This theater has it all when u walk in it is huge lots of choices to watch great seats we are talking leather recliners for any movie you watch u can pick where u want to set when u buy ur tickets realy nice plus if u need a refill its right outside the door of witch ever movie u choose I loved it huge wall to wall screens the place is brand new so realy nice experience for all ages

This was my first time going! The entrance is well maintained. Walking in, everything was clean and also very easy to navigate with large signs. The staff was friendly. It was nice getting to pick our own seats and pay at the kiosk. Theater 12 was super clean. The seats are out of this world amazing! Reclining with plenty of leg and arm room! Easily numbered for precise location. The sound was perfect, even feeling it in the seat! The restrooms were extremely well taken care of. I will definitely go back time and time again!

They are taking precautions for covid there were only three people in the movie that I watched. Very comfortable reclining chairs

Viewing areas themselves are large and theres plenty of room to recline your chairs and still allow people to walk past. Tickets and food are high though. Theater has the added benefit of being in a large shopping center so you could easily spend the entire day there- shop, eat, walk the trail at Bass Pro, and take in a movie at the end of the day.

Theatre was very clean and the recliners sooo comfortable. Clarity of the screen and sound was excellent. Nice little arcade to keep the little ones entertained if you have time to kill before the movie. Prices are a little steep for me, however I would rather pay the higher price for a place that is well kept, then go to run down dive where you stick to the floor and not know what your sitting in lol. Would definitely go to this theater again and would recommend it to everyone!

Love the prepaid seating and recliners.

Great seating and good customer service

This movie theater is great, the concession stand going into some theaters is bad. Other wises it is great.

The chairs in this theater recline and are leather and comfortable!They have the best popcorn with better.Staff are friendly & helpful.The drinks are a little over priced.I still give it 5 stars; its that good!

Prices was fair. the place was incredibly clean. the staff was friendly. the reclining chairs made it extremely comfortable. will definitely go back there.

An absolutely amazing theater. Have watched several movies here, and each time I have never been disappointed. I would also advise that any time you can, watch the movies on one of their MXC screens. You will be amazed at the video and sound quality, as well as the electric reclining leather seating.

Great theater! Great seats that recline and are large enough not to make you feel weird about sitting next to a stranger. Tuesday nights are half price. Unfortunately they did do away with free popcorn Sundays...bummer on that.

Has super comfy recliners! Assigned seating so you can buy tickets in advance and get good seats. Good variety of snacks and has the Coke-Cola freestyle machines which makes the best lemonade!

1. Theater is always clean2. Seats are comfortable HOWEVER, I cannot justify paying $12.00 a ticket just to sit in a reclining seat.3. Concessions are good but WAY overpriced4. Never had any trouble with the staff until one Sunday night (very recently) the young girl who was taking money for concessions was very rude and acted like we were interrupting her while she was tidying up.

Treated poorly by employees. Will not return. Overpriced and nobody wants to pick seats before going inside.

I did not go to theater just in parking lot.No comment.

Wonderful. Clean and its like being at home its so comfortable

Great theater, clean, and good food. Wish they served meals at your chair like some of the newer theaters but wouldn’t mark them down for not doing it. It’s a great place to watch movies!

Nice clean theatre! Seats are awesome, I mean who doesn’t like recliner style seats? Concessions are expensive but what theater isn’t? All in all the best theater around the tri-cities area!!! BTW bathrooms are also clean.

Nice theater. Only thing that could be improved on is the cleanliness of the restroom. Smelled like urine.

Love the reclining seats. Very comfy. Flimsy cups and paper sacks for popcorn instead of buckets, but other than that a great place.

I love this place. The popcorn has never been stale. The seats are amazing and the sound is fantastic. We would gladly drive the extra distance to this theater for the comfort than the one close to us.

Not a bad place, a girl I dated when I went here last tried to make a scene because she sees everything as a opportunity to try to sue a place or sue a person but she had her daughter fall to try to get money out of the owners but this is probably the best and safest theater in the area.

It is the only cinema in Kingsport, however, it is still a good place to catch a flick. Plenty of space, and a wide variety of show times makes it just so.

Comfy seats and great quality but smack bar pretty expensive

Reserved seating online that is easy to use. Reclining stadium seats.

We loved the whole place . First time ever beening there he took me there for Valentines day

Great customer service. Clean

Been here several times. Always clean, nno sticky floors, and reclining chairs always work properly. Not a lot of staff, but we use the kiosk for pre purchases.

I do love this movie theater, but its not without issue. Reserve seats are great but without an usher people often take your seats and then you have to get in an argument to get your correct seats. That being said the sound and picture quality are top of the line and the seats are so comfy. Its the only place I watch movies in the Tri-Cities.

Lazy boy type chairs.

I really enjoyed watching Avengers Endgame here. I was able to reserve my tickets online. The seats recline so you have plenty of space to yourself. The facility was very clean. Someone was waiting inside the room to help people find their seat if needed. I drove two hours to watch this movie in an environment like this. Also as a 64 person theres plenty of space.

