user
Phantom Fireworks of Racine
2086 27th St, Caledonia, WI 53108, United States
Appearance

Comments
Th
Review №1

I love Phantom Fireworks. Its the only shop to go to for celebrations that deserve fireworks. They have a wide variety of items and always have great deals. The staff is also very friendly and helpful. 5 stars for sure.

Br
Review №2

***BEWARE**Bought Fireworks back during the weekend of July 4th and paid at one of their outdoor kiosks, and despite the fact that I was under the impression that my bill was paid in full, I wasnt charged until the end September- a week before rent is due, in the middle of a pandemic, and without any warning from Phantom Fireworks. The manager told me they shouldve sent an email about that I apologize so I will use that to pay my landlord.I have never heard of a vendor charging customers nearly 3 months after their purchase without the decency to inform customers. They stated that this was when the mobile kiosk closed its books so that was when customers who paid outside were charged- so clearly this was an issue they knew existed.Save yourself the headache and shop for fireworks elsewhere. I for one will be filing a complaint with the Better Business Bureau.

Sc
Review №3

Really good deals. Lots of people working but not asking if they could assist anyone. prices are responsible. Joined their premium club good benefits too.

St
Review №4

We always come here to get our fireworks for every occasion!! They offer some good package deals and have a great selection of fireworks we try and get something new every year for the 4th!!

Ge
Review №5

Good store but poor customer service. I just feel the workers arent busy all the time so they get lazy and when its busy then they dont wanna work :)

Ja
Review №6

Its a fireworks store with buy one get one free. Cool place to spend money on order to blow stuff up.

Mi
Review №7

Friendly people, fantastic ownership, super prices and variety! I will never shop anywhere else for fireworks again! The employees really know their stuff and make excellent recommendations. Kudos!

Je
Review №8

It was very crowded, but its right before the 4th of July. We got in line at about 9:15pm and all said and done checked out and loaded up by 10:15pm. Lots of people, selection gets picked over pretty quick, but staff tries hard to restock as quickly as they can.

Ar
Review №9

Always a great experience at Phantom!! People are always willing to explain things to you that you dont understand. Have been going here for many years now. Will keep going

Da
Review №10

Go to Xtreme fireworks workers are hell of a lot nicer also has the same stuff dont have to wait and big lines either

HA
Review №11

Very well stocked at good prices. Staff very friendly and attentive

Du
Review №12

Great environment. Happy customers, and well organized.

Jo
Review №13

Very busy 3 days B4 the 4th. Waited hr just to get inside. And even though only allowing so many in at a time, it was packed w people. And of course, typical for fireworks, very expensive, even with the BOGO offers. Overpriced to start, mind games. Trying to go cheap for kids is not possible.

Ch
Review №14

Great place for your festive needs! Happy Independence Day

St
Review №15

Best selection of fireworks Ive ever seen.

Re
Review №16

Excellent selection prices are okay buy buy 1 get 1 free on everything in store that are fireworks only works for me Happy 4th

Er
Review №17

Friendly service, long lines during holiday, expect 1+ hr line.

Sc
Review №18

No deals, captive customers, long wait. Next year I will take the trip to Indiana or somewhere else.

Mi
Review №19

Its a good place to bey fireworks and the people how work ther are nice people

Ro
Review №20

Did not get buy one get one .. got 1/2 off with flyer. Looong line because I went day before the 4th.

He
Review №21

Good selection; some items are a bit pricey.

De
Review №22

Satisfactory wait time. Great service

Lu
Review №23

Horrible no social distancing. When we finally got to the door they said there was no more buy 1 get one free what a waste of time and having to wait SO LONG!!!

Ja
Review №24

Great please the guy working there was a great help

An
Review №25

Even though the line was extremely long 30-45mins due to social distancing/covid-19. I found everything we needed for our celebration.

Sa
Review №26

Go late at night!!! Tons of fireworks and a million mosquitos lol wear long sleeves

an
Review №27

Very good deals l always buy here

Jo
Review №28

Great selection, friendly and helpful staff. Make sure to look for deals on line.

Cl
Review №29

Great selection. BOGO on all items

Mi
Review №30

I love their selection! But the price tags are hard to get around.

Er
Review №31

Friendly workers easy to find everything, and good deals. Will be back.

As
Review №32

10 years strong! Our favorite place!

Da
Review №33

Good selection and everyone was very nice.

Je
Review №34

Super busy, and due to them being busy they didnt do the buy one get one free deal. Shady business when you stop because you are busy.

Sh
Review №35

Worth the wait... Not too long just hot

ko
Review №36

Got all the way up there to find out the buy one get one free was stopped what a joke

ch
Review №37

Awesome selection and good prices!

Pe
Review №38

Great place good selection, good prices.

