Stopped for a late lunch/dinner, with limited seating told it would be about a 10 minute wait, no problem. we waited,received a text our table is ready. Sat at our table looked over the menu then continued to sit for 25 minutes without any service, during this time two different servers waited on every table around us including a couple that were just seated. I know these times are tough on everyone but we try our best to help business but Im not feeling sorry when they treat customers this way. We enjoy the views during the summer but will dont think Ill hurry to go back anytime soon.

A must stop while boating on the water. Very easy for my captain to pull in & the service is wonderful. Although with the Coronavirus going on and the menu limited I still found some good food choices. Besides food, there are a lot of entertainment & my out of town guests loved walking up in the air on the catwalks & riding screaming as they came down the silo ziplines. 100% recommend for the family or just out with friends.

Good food, good beer. Live music Saturday evening, lots of space, socially distance!

Always a pleasure. Had pizza and fish fry. Wife said fish fry was great. Pizza (cheese/pep/bacon) was very good. Never disappointed. Server always came back asking if we needed anything. Thanks.

A preferred scene for delicious American food. I love it here. Service is typically great. They have so many great reviews for a reason.

Rode bicycle to Niagara Falls from Erie, PA. On the way home I wanted a burger and a beer. I ordered the jam burger and the Froot Loops Sour. The burger and beer were fantastic.The waitress was prompt, attentive, and knowledgeable of the menu to make recommendations.The facility itself was adequately spaced for safe social distancing. Patrons were required to wear masks if they moved about the facility. Staff was diligent on cleaning surfaces and ensuring the safety of everyone visiting the restaurant.I was greatly impressed.

This place is great, cant wait to come back and enjoy everything they have to offer. They got rock climbing, zip lining, a sky bridge and the rope course. They also have for the less adventurous padel bikes and kayaking. Then the fire pits to relax by in the evenings.

Doing good under COVID guidance but obviously better at beer than food. Waitress was awesome and knew the menu. I would have liked more choices for apps and meals. I would go back, but I would only do so as a last choice.

Stopped by the other day and it was pretty slow, a few tables at most. Service from the bartender was awesome. Now to the food I ordered the mahi mahi tacos and picked the chips as the side. The fish was horrible very dry felt like it was microwaved the chips were not fresh to any means. They tastes like they were cooked the day before absolutely disgusting. No fresh tasting food there last time ill order food from them.

Came here for the Easter Brunch buffet. They need to be more organized! There were reservations as early as 10 am but they did not start letting people in until 10:45 am, so a lot of people were just standing there waiting to get let in, even though its a buffet where the people just serve themselves. The venue is huge and the food is good. The bathrooms are clean. Their dessert station could use some improvement.

Visited 10/28 for paint night. Training needs to be done on federal ADA law and service dogs. I was told that I needed to show identification for my service dog. Whichever lady was hassling me said it was policy and also the law that I have to show identification. This is FALSE and it is AGAINST the law to ask for identification of a service dog by FEDERAL & STATE LAW. Please do some research and train yourselves & your employees on ADA law & service dogs. The woman was very rude and seemed to know so much from the articles she has read. She wouldnt even listen to my friend who is a disability attorney that happened to be with me during this episode. Apparently the higher ups told your hostess that this is a policy that she must enforce. This issue needs to be addressed immediately. As a service dog handler I know my rights with ADA law and it is imperative that a business would honor those rights. Those with identification are the ones who purchased their dog an ID off the internet for $50 and are FAKE service dogs. By law service dogs do not require identification or even a vest labeling them as a service dog. Right from the NYS website a public accomodation provider may not demand proof that the animal is certified. I hope a new policy will come from this because this was extremely upsetting and ruined both mine and my friends night out.

Good food. The fish tacos were interesting, not my favorite but not bad. Their top notch is definitely the poutine! Absolutely delicious. And great views outside to enjoy while eating.

Great spot for american food. dropped in on mon i think. the bill was average for the menu.

There was 5 of us. Got a table inside. Everything was clean, covid safe. Our waiter was Frank. He was the best! Food and drinks were great! Cant wait to go back.

Great atmosphere, open during when a lot of other places are closed for the covid stuff. Wings are great, pizza is decent.

Good fish fry. The waiter was very nice.

Great food. Prompt service. Lots to do at this location

Excellent food, fun atmosphere, and variety of things to see and do.

