Lani helped us out, she has a world of information and talked to us even if we werent buying anything.She did come up with a suggestion and we were grateful for her experience and customer service.I will definitely be using them for all my archery needs in the future.She also took time to talk to my grandsons and didnt blow them off because they are 12 and 13 yrs old.

Visited when we were in Texas in March. We explained were from the Netherlands and received a warm welcome from the owner and he gave us a complete tour of his business to show how things are done here in the States. Super friendly, helpful in every way imaginable. We came back next day to shoot at the outdoor range and tune our bow for a competition.I definitely recommend this shop and range.

This place is hot and cold. The reviews are mostly 5’s or 1’s because one day you get attentive support and the next no one will talk to you or help you. They re-did the serving on my string and we’re amazing about it. The next time they refused to do it and claimed they don’t do that. Here’s some advice, the times I’ve gotten good help, I did a little name dropping. The moment they forget I’m that gal who knows that guy they like, I’m no longer important. You want help? Make a show of it with the owner/staff. For me, driving 15 minutes more out of my way to a different store and not having to do a song and dance for attention is well worth it.

I was taken care of very well even learned some things very nice place well run

Owners are so nice. The place is very nice. My sons and I had a lot fun at the range and the cost is very reasonable. Cant beat this place. Everyone should go there and check it out

For one they market black gold bow sights on their website I show up to buy one to spend money at their store the old timer behind the counter was talking to a man about gruene y’all which must have been really interesting because I stood there for 20 minutes before he said a word to me. Once the other man had left I asked where are the black gold bow sights? Oh we don’t carry them anymore because they are made in mexico?? No they are not they are USA made for past 30 years old man is a liar and giving people false info

My son and 8 year old grandson were literally thrown out of the store for asking for help with a bow he purchased there in March. Then the owner followed them out to the parking lot, took down his license plate number and chest bumped him. All the while my grandson had to witness this atrocious behavior. We have been going to this shop for over 15 years and will never be back. Steer clear...

I very much enjoyed my archery experience here. For one, it was freezing outside but nice and warm inside (last month in December). The outdoor range was fun too with harder targets. He also fixed all our broken arrows, walked us through tips/advice when shooting (when we asked for help), and was very kind to us. We liked it so much, we went back with more people the next week.

Been a customer of Viking Archery for 22 years. My go to shop for bow hunting. No company is perfect but hard to go wrong going to Viking Archery. 2 thumbs way up!

If I could rate lower than 1 star I would. I have never had a good customer experience at Viking. The people that work there talk to me as if they couldn’t care less that I’m standing in front of them. They never offer helpful guidance or advise, they just give short one or two worded answers to your questions as if to say they don’t care about your problems. If they were the last archery shop on planet earth I’d rather go back to rifle hunting than give them any more of my business.

Worst customer service in the history of customer service. Disinterested in servicing a new customer.

I was introduced to archery at this site by my brother Chris, we visit Viking Archery on average 15 to 20 times a year. Mr. Tim is a fabulous pool of knowledge and he and his wife are excellent teachers of archery.

I had the opposite experience at this shop a year ago than what most reviewers are stating about poor service. I was initially met with some indifference about what I needed. After explaining who I was and showing interest in starting hunting the owner gave me his undivided attention. I will admit another patron entered the store later and was hardly acknowledged for about an hour. It saddens me that some have had such a bad experience with this man, he really seems like a knowledgeable source for archery.