Er
Review №39

Way too expensive for mediocre fireworks. If you arent there to buy big fireworks (like 100 shot or more) go to a tent.

Do
Review №40

Very easy to spend a lot of money

Ga
Review №41

They came out and said another half and hour on a two hour line open when it daily’s you will

ev
Review №42

Busy!!! Line is extremely long right now but they still have stock

Br
Review №43

The shelves were bare. Hardly anything left

Ja
Review №44

Prices seemed to have tripled in two years, and the packages have way too many filler items, like sparklers and fountains. Also had MANY DUDS. Where did the quality and quantity go? Bought the same kit Ive been getting for years and it went sky high in price, about a third less of the big stuff, and full of duds. Could feel the dampness when we got it home and opened the cases. A week of drying them out did no good.

Vi
Review №45

Had what i wanted. open late

Ce
Review №46

Good deals ,good customer service

Je
Review №47

Make sure you have the coupons, No more buy one get one free without it.

Ma
Review №48

I am truck driver, I was delivering load of fire works I didnt buy anything the guys are good, but, it was busy as parking spaces were full and couldnt maneuver around since the unloading area is tiny, it was hard for me to get into.Teuck drivers, if you are delivering on a busy days dont enter the unloading area face in front as this will result hardship to get out backwards because by the time you want to leave everywhere is four wheeler.Make sure to come at late night time and back in the back of the building where they will Unloaded you morning

Da
Review №49

They have everything.

Je
Review №50

Stopped by today for the first time. Needless to say it was super packed considering it was the 4th of July. The line was long but they did put up a gazebo so the majority of the line didnt have to suffer under the sun. They were handing out free water bottles which was so appreciated. The staff was so helpful. They had a huge selection even though the masses seemed to be taking fireworks by cart fulls. Overall a positive experience. Highly recommended. We will be visiting again.

An
Review №51

Great place to buy fireworks

Bo
Review №52

Been going for years. go there with cash. i mean 2 or 3 k. get your buddys all to chip in. you will walk out with karts of works. before you shop tell the owner u paying with cash alot of cash and he give u 2 more karts of works for free. best place ever.

Mu
Review №53

Quick place to shop for fireworks from Chicago suburbs ... nice collection as well

Fa
Review №54

Very pricey and way too many duds.

Wi
Review №55

This place was amazing, had great deals going and was a blast to shop in.

Mr
Review №56

Unfortunately Im kind of upset with this establishment but I shouldnt be. I pulled into the parking lot because I needed to change my tire. The nice young man said absolutely go right ahead take your time. Long story short the wife had to take a leak no public restroom! I completely understand this but its unfortunate because I wasnt there to buy anything

Ka
Review №57

I love the but one get one bargains! This place makes my 4th of July(and beyond)!

Gr
Review №58

Dont ever go the night before the 4th of July, it is a bad idea!

O
Review №59

Great stuff!

ne
Review №60

Workers are very helpful

Ja
Review №61

This store is awesome! I feel like the prices are a bit high and I will have to see what bang I got for my buck lol. They really do have a huge selection of fireworks but it seems like they keep the prices high and give away a lot of miscellaneous things at the end. Dont get me wrong Im extremely excited for Fourth of July thanks to phantom.

He
Review №62

Love this place me and my husband always go here they are amazing

Am
Review №63

Good selection, always someone there thats knowledgeable. If you get signed up the sales are decent. Id give em 5 stars but fireworks in general are so expensive it seems like a rip off. This is the best place Ive found though.

Ca
Review №64

Their buy one get one free deals are great. Its a pretty far drive from the Chicago area, but I would recommend stopping at the Mars cheese Castle on the way back for snacks. I havent had issues with the fireworks Ive gotten there for the past 3 years. Selection is limited, but quality. Buy individual products and not the packs for a cheaper price.

Ro
Review №65

Always get good deals through email and catalog sales,my go to spot to start my shopping,very friendly staff.

Tr
Review №66

Had every type of FUN FIREWORKS at the lowest prices!! Easy to find and great employees!

Ma
Review №67

Amazing selection with phenomenal prices (around the 4th of July Time)

Wa
Review №68

No public toilets, port-o-potties were too nasty to go in.

Da
Review №69

This place was gross. It was packed and I went. There were lines of cars circling the lot to even find a place to park. There were lines to get in, you had to slowly move through crowds to get what you want, and very slow lines to pay and get out. I would never come back here, it was a terrible waste of time.

Mi
Review №70

Great service and sale this year!!!!