Not impressed. Great work on the steel art and outdoor seating area but the menu is less than a ballpark. Fish tacos seemed to be the safe bet but.. With 3 stouts listed but empty - good alternative though. Overall good experience to be out with friends in this open history park on the river. Friendly staff stuck behind the counter. Spend some $$ to bring the waiting staff back. Lets go Buffalo!

Had a family reunion lunch on 8/8. Very disappointed. I had a Caeser w chicken. It was dry and cold. Wife had Angus Burger. Medium. She has seen pucks that were fresher. Fries given to another instead of tater tots. Other burgers burnt. Just about everyone had a complaint. Very slow service a problem. No excuses would justify.

Excellent food and great atmosphere

I was more than pleasantly surprised with the food. It was really good! There was a snafu with who was serving our table, took a while and a couple requests before we got a server. But once we did, he was fantastic. As was the food. The crust for the pizza is absolutely delicious. I had the sausage platter; like butter! The potato pancakes and sauerkraut that came with...were devine as well! The fish fry at our table was thick, meaty and not at all greasy. Also at our table we had a burger and one of the dinner salads. Everyone was pleased! Well done!

After 2 tries at making a burger media rare, with no bun, I gave up and left without eating. There are a lot of places to get great food in downtown Buffalo, Riverworks isnt one of them.

Beautiful! Bigger than expected.

Visited Riverworks yesterday evening and had a decent wait time so we ordered drinks and they were disgusting; appetizers were cold as now you have to eat and drink! A table became available and we never seen a waiter again; even after requesting one! I understand covid19 and rules but hire adequate knowledgeable staff! We politely left!

Bought tickets for a show that was supposed to happen months ago. It didn’t because of COVID-19. That I understand. I received an email stating I would get refunded in the beginning of May and it could take up to a month to process with what is going on. That time came and gone. I called the company that processes the tickets several times and just say we don’t know. I tried contacting Buffalo River works as it was their show. They don’t care to answer. Here we are in a situation where money is tight and they have a couple hundred dollar of mine and who knows who else.

I love buffalo riverworks. The food is awesome, they are social distancing partys correctly. Great drinks and are cheap.

This place is magical. Repurposed the old grain elevators and turned it into an amazing spot. There are bars, a stage for concert, ice rink, a roller derby rink, rock climbing, ziplining restaurants, art, an arcade. you can drive and pull up in front or pull your boat up in the river. Wow!

Proud of what is happening here .. enjoyed a delicious dinner with fantastic service and a great view of the water!

Nice veiw outside and good food, not as big of a selection for drinks if you are a kid. Dont recommend the bacon Jam burger for kids. If you eat out side, you can see a bunch of nice boats. I would recommend this place.

Its fun n they upgraded the River Works they serve food n drinks.

Love going to Riverworks such a great place to hang by the water.

Such a relaxing place to come. So many activities year round. Very relaxing to sit and have a drink or eat

The venue is huge and clean (before everyone irresponsibly throws their spent drink containers all over the ground). The sound was great and the staff was nice and helpful. I miss the waiting room but this venue fills that hole in my heart

Experienced the new escape room. Tons of fun. Communication is everything. They did a great with their set up. Will be returning soon to try the other room.

Nothing beats a river view while eating and enjoying a beer on a summer afternoon. Nothing.

Great lunch, team building event, special thank you to Terry our waiter, for excellent service and wonderful happy smile!!!

Awesome Place for events. Attended the 97 Rock 80s event.... FANTASTIC! Had a great time. Bathrooms kept clean.. NACHOS SUCK THOUGH JS

The pot roast sandwich is amazing! Had an awesome server! I love this place!

Drinks are alright nothing great. Food on the other hand, just awful. Wings undercooked, burgers overdone, menu bland and boring. Do yourself a favor and choose another one of the great breweries in downtown Buffalo to eat and drink.

Great views and good food!

Such a great place for friends and family!! Tons of fun stuff to do, eat, and drink! Incredible way to reinvent an old space!

Not a ton of drink or food options extremely noisy lunch with construction and aweful smell. Nice place with good food. Baby seat had broken clips.

A very fun place with lots of activities for everyone. From watersports, rock climbing, and ziplining, to indoor arcades and restaurants serving a variety of cuisines. Definitely a place to bring the family, or just you and your buddies to hang out. You could easily make a day out of it as there are lots of other activities to explore.

It was a beautiful day to have a meal at Riverworks. Our food was served quickly and the waitress was very nice.

Very nice restaurant on the river, live bands, and great food.

