surprise me with an oddball late movie that is only playing in a few select locations such as the Grateful Dead Meet at the Movies. Thanks for that College Square Theaters!
Quiet theater so you can enjoy the movie spaces nice clean Lobby fresh candies and popcorn all the time
Dated and worn out. Theaters are poorly temperature controlled. No movie experience just over priced mediocre popcorn.
Decent theater. Clean and comfortable.
Always a great time
Great Place to watch a movie , Tuesdays are awsome
Theatre and the bathrooms were disgusting! There was popcorn from old visitors everywhere and trash in the cup holders. Bathroom had feminine hygiene products along the floor and only 4 of the toilets were tidy enough to use. I told the manager and the cleaning guy and neither did anything. No wonder College Square is dieing, the place is a dump! For as much money as it cost, you would think they could hire a cleaning crew. Very disappointed.
Good place and great pricing on early shows especially.
Convenient showtimes, friendly and competent staff.
Great environment
Ive Am Amazed, My heart is full and so emotional
The workers at this theatre are amazing! They care and make sure I have everything I need before I have the best cinematic experience of my life. Great service and a great time, I highly recommend.
Great staff
I got sick before watching Godzilla (I really wanted to see this movie) and had to go home. They offered me a FREE movie ticket anyway. How friendly! They are so nice! Do come if u have the chance!
Love the $5 movie and free popcorn on Tuesdays!
Tuesdays are $5 movie night which is nice. Theater is clean, but sound system could be louder.
Good movie place to go on Tuesday
I was really disappointed there seats were stained the floor was sticky the lights were not dimmed and I couldn’t even hear this place is trash warning ️ do not come hear
This is a great theater. Decent-sized auditoriums with reasonably comfortable seats. Tickets cost just a little more than youd like them too, but not so much to seem unreasonable, and the same goes for the concessions.However, if the movie you want to see is showing on the UltraScreen DLX at Marcus Crossroads in Waterloo, see it there instead. Youll pay a couple dollars extra, but its more than worth it.
Really need some updates
This theater need major updating. today the movie stopped in the middle of the movie...there are times a urinal is broken...they need a theater with new dream loungers
Fun place
Love the $5 Tuesdays and $5 Thursdays for students. That is a great deal. Not the best entry area, but the theaters themselves are pretty nice.
Cant beat $5 movie night on Tuesday! They also offer some nice food specials.
Love the new lounge chairs!
It a preeaty nice place. I dont know what to say its a movie theater
Decent location, film selection, and service. Seats, screens and visual quality is a bit dated but still enjoyable.
I love this theater location. Although the lobby seems a little small compared to the Marcus theater in Waterloo, it is easy to shop and eat while being right near the cinema. There is no Ultrascreen though.
Lovely staff, great deals!
Bathrooms were awful. Need checked more often