Ki
Review №71

Besides the extremely long lines the variety was spectacular and there were some great discounts and deals

Ch
Review №72

They had everything we wanted and it was buy 1, get 1 free2

To
Review №73

Its chaotic in there

Wi
Review №74

O my Lord the work selection is incredibly large. I didnt know so many fun things could fit into one store. Phantom brings out the child in all of us, I can spend hours drooling over the 500g selection, and scooping small fireworks into my cart, overall amazing shop 11/10

ke
Review №75

Good selection, ok prices overall. Just wish they would just lower their prices in general rather and all the silly sales and deals like buy one get one.... how about just cut your price in half? I guess thats just a fireworks industry thing but its annoying.

Br
Review №76

The billboard ad for buy one get three free is for endcaps only. They stated yeah theyre not really stocked well, if at all

Ne
Review №77

Great place, friendly staff as always. The buy one get one free deal is always amazing, I highly recommend this place for all fire works. You even get free fireworks with purchase of course but totally worth it. A+

Ja
Review №78

Great customer service and AWESOME deals

M.
Review №79

Cannot believe the amount of inventory that they do have. Being from a state that doesnt allow aerials I was in heaven. Prices are on the higher side but they do have some good deals. Odd thing about the place is that there are no public restrooms in the store and they make you use port o johns.

Ce
Review №80

Awesome store. Love it. Could be a little cheaper but in all the best store to buy some sky explosives lol. Thanks guys and girls keep up the good work

Ri
Review №81

Awesome Assortment!!

Ca
Review №82

Great place

Di
Review №83

Alot of assortment. Friendly. Good prices

Tr
Review №84

Great deals and huge selection. Also, employees answer questions about the products they sell. The staff was well informed and if someone didnt know and answer they would ask for help. I like service like that.

Je
Review №85

Ive was a member for years when I lived in another state, but after moving back and having to travel so far to the nearest store only to find out they dont carry most of the items I wanted and according to the person helping me this store doesnt have demo nights nor allows their employees to use. So, they are not very helpful or experienced. Its a good thing I am so I knew exactly what I wanted. Disappointed with this location I do not plan on returning and since there are no other locations closer I now shop at their competitors. Highly disappointed

An
Review №86

Great place to get your fireworks. They had awesome deals, and the staff where really cool. Their website is extremely accurate. I went in with an list, and one of their staff members would find the item for me. I spent $300 here and walked out with $700 worth of fireworks, because of their buy one get one free sale. And they back all their fireworks with a %100 dud replacement garentee!

Be
Review №87

This place has a huge selection very competitive pricing and a huge selection. With customer service that can answer many of your questions about the fireworks example how they are different, what they do, and their overall effect. They also sell the permits that the law requires you to have to purchase the fireworks. This location is very convenient as it is located right on the interstate.

Jo
Review №88

Great selection, great prices, and great service!

Br
Review №89

Friendly and helpful.I stopped in to look around, they have an absolute ton of stuff to choose from and I had no idea what I was looking at. So I explained what I was basically looking for and the gentleman showed me some different options and gave me some recommendations.Very helpful.

Bl
Review №90

125 degrees inside there, Massive people and huge shopping carts in a small store ..it was chaos.. but it couldnt have been as bad as somebody that had to work there.. they got a great selection... Hugely overpriced but they pretty much have everything.. get your wallet out

Bo
Review №91

Little on pricey side

Je
Review №92

I bought a bunch of fireworks here because they were having a half off sale.

Li
Review №93

GO TO EXTREME!!!!PHANTOM HAS MOLD ON ALOT OF MY FIREWORKS AND WILL NOT FIX THIS!!! EXTREME WAS AWESOME!!!!!

ja
Review №94

Good service. Great fireworks. They have high prices but seems like good deals from time to time.

Ti
Review №95

3flr 1 day after the 4th of July is major!

Ka
Review №96

They have Diwali greetings posted. BOGO. Easily accessible on 94

Je
Review №97

From the moment we walked in we had great customer service. We were greeted and told about their special. When we told what we wanted (gender reveal) they remembered our phone call from a week earlier. They took our envelope and opened it in the back room discreetly and tore off the colored wrapping. They taped up our envelope for us and even warned us ahead of time not to look at the screen or receipt because it had the firework color on it. They were younger workers, but still very engaging on the topic and as we left they said congratulations. Overall great experience.P.S. its a girl

Mi
Review №98

Always solid place to get your fireworks. They make the process ease and have tons of packs to walk in and buy then hit the road.

Ma
Review №99

Went 4 days before the 4th so of course it was crazy but there were employees blocking aisles and the carts are too small for the aisles. Manager was nice and loaded our cart for us.

We
Review №100

Has a nice selection of fireworks but if you needed help with something about a firework I mean asking questions that kind of sucked there was no one to help me

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2086 27th St, Caledonia, WI 53108, United States
  • Site:https://fireworks.com/locations/phantom-racine
  • Phone:+1 262-835-4640
Categories
  • Fireworks store
  • Boutique
  • Novelty store
  • Variety store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:9am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations