Ca
Castle Rock Gymnastics
4807 Industrial Way # 101, Castle Rock, CO 80109, United States
Comments
JM
Review №1

My little guy loves his coach and his class here

Ha
Review №2

Ive had my kids at Castle Rock School of Gymnastics for nearly two years. (There was a change of ownership at some point, but weve never had any trouble.) We are very happy with the coaches and the classes. I have seen significant growth in each of my kids and they look forward to attending class each week. The parking lot and waiting areas get very busy, especially during drop off and pick up times. I also hosted a birthday party here earlier this year and it was a big success. Recommend!

As
Review №3

The dance classes in danza dance are great

Ka
Review №4

My 5year old has attended the preschool open gym on Friday mornings since he was 3. He loves it and the staff are so friendly and he has a blast. The open gym is organized but not as structured as a regular class but it is a great deal if you buy the punch card pass. Parents can stay and watch or run an errand.

He
Review №5

We absolutely love CRSG. I feel like all the coaches care about my daughter and really listen to my concerns. I love how my daughter lights up when she runs out on the floor with her friends. The open gym is a great way for my son to run off crazy boy energy!

Je
Review №6

We had a great time at my daughters birthday party! Coach Jonathan was amazing and kept 10 kids entertained the whole time. The kids had a blast and kept asking to play longer. The party was so easy from when we booked it until it was over. We would recommend having a party there to anyone and look forward to starting classes there in the future!

Ji
Review №7

We have been going here for several years now and have enjoyed it a lot. The instructors seem to care about the childs safety and enjoyment. Looking at all the kids flipping and actively learning as well as all the attendees seems to speak volumes. The equipment seems up to date and in good condition. Glad we are here.

De
Review №8

Both of my daughters have taken classes here and have LOVED it! Great teachers, super fun, supportive atmosphere. We looked into others and found CR Gym to be a great fit!

K
Review №9

Jessie is absolutely wonderful! I have my daughter in her class and have her doing private lessons. She is patient and communicative about my daughters progress. Betsy is also always helpful and friendly, whenever I am in need of assistance with something.

Ge
Review №10

I thought I would check and see if my review and others were still here. Most of the negative have been pulled. Go to yelp to see more of what was pulled from here. My review was posted 4 years ago. I see more recent post in 2017 have shown the owner just doesnt get it. She has to be the rudest business owner I have every met. We had two very bad interactions with the owner and her mom. One was how we were treated while in line to pay for open gym. She grabbed our card out of my hand rolled her eyes when I had asked about paying with my card. The second one happened when I voiced a concern about her boys class. They were not teaching them much. I was a gymnast and understand learning the fundamentals. I also mentioned to her it would be nice if they worked on other things like a combination for example, and didnt spend the last 5 minutes jumping in the pit. I also let her know that open gym needed more supervision. kids were cross running and there were not enough eyes on them. The first time or son did open gym he was kicked in the face by a girl who traveled on one of her combos. My son had a bloody nose. Once again she rolled her eyes and was very rude. She snapped at me and could not handle constructive criticism. I told her other parents felt the same and she got mad that people were talking about her and the gym. I told her were thinking about canceling and she said good. So we quit. She did not refund us for unused open gym. I was stunned how many people had similar encounters here and on other review sites. I am curious why some have been removed. Here on google they look mostly positive. Something has happened that many of those post are gone. She is a negatively charged person and it translates into how she runs her business. Her practice of rolling her eyes is simply abhorrent. If you have a concern or point something out should be addressed she gets combative instead of having the skill sets to stop and listen. It is just who she is. Its in her DNA. Not a fan of this place. Maybe she sold recently and there is a new owner. When I was there to me it was one big accident waiting to happen. Wish I would never have paid her any money. She didnt earn it. Same goes for respect.

JP
Review №11

My friend has her daughter in their Program and she just loves it! They also offer an Open Gym time after the lessons - that way the kids can continue to practice or just play with the other students. Very Safe and Very Clean :-)