Extremely bizarre experience.Entered store and waited 5 minutes for someone to come out. No one did so I opened and closed the door again so they could hear the bells go off again. Waited. Yelled hello. After 10 minutes I walked to the back office and asked if someone could help me up front. They said yes and eventually the owner walked to the end of the hallway and stopped, not coming any closer to the bow counter than that. He said nothing, just stood there glaring at me. I walked over and explained what I was looking for. Immediately it was apparent that he had copped an attitude towards me for who knows what reason.I had been in contact with Bear archery to acquire a particular bow. They said they couldnt ship directly from the manufacturer, but gave me a short list of their distributors near me, all of which they said could order it, and Viking Archery was one. Bear Archery even gave me a voucher with the contact name and number of their agent, to pay shipping to their retail distributor for this bow. I mentioned to the owner that I hadnt seen the right handed version of this bow hanging in the rack, and asked if he didnt have it, could he please order it. I said I was willing to pay upfront. He didnt say whether he had it or not, and refused to order one. I attempted to show him the voucher from Bear Archery and he said I was I lying . . .He then denied that he was a Bear Archery retail distributor, despite having dozens of their bows a few feet away, and despite Bear Archery specifically sending me there.Definitely the most strange and one of the most rude customer experiences Ive encountered.

Called this place a couple times to see if they have arrows with certain specification. The guy that answered has an IQ below 70.I asked if they have arrows with a certain spine number. They guy says he has no idea what I was talking about. Upon giving specifics, he still says “aah we sell arrows here, not what you are asking”, and then hangs up on me. Geez, can’t imagine what kind of service one can get from these $$&&$$’s.

I have tried to use this shop several times and every time I have experienced the worst service I’ve ever experienced. Rude actually. It’s a shame, because this is the closest shop to me and it would be convenient. I’ll drive two hours to another shop that actually wants the business. This morning I stopped in to check tune and broadhead flight, and this guy talked to me like I was clueless, and wouldn’t even look at my bow. I have bow hunted all over the country with great success, shot on multiple pro-staffs, understand archery and bows deeply, and own multiple businesses. I’ve never experienced this level of rude service from someone I am actually trying to pay! I won’t be back.

This was the worse experience I’ve had at an archery shop. I’ve been into archery for 13 years and never had a bad experience. Since most archers are very easy to get along with. This man said he chose not to service me. The shop was completely dead. I asked if he could even help measure my draw length he said he did not even know how to do that. As the owner of a bow shop! SAVE YOUR TIME AND GO TO CABELAS OR ANYWHERE ELSE!

Called to see if I could get some work done on my bow. Owner was very snardy and sarcastic and cut me off multiple times, then hung up on me. Would not suggest them to anyone.

Five star all the way. The staff is very friendly, helpful and knowledgeable. They carry a large selection of archery equipment and can take care of just about anything. The pro shop is awesome and there showroom is top notch. The service I receive each time Im there far exceeds the price I pay.

Received the rudest service ever. Bought a bow here 2 years ago and had a good experience. Now the service is just plain rude.

If your trying to set up an old bow dont call this shop. They want to sell new bows only. I drove over an hour with the new string in hand for a carbon knight Bowtech bow. He refused to replace the string or even order or buils one for it so he was making money. He informed me he was not a Bowtech dealer he only worked on diamond bows. Well all bowhunters know Bowtech makes the Diamond. But he sure wanted to sell a new bow. I went to same man when in Houston area and I thought he was rude and arrogant then and today he proved my first impression was correct. His dad started this business out of love of the sport and he has turned it into a money mans store. Being a lady bowhunter for over 20 yrs I was uncomfortable not just once in this store. But I will never refer them nor will I use them ever for even the simplest thing like a peep. I would miss a hunt begore asking this man for help with my bow ever again. I say go see for yourself, but be prepared if not in the market for a new bow, old bows are not worthy of his time or effort. Sad;(

They are very friendly and can help you with any and all your archery needs. Im so glad that I live so close.

Been dealing with these guys for years now. Super nice folks. Kevin is the guy whom I generally deal with. He is always knowledgeable about the equipment and willing to help out. Id strongly recommend these guys for anyone looking for a good archery place.

I JUST CALLED AND ASKED IF THEY TAUGHT 11 YR OLDS TO BOW HUNT. AND ALL THE PERSON COULD SAY IS WE TEACH ARCHERY MAM WHEN I ASKED WHAT THE DIFFERENCE WAS HE REPEATED HIS PHRASE. THE I ASKED WHAT WAS THE DIFFERENCE WAS AND HE SAID WE TEACH ARCHERY MAM AND WHAT THEY DO WITH IT IS UP TO THEM. OMG.... I HUNG UP.

