Amazing hotel, friendly and accommodating staff! The pool was our favorite part of our stay. It was empty every time we went, so serene. The only down side was the lack of concierge, but everything else was perfect. Thank you!

Always a great place to relax and made to feel like royalty. It isnt a place for one on a limited budget though, as the room rates and great food are on the high end of other 5 star Boston establishments.

The Four Seasons Hotel offers tremendous housekeeping and room service along with their own laundry system!! Not only is the location outstanding but the views out to the commons are magnificent. Everyone is so nice and welcoming! It is a warm and cozy place to stay.

We took our daughter to school and stayed at the Four Seasons just over two weeks ago. As always, the staff was incredible and the rooms were perfect. Although the room service menu was somewhat limited, the offering was still great and the food delicious. Given our current environment, the team at Boston Four Seasons are crushing it.

My stay at Four Seasons Boston was wonderful. They welcomed me BACK upon exiting my taxi to check in. What a fantastic touch. This type of recognition and personal service is why I chose to stay here when traveling into Boston.... The location is ideal, the staff is always so attentive, and the options at the hotel are best in class. The gym is clean and the equipment is top of the line.There is a to go area in the lobby so you can grab a quick coffee and snack on your way out the door. Nothing is missing here.I love the historic details that are added to the hotel decor. For example, the hallway leading up to the media room in my presidential suite included artwork and pictures that related historically to the hotel.The Bristol Bar and Restaurant is a wonderful place for a quick drink or a relaxing meal. The drink selection is superb and the food is fresh and delicious.

Great hotel. We enjoyed our stay! Gym has good equipment and a StretchMate flexibility system. Cooking class with the banquets team was lots of fun, super-clean kitchen. Note: room’s toilet did not have a separate space within the bathroom.

The entire Four Seasons Hotels line never fails me and always exceeds me expectations. I am loyal to their great service and would definitely recommend staying here if possible.

During our Covid stay, the temperature monitor was always unmanned and we had to wait for someone to come. The One and only restaurant was Not open inside. For the price not worth it. The experience of staying at a Four Seasons here is highly decreased.

Four seasons has always been one of my top choices for hotels to stay when traveling for work or pleasure. I’ve stayed at this four seasons many times before and it is no exception to their gold standard m. The reason I am writing this review prior to my stay is because I’ve had the pleasure of speaking to Phoenix who help me booked my reservation for my upcoming stay and she was beyond amazing to work with.She was very informative of the companies COVID-19 policies and what they were doing on a daily basis and upon arrival for their guests which gave me a ton of confidence that I would be safe during my stay. She also remembered me from when I originally booked my reservation to conversations 48 hours before my stay. I cannot tell you how excited and at ease I am for this upcoming stay. I hope Phoenix’s boss takes note of this and praises her for her professionalism and for the empathy she shows towards guests.

[Stay was for September 6th - 8th 2019] The rooms were okay however nothing special. I guess I expected more from the Four Seasons brand. However the on site facitilies such as the pool was great. I loved the complimentary town car rides you can get (within 10 miles) in their Tesla. It was very convenient.

Staff were very friendly and very helpful. The food in the Bristol was fine but nothing exceptional but overall the Bristol was a very nice place to have a coffee during the day or have drinks in the evening. Great hotel in a very convenient location - right next to a subway stop - and with a very nice view of the park just across the street.

Originally from Boston, currently living in the Bay Area. I come back to Boston a few times a year to visit friends and family, and record music (I’m a musician). I decided to stay at the Four Seasons this time around and I’m so glad I did. Being from Boston, I know the property well, however I did not fully grasp the level of perfection and attention to detail until this past week. I caught a cold and needed to get better fast - they supplied me with endless lemons, water, tea, and bowls of chicken noodle soup (I recovered in a day). The concierge even sent out for cough drops!!!! Being met with “welcome back” every time I returned always added a personal touch and went a long way. The joy of coming in from the cold only to enjoy complimentary hot chocolate was never lost on me. If you work hard and want to chill for a few days - this is your spot. In a nutshell, if you’re looking for class, outstanding service, and a hotel with personality and charm then stay here.

The Four Seasons Hotel offers tremendous housekeeping and room service along with their own laundry system!! Not only is the location outstanding but the views out to the commons are magnificent. Everyone is so nice and welcoming! It is a warm and cozy place to stay.

I understand fancy hotel markups and all but if youre going to mark up a $14 bottle of Prosecco to $60 and add a room charge and a 20% service charge, at least pick a Prosecco that scored better than 3.6 on Vivino. Also _every day_ they messed up our breakfast order. For a small $21 omelette and a $14 pot of coffee you think it would be pretty easy, but no. Rooms are gorgeous though, as long as you dont get one that has bedrooms without windows - is that even legal?

Booked a suite to celebrate my wifes birthday. Amazing stay! From the moment we stepped out of our car and throughout our stay, we were welcomed by name. So much attention was given to our two kids during check-in that it was positively overwhelming - so wonderful to see the smiles and excitement on their faces. Our suite was perfection and there were so many personal touches the staff provided that made our stay a memorable one. Highly recommend the Sunday brunch, just be sure to make a reservation. Overall, blown away by the service and pampered by all of the amenities that makes the Four Seasons a class of their own. Will absolutely be back!

This hotel took advantage of a global emergency to lay off highly experienced workers without severance. Disgraceful way for any company to act. Will never be spending time here or recommending to visitors.

An absolutely fantastic stay at the Four Season while in Boston. From check in to check out, everyone was so professional and the hotel is absolutely beautiful. The pool and spa area was also nice. I didnt want to leave when it was time to go. I cant wait to get back to this hotel.