Buffalo RiverWorks has always been one of my favorite summertime spots. The beer garden is very unique and embraces Buffalos past. Some of the grain silos were converted into a brewery which is the only one of its kind in the world! New this year is a zip line course from silo to silo.

Great food! ️

One of Buffalos best outdoor settings. Good food and great views.

Awesome place with great beer and tons of fun activities. But this is how they handle their cans and bottles. Pretty unacceptable for a place right right on the river promoting being active in the outdoors. You can’t have some recycling bins!? Or have their employees trained to recycle correctly!?

We had a group of 4 for my friends birthday with a reservation for 5pm last night (6/28) We were seated right away but we waited almost 30mins for a server to even acknowledge us! And I have to add where we were seated (out on the patio)...there was this awful smell that picked up every time the wind picked up...like we were sitting next to a porta-John. While we were waiting for a server I decided to go to the bar to get a round of drinks...I wish I would’ve caught her name. She was miserable and had an attitude. Definitely not a good first impression. We finally got a server when another waitress realized Boone had come over to our table yet...Our order wasn’t hard...3 burgers and a chicken sandwich. My friend ordered the chicken sandwich as he took her order FIRST. The only food that came out was the 3 burgers because he “forgot” to put it in!!?? I was watching him and he only had maybe 3 other tables besides us...how could you forget? Then as he was flipping through his pad of paper with the orders on it...he never wrote it down! It was the FIRST order he took. He rang it in and my friend got her food after everyone else was already done eating. We ordered a couple rounds of drinks in which each round came in different cups. Not from us asking...it’s just how he brought them. We ordered chicken wings which came out hot and crispy and were good. I won’t put the servers name on here but if Riverworks wants to contact me...I’d be happy to tell them his name. It was my first time there and I definitely was NOT impressed.

As always great day, food and waite staff. Cheers to Liam

What a great place for lunch, dinner, or just having some fun while enjoying a drink. Theres a ropes course, a small climbing wall, a couple rinks for hockey, and they have roller derby bouts. I still havent tried curling but Im sure its a blast. I also had one of the best tacos in my life here which is a rare find in Buffalo.

Wow! Riverworks is an awesome oddity located in, what looks like a post-war wasteland. At first glance the property looks like so many other forgotten, long ago shuttered, industrial parks. Many kudos to the creators of Riverworks for taking a blighted property and transforming it into a Paradise for young and old.If you enjoy sporting events, live music, great food, ziplining, rock climbing, or just relaxing by the river...Riverworks will not disappoint!

Great bars great atmosphere as a local its amazing and nostalgic A must see by locals and visitors alike

Right now most the attractions at the site are non-functional. Was a little annoyed that under 21 were allowed to sit at the bar. Ordered a rare hamburger and got a medium well.

For a mostly empty Wednesday night service was poor and slow. Will give it another shot but disappointed today.

Came here on Easter Sunday. We broke in the new waitress Carly and shared some laughs with her. She was fantastic. We enjoyed the grilled chicken southwest salad $11.25 and the roasted veggie burrito $12, both were delicious! The bar is surrounded by glass pull up doors so everything can open up to the water on nice days.Will go back next time we’re in the area.

Great river seats. Lots of beer and live music. Gigantic place so probably holds alot of events.

Great place to relax and have a few cocktails

Hockey tournament done for my son here. Awesome venue as we are from Florida. Only complaint is the size of the locker rooms. Ample parking and nice restaurant inside.

Awsome had great fun with friends

There for chalk festival and had some great food to go with it. Kids and I also did the rope course which was pretty cool as well. Beer was also good with several draft and large can options.

Food over cooked, limited beer available. Waiter was nice but slow.

Good food, friendly staff, wonderful venue.

Great place to hang out n have a cocktail

Wonderful experience fast friendly service great food and exquisite view while enjoying a cool breeze.

Outstanding Live music

Didnt actually eat here, but did the ropes course. It was a ton of fun, and just the right mix of challenging and enjoyable.

Outstanding! View is beautiful and food is good

I have been here a few times to see roller derby bouts (go Lake Effect Furies!), but this was my first time to eat there. I had the pot roast melt. It had pot roast with mash potatoes and cheddar horseradish on sourdough bread. It was like taking a Sunday pot roast and putting it on bread. I love mixing my roast with mash potatoes so this was perfect

Excellent food,slow service

Very cool place! Love all the events and the view! Lots to see do, great selection of beer and wine, zip lining kayaking. This is the place to be summer and winter

A gr8 sports complex with a nice view but a limited food choices.

Very nice place

Great venue, good food and good beer choices

Server was new inexperienced. Food good.