Everything about this shop is great. Small family business, quick turn around, tips, suggestions, fair prices the list just goes on. Kevin is a miniature rocket scientists. Hes a few weeks away from 55 years of age and when he tells you hes been creating arrows since he was 6!!! I dare you to try and find anywhere else that has a staff with well over a century of knowledge.

Staff is Awesome! Big selection of Archery equipment. Indoor range is cool as hell 20 yds. I didnt go to the outside range. Staff told me it had further yardage. Range fees are better than a gun range. $5 for an hour or $10 for the day. Open Now during hunting season. Others arent. Also, bought 6 arrows he got my measurements. Cut the arrows put field points and i was set. I will be returning when I have more than the hour I spent there.

Very friendly and informative. We dont have much experience with bows of any kind. We were very happy with our purchase. Tim, Lannie and Kevin were great.

Fantastic bow shop with awesome prices. Great atmosphere with a nice indoor range. Really nice people, that have the knowledge to set your bow up like a professional. One of the best bow shops in Texas!

The best archery purchase I ever made - I bought a crossbow and a compound bow - I am extremely hAppy with both my purchase! Tim is the best owner and all around archery instructor in the business!!!

My husband and I just moved to the area from Nebraska. We’re both big archery hunters, we were in the market for a fletching jig, and my husband called to see if they sell the specific one we were looking for and the man was nothing but rude to him and hung up on him multiple times. Not a way for a business to treat a customer.

Called Kevin to get my new bow strings installed and he said that he could get it done as soon as I could bring it in. They were very fair priced. When I showed up he was ready to assist me. While Kevin worked on my bow Carl talked to me about different products and service that they provide. I looked around and loved the chooses of bow and accessories that they had to offer. Kevin installed the stings and tuned the bow and had me shoot it in the indoor range and I was in the white bulls-eye with all six shots that I took from 20 yards. It was to late to use the outside range. But I will be back. Thanks for making me feel welcomed. BTW I Loved the dog. See you soon.

I purchased a brand new bow and they really took their time making sure that the bow was adjusted specifically for me and help me adjust all my sites. Very friendly, very helpful

Always very good service, every time I go in there Tim and his wife always sit down with me and ask me how Im doing, very friendly, dont understand these reviews he gets, hes old school, hes the only place I will ever take my bow. Sometimes doesnt charge for the small stuff, he loves to help people, thank you Tim and your wife for everything!!

Best place for youth and adult. Prices fair. Went to a Big Box Store before. They need to send all their archery department to Viking for a day of training. ;-)

Just got a bow so getting started was kind of confusing i got my boe tuned in and mad all the adjustment i couldnt have done it without help. gave me good advice and now im bringing him all my bows this store is one you can trust with all your bow issues i highly recomend it

Bought a BowTech Realm from Kevin at the shop in Boerne. He was very friendly and super helpful. Tons of archery knowledge.

This is the best bow shop on the planet. Experts will answer all your questions. They may not smile at you, but that doesnt matter when they are setting you up for hunting season or teaching your son how shoot in the indoor range. Experts, Experts, Experts. This is where you go.

Very helpful and knowledgeable

Don’t waste your time and money here. Coustomer seevice is awful!

Dont listen to all of the bad reviews. I called this place in need of help with my bow. My peep sight string came undone. The man who answered was car nice on the phone and said they could take care of me without a problem. I drive over an hour seeing as everywhere else was closed today. I get inside and this is a pro shop. The guy quoted me $5 to fix my problem and gave me some free range time to sight it in slightly. I highly recommend this place from my experience.

Very knowledgeable proprietor. He has a clean, organized establishment. Offers tournament facilities indoors and outdoors.

Great staff! Great prices! They know what theyre doing & they do it very precise! No bs sales type. Ill be back as soon!

