The store was well stocked. The staff member i asked to find something was helpful and polite. The check out person needed a little cheering up but overall a good experience.

Heres a pic

I just bought a few things her and Sol was SO nice and professional! Was very knowledgable in helping me find the Michaels 20% off coupon for the day! I dont know what Michaels is paying her, but whatever it is - SHE DESERVES MORE!! Great job!

Very nice store friendly workers. Thank you for the opportunity to see a nice and clean store.

Was buying some spider webs and some cool t-shirts for halloween. I was checked out by Tyanna that was super kind and sweet. She does an awesome job at being in customer service. I can tell behind her cool mask that she had a smile of patience on her face. Thank you for making my visit to this Michaels great. You rock, Tyanna! :)

Had most of what we were looking for, overall good Michaels experience.

Were not a crafts-art family, but we do use Michaels for seasonal decorations. Our best engagements however are in getting photo/art frames re-glassed with non-glare. Took a fairly large one in yesterday afternoon (shipping damage), and while we expected it done in a couple days, they called last evening that it was already done! And, always a nice staff to work with.

Im a crafty person and enjoy the place

Way over priced with no concern of quality

Always better than Hobby Lobby.

Love this store. Always clean and well stocked, the staff is always pleasant and knowledgeable. I make it a point to go to this location.

Friendly and helpful staff

Michaels has always been one of my favorite stores to wander around. So many ideas in every corner!

Michaels is the greatest place to go for your crafting, decorative or art needs. Staff is friendly and helpful. The store is always clean, well stocked and easily shopped! There is a public bathroom and easy access parking with handicap parking available.

Got everything I needed, cashier was very helpful, & I was even able to use a 40% off coupon.

Great store fantastic products. The staff really gets hit great management!

Staff is helpful, because I can never find what am looking for.

This is very friendly Michaels the people are helpful.

I was in there on 9-3-20 and everyone was very rude

Anyplace that is complying with the mask mandate gets my vote!

Always have great prices and lots of clearance items!

I placed a online pickup order for 1 item early yesterday hoping I could pick it up by closing and then I called this morning to see the status and the girl who answered my call was VERY unprofessional. She said well I don’t know, we had 37 online orders when we walked in today so you’ll have to wait. Like that’s for one too much information a yes or no if you could tell me the status of my order is all I needed. I get times are crazy right now but she didn’t even let me explain what I ordered or anything.

Kind of hit or miss when I go in and Im not a huge fan of their new coupons where theres no consistency. However, I do almost always find what I need and often some things I dont need that are just too cool to pass up. I love the ability to order online and pick up in store. Ive never had an inventory issue with that like I have in other places.

I can always poke around and find fun things here. I like to stop in whenever Im close and have extra time. People have always been very helpful.

Michaels is one of those places where I think I can just run in and get one thing but I end up looking at (and often buying) many things because they have a lot of great stuff! Other than sewing supplies, they have everything I could want for crafts.

It is good place for craft work stuff for kids and others. Paid and some free class for Kids class on craft work learning. And they too provide good discounts and offers.

Was good. I forgot my cpn and they let me use 1 there

Very friendly and helpful people work there, great location, too.,

I feel like a grown kid in this store

It has a smaller selection of goods than you would think from the outside. If you want selection, go to the Hobby Lobby in Castle Rock, they will have what you need.This store is great if you need the basics and are close to the location. I found their sales and prices comparable to other places Ive shopped in Castle Rock.

Return issues credited only $6 of a $30 purchase. Line waits are e excessive and online ordering is more time wasted than going to get the items of the shelves yourself.

Super friendly staff, very helpful. Selection of yarn is very small! Order online, then pick up in store!

Always a good selection...but the lines can be frustrating sometimes!

I didnt get her name but the employee at register #1 was very helpful and gave me an extra discount for not having the hold item I asked for. She went out of her way to get for me as well.

Its meh. None of the sales items ring up properly, they dont have fabric and I just find way better stuff at Joann and Hobby Lobby.

Great selection of bourbon, wine and beer

Very friendly and helpful staff.

Clean store with numerous items for arts and crafts. Parking can sometimes be a challenge

I love this place it is godsend

Staff was very friendly, service oriented, and helpful and knowledgeable of their store.

Fun. Good people. Lots o stuff

Gotta love their crafts!

Nice and neat. Employees were very friendly.

Really nice store if you want to buy a gift for someones house. There is so much variety to chose from.

Variety, selection, price...all excellent

Great people, found what I was looking for

Friendly clerk. Nice coupon. Huge selection of beautiful craft items. Kindly allowed us to use classroom. Store is clean and bright and well laid out.

They have great seasonal items

This store has THE worst selection of yarn and yarn crafts than any other Michaels stores nearby. Parker & Centennial locations are both far better. They dont have fabric which is also a negative. HL will give them a run for their money if they dont expand their inventory. If JAs comes here, they will sink for sure. Like other people said, lines are always long with 1 maybe 2 cashiers if you are lucky.

Beautiful products with big deals

The Castle Rock location of Michaels is the closest to my home so I visit there often (several times per month), they offer a nice selection, it is kept tidy and neat, the staff is friendly. My only knock would be that they seldom have enough cashiers available. I understand that they cant have someone standing at each register all day but they could be much better at calling other cashiers up when a line forms.

Nice selection of craft items, a bit difficult to navigate the store. They seemed to stocking up. Boxes were left unattended in the aisles a trip hazard to say the least. It will be a long time before I go back.

I absolutely love this place, and if you pay attention to the sales and bundle all of the different sale options you can save a bunch of money, I got up to 90% off the stuff I bought.

I cant actually go in Michaels. Im super allergic to cinnamon and have told them but they didnt seem to care. I have just been ordering stuff of Amazon for now. Im very excited for Hobby Lobby to open.

Has lots of variety of yarns. Sales and coupons keep me going back

I like the order on line and pick up in store option.

I went in about 2pm. I needed help as I wanted to make scent sachets and had no idea where to find materials. There was 1 check out clerk with 5 people in line. There was no one on the entire floor. No one at framing either. I finally yelled back into framing and got a clerk. I told her what I needed, asked her to show me items from back of store forward. I told her I needed to leave by 245. She did help me but we walked back and forth all over store. She stopped and helped 3 other people, then finally left me with vague pointing to what I still needed. I wondered why Hobby Lobby was coming, now I know. I wont be back to Michaels.

No employees? Doors locked even though google and the website both said open. I assume you were all to lazy to come to work. Shame on you all.

Good location, nice friendly staff!

Was just there witth a friend

I always love coming here for my art supplies and house oops Halloween decor ;)

This store is well stocked and organized.

While I did find everything that I was looking at a reasonable price, I would much rather shop at Hobby Lobby after the interaction I had with a store manager by the name of Rebecca. During checkout one of my items was not a coupon item so I had to run to my car for change. When I returned Rebecca was very condescending when I went to the cashier to complete payment stating thats not how it works she needs to go to the back of the line. Her tone made me feel like she was more concerned with the limited power her position affords her as oppose to customer service. It wasnt what she said, it was how she said it. Something I wont soon forget.

I love this store, especially around the holidays. Clean and well organized.

Good prices and selection. Friendly staff.

Great store and dont forget to use the online coupon.

Friendly people good selection of colored pencils

Found exactly what I was looking for.

Nice short line to checkout. My cashier we very helpful with my return.

Selection poor. Staff ok, not super friendly. Prices good

Yarn selection isnt great

Employees are fun and helpful. I always find what Im not looking for. Clean store and deals to be had.

This Michaels has the best selection of art magazines of any around but its a little confusing where the line starts to check out and there always seems to be a line. You should download the app to have all the best coupons on your phone at all times.

The store had some great specials and also is one of the Michaels that is always full of inventory. This is worth a trip from Castle Rock

I love this store! People are so nice,that work there.

Awesome

Very helpful

I like Michaels in general. However, they give coupons to be used on non sale items but everything is always on sale. They also never have pouring medium!

Very helpful and friendly staff!

I love being able to get all kinds of arts and crafts stuff.

Great inventory

Never went there when they didnt have what we needed.

A great place for custom framing. The staff is helpful with design suggestions and the sales make custom framing affordable.

Bad customer service ...

Sweet employees! Had to hang out for a whilebc of a downpour and they were so nice.

Found everything I was looking for. For making a flower arrangement. And most everything was on sale!

Everything I need for arts and crafts and the staff is always helpful!

Not a store I would normally step into, but wife wanted me to find something for her. Of course I felt a bit lost in there, and the employees seemed a little too busy conversing with another patron. Finally had to ask for help, but even then one of the women just gave me an aisle number and went back to their conversation.I found something similar to what my wife wanted, but I didnt know and couldnt figure out if I had the right SKU. Took it up to the register, where only 1 friendly cashier was working, while at least 2 others are in the store but busy conversing. After at least a 5-7 min wait, I get up to the register only to find out I did not have the right SKU. The garland my wife wanted was showing $8.99 on their website and what this store had looked very similar, except it rung up at $18.99. The cashier was nice enough to tell me none was in stock at this store, and she told me where they had plenty. So I wasted close to half an hour if not more at this store searching and waiting in line, only to arrive at their Littleton location within 5 mins of closing and literally walking in and out with what I needed.

I have always loved this craft store. However, the lines are always extremely long at this location, there is usually 2 people at a cash register but only 1 helping customers. I can never find anyone to help me. I normally would not leave a poor review, but it is getting old standing in line so long! Customers complain every time, and the cashier just ignores the complaints.

Very slow check out last three times....Employees are very helpful

Always find what I need and MORE

Always clean, I get exactly what Im looking for and the staff is usually pleasant and happy to help

If you like arts and crafts like I do this place is the place to go they have everything in your choice of hobbies myself I like doing beadwork.

Great place to get Halloween decorations!

Sales staff was very friendly, asked a question, and although the person I asked didnt know, he went and got someone who did, also got me a cart. Great customer service.

Love shopping here. Nice variety

Love the free kids workshops and the wonderful instructor.

Seasonal items always go on sale long before the holiday is over.

Always great customer service

Great selection and very competitive pricing, always use a coupon though! They are available online for free!