Hi
Review №12

My daughter got to this gym and she comes home with a smile on her face . they have good coaches there

ki
Review №13

I cant even give this place a star. The owner has no idea what true customer service is. I complained to her that the boys after a year were not really learning much. They couldnt even do a decent cartwheel. Some core stuff and screwing around the last 10 minutes of every class. The owner instead of taking the standard, Im sorry you feel that way - What can we do do improve customer approach became agitated and more concerned that we and other parents were talking about her business behind her back. She became extremely combative and rude. My wife and I observed she seemed to roll her eyes and sneer a lot as well. Not once in a year did she approach us and ask how everything is going. My wife on one occasion stood in a long line to pay for one day of open gym on a Friday. The owner lifted my wifes credit card in the air and said, is this all you want referring to the option to pay for a punch card which my wife did not want. Instead of a THANK YOU for your business we appreciate it, she got her credit card waved in the air in front of other parents in line. This women definitely needs a lesson in customer service. I am sad we wasted our money here. I wanted to make sure I was correct with where our son should be. There was not enough repetitive practice. I called friends that have kids at 5280 and Tiger Gymnastic to see how far along a boy should be his first year. They both were surprised how far behind the curve they were. The boys rarely got anytime on the large floor to learn basic combinations after a YEAR! There are a lot more girls to boys but there was no balance. It felt like the boys group was second fiddle to the girls. Also open gym can be very chaotic. When there are a lot of kids collisions occur from children not looking and getting hit by others performing trick. Jumping off the roped into the pit can be very dangerous as well. It takes one kid not looking, jumping and landing on the neck of another. I think people who thinks this a great place would be blown away when they actually visit or put their child in a great place. We also had paid for one more class but we decided we wanted nothing to do with this place. Instead of giving us a refund even though it is against their policy the owner said we could use our credit for open gym and then told me she did not want us coming into her business because we were talking about it and she didnt like that. So if we got a credit but could not use it. A normal person would just say I will credit you card and move on from there. The sad thing is I hope this helps her become a better owner and person. I dont think she is aware what she has become. I have noticed a pattern of reviews here. Of course Im guessing after I write this she or someone there will write review on how great they are. I noticed this from the other poor reviews followed reviews claiming this place is better than heaven. Dont be fooled! This was a less than positive experience. The facility may look good but when you strip back the layers there are some serious deficiencies that really need addressed. If you love what you do it should come through in your personality. Not here. Cold as ice.

Br
Review №14

I just got off the phone with the owner canceling my daughters classes.... The Owner (older one) is absolutely out of her mind. I dont think it is worth talking to someone in a business manner when they want to bombard you with personal issues. Let me know when it is under new ownership. Dont go there! Notice the only two nice comments on these reviews are by the same person.

Ph
Review №15

Stay away from the owner! Seriously, if Benito Mussolini was a woman and owned a gymnastics studio, this would be her.She leaves rude messages on your phone telling you what to pay her, and by when. I had to dis-enroll my youngest daughter because one of the staff was being mean to her and physically kicking her. When I explained why my daughter was no longer in class, she said no one informed her. I repeated that I called them and asked her to be removed and she said that she has no record of that, and cant take my word for it, because parents lie to me all the time. Then she started getting in my face and became very verbally hostile. I told her she needs to have someone else interface with the customers because she is really lacking those skills. Then she got REALLY mad at me and kicked both my daughters out of her school. Then, she found out who my girlfriends kids are (they have both been enrolled for several months), and she kicked THEM out too! All because she was mad at me. She is hostile, abusive and retributive. I encourage you to look on other review sites, and you will see similar reviews from other parents.Most of the staff are good. One teacher (a young blonde lady) enjoys kicking the kids around and making them cry. Three of our four children complained separately about the same teacher, with different things (she squeezes me too hard, she gets me in trouble, she pushed me over at the wrong time and I fell hard). We discussed this teacher with the people a the desk on a separate occasion, and they defended her, saying how nice she is. No resolution there. I suspect shes related to the owner, or something. The other teachers all seem great.

An
Review №16

I have been a teacher and coach for over ten years and have never come across another coach/ teacher who behaved in such a shockingly unprofessional manner. I am the parent of a child attending dance classes in the shared building. The school shares a building but not an affiliation with the gymnastics program. I have witnessed the owner of Castle Rock Gymnastics arguing with clients in the main officeRecently, I was walking through the dance hallway with my son to watch my daughter when the owner hit him with a door as she was coming through. She didnt even look down at him, just immediately began yelling at me. I was so stunned and mortified by the confrontation and about how she continued to escalate the situation, that I apologized for the incident in order to be left alone. That did not stop her from continuing to abrasively attack me in front of others. Her behavior was so alarming that I had to sign up for a Google account just to write a review to warn others. I would NEVER allow my children to take lessons at a place where the models of behavior are outright shameful. There may be a few good coaches there, but remember, this would be the person representing you and your children. I cant even fathom how students are treated when the person running the entire program treated us in such an offensive way. After reading the other reviews about how outrageous this place is, I can only hope that parents steer clear and that this woman is soon not working anywhere close to children. I am truly appalled that parents are aware of the unstable behavior at CRSG and continue to bring their children to this place.