Decent theater, waaaay overpriced for sqeaky seats .. Not worth twice the price compared to Tinseltown or Tri Cities Cinema

Very nice place! Lots of room and even has a small arcade in the lobby! Very comfortable leather seats with electric recline option! Try the MXC theater its awesome!

Comfortable seating. Staff is friendly and courteous. Personally I am of the opinion that the concessions could cost less, but maybe thats just me.

Im upping my review from four to five stars because of Mark, a really awesome manager at this location! Wed purchased advance tickets and then my daughter came down with the flu very suddenly. He was an absolute gem, helping me get the showtime rescheduled with no fuss.

This theater is awesome. The seats are so much more comfortable than the ones in other local theaters. There are way more snack options too. Plus we like how you reserve seats then we can enjoy other shops and restaurants at the Pinnacle and not worry about missing the movie.

Comfortable seats, plenty of room, and large screens make this my favorite theater.

Best place in the Tri Cities to see a movie. Sound is great, reclining theatre seats even better. No bad seats due to tiered seating. They are a bit pricey though. It costs more to go to a movie now than it does to go out for a nice dinner practically.

BEST THEATER EVER!!!! We love going to the Pinnacle because it is such a luxurious experience in the Tri-Cities area. You feel like youre going to a major movie premiere every time! It is very pristine, and the staff is always so professional and friendly!

Easily the nicest theater around! Huge, reclining seats, a near buffet of snack options, and just an impressive building with a nice atmosphere.

Fun with family @ the movies!

The facilities are nice, but its really annoying to have to reserve seats. Makes a fun, spur of the moment decision to see a movie unlikely since theres no guarantee youll get to sit together if youre in a group.

Went to see Godzilla King Of The Monsters on opening night. Staff are very friendly. The seats are really easy to relax in. The sound system has outstanding bass and surround sound. Overall, I am extremely satisfied with my visit!

Very clean, and friendly staff. The theater itself is really spacious, dont have to worry about rubbing up on someone if you have to walk out the aisle. Seats were verrrrrry comfortable the fact that they recline is awesome, only downside is the cost of concessions. Pretty costly. But all well worth it.

Movies have gotten too expensive to frequently see at places like this, but when or if you do, it is a great experience. I highly recommend ensuring you see your movie in an mxc theater. 1-$2 more but worth it!

Plenty of seating room, even in the smaller theaters. Popcorn is great, but the drink machines are a disappointment. Flavors just arent the same and often too much flavoring gets put into the beverage, even if I only do 1/4 of the cup with the flavored soda. Ultimately, this is the theater I go to when treating myself out for a special movie occasion.

This is by far the best RECLINING, comfortable and feels like home movie theater chairs! Plenty of arm room, cup holders and convenient place in your recliner for your popcorn. Highly recommended place to take your sweetheart or your family !

Super clean, nice, upscale theater! Friendly staff, super clean bathrooms, delicious popcorn, and the best drink machines ever! Comfortable seating, spacious isles, and great picture! Watched Halloween 2018 and Bohemian Rhapsody here, and both were perfect, crystal clear! Great sound as well! Gave us cold chills! Love the buy online option, and just the convenients of that process! Saves lots of time and interaction! Definitely my new favorite theater! Worth the drive from NC!!!

Most comfortable seating ever. Great theater.

Be liking those recliners with the ability to kick back and enjoy a movie

Its EXPENSIVE, just for yourself expect to pay 25 to 30 dollars. The seats are nice and are recliners. Im just as happy going to Tinseltown at ext 7.

As far as theaters around this area go, this one is the best Ive seen. A little expensive, but you can always go matinee. I remember when tinseltown was $10+ too, and that was 5-10 years ago, so you cant blame them for getting their money back for the building.

The cool aspect of this theatre is you can pick your seats. The snack bar is awesome but expensive. I would suggest eating before going to a movie. The seats recline and there is plenty of room in the aisle so no one has to move awkwardly to make walking space. Each time I have been here, it is always clean. You definitely get your moneys worth.

Wonderful seats and nice large theater screens. I wished Kingsport had something comparable.

Great atmosphere. We were in the mxc theatre and the seats reclined back far enough to sit comfortably. Very wide aisles for ppl to get by. Clean and well maintained.

Great place to enjoy movies with the most comfortable reclining chairs. If going to see a popular movie must online the tickets/seats before in order get get decent seats and view. Never set in the front rows section.

Always such friendly staff and definitely worth the drive from any where! The comfortable seats are well worth it alone and the prices are reasonable for food and beverages. The owners are super nice as well and the atmosphere is definitely well done. Im so glad the Tri-Cities has such a great place to go for entertainment.

I highly recommend this theater! If you can watch a movie that is on the mega screen. One of a kind experience! Its was worth every penny. Will definitely be going back again and again. Staff was very helpful showing me to my seat. Would definitely give this place a 10 star if I could.

Very clean and modern look. Love the reclining seats!