Great food, Great service, right by the water!

Came here for a work event 1/24/2020.. Bartender (Older female on the 2nd floor) gave me a LIP STAINED glass ..then she tried to act like she didn’t know..she was well AWARE of what she did..my husband asked for a Long Island Ice tea, she gave him a ICE TEA, then says it’s on the house. Of course it’s on the house she didn’t do anything.. she should’ve stayed home that night, gave the place a bad look..Hopefully my job doesn’t pick this place next year.

Great as usual and superb safety routines in place

Cool venue, and theyve done great things with the space, but it is poorly managed. They have double-booked the space many times, the waitstaff is extremely hit-or-miss, the food quality is ridiculously inconsistent, and the parking situation is ridiculous (I understand that they only own the one parking lot, but they really need to purchase the other lots next to it so that people wont have to pay to park in a muddy mess and walk a quarter mile through mud and slush).Management is really not helpful - they dont listen to their patrons, and dont take constructive criticism very well. If you want to run a successful business, you need to listen to the people who didnt enjoy their time there - its the best way to make positive changes.The food is mediocre. The pizza is made there, with the dough stretched on premises, and that is easily the best item on the menu. The tots are extremely popular (but those are hard to mess up). The rest of the dishes usually are underwhelming - flavorless, and frequently cold.Im interested to see what they do with the brewery and the outdoor beer garden this summer - hopefully that will bring some improvements.TL:DR - cool venue, great sports, iffy-service and food (get the pizza).

Great Venue. Saw ETID there twice

Amazing!!! We had the best time.

Outstanding adventure. Professional staff. Rope course is very exciting. Bar and restaurant have a great ambience and attractive menu. Great to see Buffalo at its finest!

Amazing People and Food was Gooooood

What a blast this place is. Zip lines, kayaks, video games, hockey, roller derby or just great spots and views for a relaxing moment instead of activities. I was surprised to say the least, and enjoyed my time there.

The Berry salad is excellent!

We sat on baloney where we can see boats and other floating bars. It was pretty cool!! Plus I could smell General Mills factorys cereal too!! Many varies of scents at once which it was interesting!!!They have some games and roller skates which are awesome to keep kids busy.

Two outdoor rinks that are fully covered, great food at The Ward with a large open area that works well for busy events like hockey tournaments! Great experience!

RiverWorks in Buffalo for sports, food, music, and entertainment. They have curling, hockey, roller derby, ice skating, concerts, restaurant, boxing, etc.

The buffet was pretty impressive and had a lot of selections. They had half dedicated to breakfast-type foods and the other to lunch ones. Everything was hot and tasty. My favorites were the smoked salmon and carved prime rib. The bartender was very attentive and we enjoyed our time.

So much to do, how could you ever be bored. From kayaking to zip lining and local concerts and sporting events. Fantastic way to breathe new life into an old derelict structure. There is still so much room for this place to grow too. The only thing I would like to see here is a more extensive beer selection and a variety of eateries.

Visiting 4m out of state. Nice sight,Friendly people and decent prices along the waterfront...well, Expensive but its apart of NYC so that was to be expected. My family honestly only went to grab the pizza however we ended up doing a few things to catch a breeze.

Tiki Tour is a great time!

This is the worst concert venue I have ever been to. They literally dragged me out of the concert because I drank two glasses of wine. I was dragged by 5 people and kicked out of the venue for ABSOLUTELY NOTHING! Even the staff people and the EMTs said this was a joke. Still, the head security guy, who had some kind of God complex, kicked us out anyway, for NO reason whatsoever. It was the biggest waste of time and money I have ever spent!

Good beer.

As an event venue I am not impressed. The security staff was rude. There was a barrier up and I assumed I was able to stand anywhere prior to that and the woman told me that she informed my boyfriend that we couldnt stand anywhere around that barrier. If thats true, why not slide the barrier over to where its actually effective? I would not recommend. As a food and drink venue, non-event, I would give a 3/5.

My girlfriend and I did the rope course (both upper and lower) and ziplining. We both had a wonderful time! Nick and Collin (I believe those were their names) were extremely nice and helpful with the ziplining. Sam was great at the ropes course. I highly recommend doing both, neither are difficult or time consuming. I have done the ropes course at Holiday Valley and these were easier but still a challenge.

Just a fun place to be! One of the best hangout spots in Buffalo!

We werent there for any special events, but hanging at the bar was a fun time. Great looking space; lots of fun could be had here!