Ma
Review №17

How anyone could give this company more than 1 star is unbelievable. The owner is the rudest person (not to mention business owner) I have ever met and treats customers like she doesnt need them. Additionally, I had my son in a class several months ago and witnessed a coach handle a child in a manner that was completely appalling and when I notified the person at the front desk, she seemed to be more bothered by my bringing it to her attention than solving the problem. I would consider any other gym before this one, unless you like being verbally abused every time you have contact with the owner.

Al
Review №18

Ive learned a lot I love coaches they are great and have gotten where I am right now!!!

Le
Review №19

My two children ages 2 and 5 attend CRSG in the tumble bugs and twiddle bugs classes. I have nothing but positive things to say about the coaches and staff. The kids are challenged yet cared for. They both love the class. I was so impressed that I decided to enroll in the adult gymnastics. Great work out! Highly recommend CRSG to anyone.

Au
Review №20

My daughter goes here she loves it and she would never change gyms I definitely recommend it

Sa
Review №21

I would never ever recommend this place it to anybody. It is shocking how rude this owner is to her own costumers who want to invest in her good business and pay her money. My daughter gave up all her sleepovers and parties to go to open gym for a year. She worked her butt off and after my husband and I invest probably 4 thousand dollars on her camps, open gyms, classes, and leotards. Every time we would sign up for something she would smirk or roll her eyes. I was thinking, wait we are the costumers, we pay your bills, we are the ones giving you money, and you are angry and rude with us this doesnt make sense. So I keep thinking, my daughter loves this sport ever since she started it and has made some friends here and keeps gain skills because she is so retimed to get on team (competitive gymnastics). So, after try outs came, she has every single skill expect for 1 and her best friend that tried out for the same level, they both had a injury 2 weeks before,but her best friend was younger then her when she tried out. Her friend got on team and my daughter never made after they saw all the hard work she put in. She never ever missed a open gym ever since she stared gymnastics, she put in 1,000% percent every single time she was in the gym. For christmas, she asked for mat and practiced her back handspring numerous times, on the day of the try outs she went up to the park and practiced that skill she didnt have for hours. So on her way out of the gym crying after all the younger girls got on team that didnt have at least 3 skills, the owner just smirked. The owner only wanted young girls because she figured that they would grow up and have more years at the gym until they get to high school and they would invest more money. This destroyed her love for gymnastics and couldnt even show up and get out of the car for gymnastics with out crying. I will never spend an other penny here ever in my life time and hope you will never too. This place makes me sick on how the owner only cares about money. It still blows my mind how evil somebody can be without feeling bad. I would never come here for gymnastics it will be a big mistake.

An
Review №22

Dont waste your money. My daughter didnt learn very much after a year of attending classes. The coaches were rude, disinterested in their jobs and the kids, and didnt watch the kids closely. My daughter was bored in class and had to do A LOT of waiting in line for her turn.

Mi
Review №23

These guys are amazing. Everything they do is done with excellence.

Co
Review №24

Very bad experience. The owner is very disrespectful and I would not recommend sending children to this establishment

Mo
Review №25

NOTHING BUT GREAT THINGS TO SAY ABOUT MY EXPERIENCE WITH cASTLE rOCK GYMNASTICS! iF THE KIDS PROGRAM IS AS AWESOME AS THE 21 AND UP PROGRAM ...ILL SIGN MY KIDS UP TOMORROW! gREAT STAFF AND FACILITIES! COACHING WAS VERY DYNAMIC.tHE DANCE STUDIO WAS GOING OFF AS WELL....VERY IMPRESSIVE A++!I AM SHOCKED TO SEE some other reviews i found the staff very kind and professional...HATERAID.....I QUESS????

Ga
Review №26

Great instructors and fantastic curriculum! We couldnt be happier!

Ha
Review №27

Teachers are great Ashley

V
Review №28

Mrs. Tammy is the best!

Information
28 Comments
3.7 Rating
  • Address:4807 Industrial Way # 101, Castle Rock, CO 80109, United States
  • Site:http://crsgym.com/
  • Phone:+1 720-733-3687
Categories
  • Gymnastics center
Working hours
  • Monday:Closed
  • Tuesday:9am–8pm
  • Wednesday:9:30am–8pm
  • Thursday:9:30am–8pm
  • Friday:9:30am–8pm
  • Saturday:9:30am–1pm
  • Sunday:8:30am–12:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Membership required:Yes
Similar organizations