The seats are very comfortable if you are willing to pay an additional $2+ per ticket if luxury is what you want in your movie experience. Im fine paying less during matnee at Tinsel town.

What a great theater! The seats are widely spaced and power recliner with a foot rest. The concessions is great as well, standard movie fare, but you get to dispense your own drink in dozens of flavor configurations and add your own extra butter if desired. The sound and video are top notch. This is by far the best theater Ive been to.

I got to watch Mission Impossible Fallout. The experience was excellent. The theater was very clean and the reclining seats very comfortable. The only real issue was I was too comfortable and almost fell asleep. I need a couple of these chairs at home. The staff was friendly and quick to help with any issue. Overall well worth it.

This is a very nice place to watch your favorite new movie. They have 12 different theatres to watch and the sound is awesome in all. We have been several times and have not had a bad experience. They will do private parties for your group as well. The facilities are kept clean. The only drawback I have is the costs. Tickets, popcorn and a drink will set you back $70.

Large comfortable recliners and clean environment.

Best movie theater in the area for sure! The Seats are amazing. The theater rooms are huge so you dont feel over crowded. My go to theater.

Awesome movie theater! Friendly staff! Incredibly comfortable seats!!

Always enjoy visiting this theater. Even the smaller theaters are nicer than most anywhere else

Drove 25 miles and arrived at theatre after having checked the automated schedule and bought two tickets and $26 dollars worth of popcorn. Proceeded to the ticket taker who announced Your movie starts in 2 1/2 hours. Manager refunded our money but did not offer anything for our inconvenience. The whole experience just reminded why I usually stay home and watch Netflix. I wont be back.

Best theater Ive ever been in. Reclining cushioned chairs, and the ability to pick your seating makes this an awesome theatre. Then add in the fact you have access to a liquid butter dispenser for your popcorn and you quill be in heaven!

As with most theater, concession is very expensive. But I just love the recliner seats! I do suggest you bring a blanket, its always very cool.

Way too comfortable seating!

Love going here! Always clean and comfortable.

Great place with reclined seating great sound large screens and plenty of shopping near by also

Awesome! Have seen so many movies here. Good selection of snacks. Bathrooms are close to the theaters.

Love to make it a point to go to the movies on Tuesdays where its only about $6

When it comes to value, other theaters cant compete. Going to a different theatre to see a movie just isnt the same. I actually enjoy the experience rather than feel like Im getting ripped off.

Very nice lobby. Plenty of comfortable seats to relax in. Matinee is only $9 not bad. Seats in the theatre area very relaxing, electronic adjustable, plenty of room. Staff was pleasant. You can choose your seats when buying your tickets so no worries about no seats available. Worth the trip.

A nice environment, comfortable theater and helpful staff.

I drive 30+ miles to see a movie here instead of in Kingsport. Very comfortable seats, I love the reserve your seat online feature, no more rushing to get the good seats, I also love how this location will show older movies every month. All the staff I have come in contact with are very friendly and are able to answer any question.My only suggestion would be to update the arcade to feature tournaments through Xbox One and Playstation 4. Stand up arcade games are outdated and with a little investment, this could become a place where gamers could gather to play online with others.

Comfortable seats, good location, excellent customer service, and good parking.

Experience is amazing, but you pay for it.

We (our family) enjoyed watching “ The Grinch”. My daughter April works for HMG Sapling Grove .Beautiful theatre.. love the reclining seats. Very clean and friendly staff. Nice experience. Pricing for snacks should be cheaper.

Only movie theater I will go to. The recliner seats have me spoiled!

Service is amazing there 10/10 would definitely go back

Love the recling chairs and large theaters

We had a great time. We had 11 people in our group and had no problem reserving the seats we needed. The reclining chairs are the way to go! The throwback movie nights look very cool too!

Always a great visit, super comfy. Just need a couple more drink machines especially when busy!

Its the nicest theater in the area. Their reclining seats are wonderful as are the usually very clean theaters. Of course for all these extras they charge some of the highest prices in the area.

Favorite theater ever! Prices arent bad considering what you get here. Seats are amazing and so much room. Dont feel cramped and feel like you are home watching a movie. Awesome experience.

Big city movie house! Huge entry, clean, easy access for wheel chairs, descent food selection, and seating! Go!

No good hot dogs.

Not a bad place to see a flick. Floors arent sticky and seat reclines. The refreshment areas could use some deep cleaning.

Being able to select seating when getting tickets and comfortable seats were both a plus.

The seats recline and were very comfortable. The only thing I didnt like was their website. It doesnt have a mobile friendly version and was a pain to use.

Viewed End Game in the MX whatever theatre with the reclining seats. Great screen size and awesome Dolby sound not to mention the comfy seats and clear sight lines. Worth the extra $1.50 on Tuesday night when they have the $6.50 seat deal.

I think its way over priced

LOVE their chairs and sound system!!

Are first time here and it was awesome. Friendly staff and huge theatre and awesome reclined chairs

Great theater.. plenty of leg room so you dont feel cramped. The reclining chairs dont hurt my feelings either!