They have been good to me. As I can be a picky pain at times with my bow. I have a super short and they have done most of the what I need to be done. Matter a fact I will be going there today or Wednesday for an minor adjustment. They have always been good and the dog always is glad to see you as well as the rest of the group.They are great guys. I now have two pse bows and if they cant fix it or feel you should send it to PSE they well be honest with you.

Horrible....RUDE and ARROGANT!!! Recommend taking business elsewhere! ! The owner is disrespectful and and acts as if he is too good to answer questions and do business with you. Tried to buy a bow for my son from here...He was rude over the phone when I asked what brands of youth bows he had. He would not answer me and just kept saying Theres hundreds of bows on the market, what do you want me to do name off every single bow in stock? I said no I just want to know what youth bows you carry in stock. and he continued to be a jerk and not tell me. Then my husband purchased a bow from somewhere else because he would let him purchase it over the phone (we live 1 1/2 hr. away) and when he took it in to have it set up he was a jerk and got mad cause he didnt buy it from him. When my husband explained to him that he tried to buy it from him he denied my husband calling him and then threw him out of the store! Go to The Bow Shop in San Antonio, much nicer and willing to work with you :)

Never had a bad experience there they have always been very helpful they are just about as friendly as anywhere else I have gone to, they are all business and get it done right, if you ask for an opinion you will get an answer but dont expect it to be sugar coated they are honest with you.

I am a beginning archery enthusiast, if Tim was as bad as these people say I would have ended up frustrated and probably give up. Not only was he kind and pleasant he was very knowledgeable. He tuned my bow, showed me what I was doing wrong with in an hour had me hitting the bulls-eye, and the only thing I payed for was the peep. Because of the courteous and knowledgeable staff I wont be going anywhere else it is definitely worth the 30 minute drive.

I have read a lot of the reviews on this shop and a lot of people have had bad experience however I have had the complete opposite the every time I have been there were very helpful and knowledgeable to the sport let me test fire a crossbow which I ended up purchasing for my fiance to get into the sport he was in no rush and took the time to answer every question I had.

Everybody was polite. Very knowledgeable. Had a great experience there. Will be going back!

First time to visit Viking Archery at their Boerne, Texas location and was looking for a certain bow, Mr. Scott - the owner I believe, greeted me quickly and we discussed not only the bow I was looking for, but took the time to discuss all of the bows with no bias. I get that this a way of doing business, but he was not opinionated, not trying to sell me something I may not need, but discussed the mechanical aspect by reviewing the bows both physical and by vendor catalog information and how it might be an option for me and price was never a topic. Imagine that, not a vulture, just a man giving me very knowledgble service with no motive. From the discussion I drew a few and decided on a bow that I was not even in there to purchase and was cheaper than the $1000 flagship I usually purchase. The cam for this bow is specific to left or right hand plus your draw weight and was incorrect for my draw length. Mr. Scott called his other location at Canyon Lake to see if was in stock and it was in stock, so I asked if I went and expedited the correct part back to his Boerne location would he be able to set and tune today. Instead, he followed me up to his Canyon Lake location to setup and tune instead of me making 2 trips. I percieved this action of genuine customer service and following through on his sale. Mr. Scott setup and tuned quickly and stacking arrows in couple of shots.I dont write reviews, i just read them. I am not one to suck up, but instead give credit where credit is due when someone goes out of their way to give you a great experience while delivering a great product of my choice and Mr. Scott is to be commended for his actions, knowledge, and attitude. I read all of the reviews and many were negative towards customer service in regard to the attitudes and poor customer service by Mr. Tim and Ms. Lannie, who were at the Canyon location, and were nothing but friendly and very enjoyable in conversation. So in closing, I would like to thank Scott, his family, and all of the other techs for their exemplary customer service tied to a great experience and just being kind people with no motive. It was a real blessing and our communities are losing these qualities on a fast track.God Bless,BT Thompson

The guys here really know whats up. Go here for your archery needs and you will not be disappointed!

Very rude on the phone and condescending, all he wanted to do was argue with me. If I could them no stars then I would. Don’t waste your time on this company.

Excellent store, very knowledgeable man behind the counter, super clean restrooms as well !

I just called, thats it, and they were without a doubt the ruddest people on the phone I have spoken to in a while. If thats the service one gets on the phone I could not recommend them for much anything, let alone to play and tune my 1200 $ bow.

Just went to this place today to have some tuning done on my TenPoint Cross Bow. The owner was a little short on conversation. Not rude but wasnt overfriendly either. Bottom line is if you are looking for a friendly conversation call someone who cares. If you professional service, accurate information, and have your equipment treated properly than this is the place. I go to a bar to shoot the bull not an archery store. I would recommend this place to my Grandpa if he was still with us. Please keep in mind I did read the reviews here before I left. Point is people will take the time to whine about something but would not say anything if they were happy.PS His prices on service were very fair to me

Bowsmithing very good nice range and great employees

WORST BOW SHOP ON THE PLANETIf a -1000 rating was possible this place should get it. The staff was generally nice, I have stopped in a few times grab a small item or two or get a new string put on a bow over the years. Until today. I was interested in purchasing a fully loaded/decked out new bow. Upon entering the store I saw the same gentleman I usually deal with. After the usual cordials I started to ask about a bow, I also asked who the owner of the shop was. He pointed to a man sitting at a table reading a paper. I walked over to introduce myself, told him my name and put my hand out to shake hands. I am from Texas, we like to shake hands and meet business owners we are about to spend $1,000+ with. This arrogant old man refused to put his hand out to shake mine, wouldnt look at up at me, and wouldnt even peel is wrinkled old nose out of his newspaper to acknowledge a customer. I WAS THE ONLY PERSON IN THE STORE!!! Trying to give him the benefit of the doubt I still tried to strike up a conversation and asked him what bow he recommended for someone with my excessive height, he still ignored me. Great way to make a sale! I then asked him if he knew that bow hunting was illegal on 10 acres or less in Comal County (still trying to give the old fart the benefit of the doubt that maybe he was def and didnt hear my earlier attempts). Well, that got his attention; he looked up at me and asked, How long have you lived here. Of course I told him about a year since I built my house but I have always owned land in Comal County and grew up here. He looked at me and said, well, You are wrong, you cant hunt with a rifle or gun you can certainly hunt with a bow on 10 acres or less. I do it all the time. I didnt want to argue much, but at this point I already made the decision NOT to ever do business with someone that wont shake my hand so I couldnt help. I told him he might want to look into ordinance 422825. Which in 1993 Comal County commissioners banded bow hunting on 10 acres or less in the unincorporated areas of Comal County? As I walked out he said, Good day sir. I replied it is unfortunate that I will tell every person I know in the outdoor community to never come in this store. He said he doesnt care he has sold bows, all over the world and he is way older than me and I am too young to know anything Yep, at my young 40 years and having managed tens of thousands of acres of hunting property in Texas in my life, and having bowed my first deer at the age of 8 I dont know anything...ha, ha. Well, it gets better, he hopped up from his seat, followed me outside threatening me the whole way that he would have me arrested and he has me on camera (for what I wonder). Also stating he would, shoot me with a bow because that is legal on 10 acres or less. Funny how he waited to be outside away from his staff to say this. Needless to say, dont ever go in this place. I have read tons of reviews just like this not paid much attention, but they are true. Arrogant, Entitled, crappy business person that should be shown by his customers NOT going into his store how to treat someone. Again, dont waste your time here, there are plenty of bow shops that are very nice and appreciate business and customers. Try Freds bow shop or even Cabelas or Bass Pro. This place is horrible.

Called up there looking for a bow string. The dude who answered was a complete smart ass. Tried to make me feel like I was an idiot. Ill NEVER do business there.

Very helpful pro shop!

Not very helpful

The guy I just talked to was very rude and wouldn’t give me a straight answer

Cool bows