I usually take photos of EVERYWHERE I visit so I can add to any review I might write, but the Four Seasons made me feel so at home I was too relaxed to want to. My visit was for the companys holiday party. Walking in to hear a live band playing selections from the Charlie Brown Christmas album (Vince Guaraldi) was a thing all to itself, but there was so much more. The caricature artists, the ski lift photo booth, and petting zoo all gave me a smile. The food was prepared well, but not overly seasoned. I really enjoyed being there due to the overall ambience.

Very luxurious hotel!Loxitane products are provided in the bathroom!

Talk about a great hotel. This is 5-star like youve never seen. When Im in Boston, I only stay at the Four Seasons.

Such wonderful staff - all incredibly polite, and constantly asking what they can do to help. Requested something from the Concierge and it was at my door with in 5 minutes. Rooms was large, clean, and had 2 fresh water bottles everyday. Enjoyed my stay.

Extremely attentive and DOG FRIENDLY!! If you truly want to pamper yourself, a stay at the Four Seasons is it. Directly across the street from the Public Garden and the Commons, it is the best location for exploring all that Boston has to give.

I will never stay here now, knowing they got rid of all their senior staff so they wouldnt need to compensate during a pandemic.I find this atrocious! People that worked for this company for a long time let go for newer employees so they wouldnt need to compensate adequately!Greedy uncompassionate response to a pandemic we should all be fighting TOGETHER!I would find a place that treats their workers better!

I am giving it 3-stars as this particular location doesn’t live up to the Four Seasons repute.I stayed at the ExecutiveSuite & the room was such a disappointment. Feels stark & cold- doesn’t have the ambience associated with this hotel chain. To add insult to injury, no coffee machine, no tea bags etc i had to keep asking for mineral water daily despite their reassurance that they’ve taken note of my request.Having been a long time customer of Four Seasons, my next stop here will not be at this hotel, for sure.

What a great place to get dessert and a drink after dinner. The bar area was very comfy, service was nice, and the drinks and dessert were tasty. Be Prepared to spend some $$$$ but its a nice splurge once in a while.

The Four Seasons Hotel in Boston is a very fine luxury property, from the moment you check in to the moment you check out, you feel well looked after.I had the pleasure of staying for a conference and it was my best stay in Boston ever. I personally appreciated the well appointed and beautiful bedrooms, the outstanding staff and the 24/7 gym facilities.The hotel is located just across the street from Boston Common within easy access to historic down town or the shops along Bolyston Street.Public transport links are close by and even getting to the airport in rush hour can be accomplished quite quickly.Judging the food from the offerings at the conference, I must say, I rarely eat this well during a conference and thus was very pleased indeed with this stay. Double THumbs up, it doesnt get much nicer...

I cannot say enough good things about our stay at the Four Seasons in Boston. It was clean, amenities were great, the staff was friendly and very resourceful. A special thank you to the Hotel Manager, Christopher Werth and his staff as they made sure our stay was perfect. Not only were we upgraded from Executive Suite to Presidential Suite, we were even offered to refrigerate our left over food so we could enjoy our last day in the city worry free as we had already checked out of the hotel. We were offered cold water bottles for the road ahead when leaving the valet. The service was everything you would expect of a Four Seasons hotel. I would highly recommend this establishment to co-workers, friends and family.

Extremely clean and beautiful hotel.

I love absolutely everything about the four seasons. The Bristol lounge french fries are the best!

Absolutely perfect. Not a detail is over looked, and the staff is so polite and accommodating. We will for sure stay here the next time we’re up in Boston!

They have a spectacular view from Public Garden.You can find a wonderful structure, with beautiful frames, chandeliers, and it is so clean, looks like renewed.The employees are very respectful and gentleman’s.I have been there for some events and I can say that they have good options for this kind of service.As you can see, I like a lot this place. The neighborhood is incredible.

Based on service, amenities, bar, reataurant, bed, pillows, bath and overall comfort, the Four Seasons Boston is a fantastic luxury hotel. One of the best places Ive ever stayed overnight and a great place to visit for food or drinks any time.

A classy Hotel in the heart of everything Boston. First class restaurant and unique items that capture the essence of Boston.

Only had dinner here, so not based on accommodations. Food and staff were exceptional. Beautiful meal after my engagement.

Great hotel very friendly they also have donuts and hot chocolate for the kids and a nice bar with holiday drinks. Rooms are super nice.

Best Hotel in Boston! I started here when my son was college shopping and then I tried a few others. Will not stay anywhere else EVER. From the minute we checked in, lovely room over looking the Botanical Gardens. To Brian in the Bristol Room, Our V handsome doorman Stephen and the most important Tarik (dont kill me for the mis spell) who drove us everywhere so carefully (in a Bentley) we had the BEST time. Room service, in room dining, house keeping---there is nothing that isnt top level here. And the concierge, very helpful. Location is perfect. I cant recommend it enough. Thank you for having us, taking care of us, feeding us and cleaning up after us. We love you all! xoxo

Im just a chauffeur. I cant afford to stay here. But, hey, its the Four Seasons in the best location in Boston. Are you expecting anything less than 5 stars?

Very nice hotel, Bristol bar is very nice but has quite a number of high end escort ladies at night. Otherwise great location and the usual FS service you would expect.

Enjoyed my long stay at this Boston property, right in front of the Boston commons. Excellent service (as per American standard), liked the interiors of the room. Dinner and breakfast at the downstairs restaurant (forgot the name) is good too. A bit pricey, which is understandable given the brand and location.

Very well appointed and central to many of Bostons attractions. A little disappointed in the service. We were promised a phone call when our second room was available, but never received it.

Everything was perfect. The staff was great. Hotel location was central and convenient.

Great spacious rooms, great location. The air conditioning in our room wasnt working and only after complaining more than once did they fix it. The pool is heated and so is the jacuzzi. Small and compact. The gym is open 24x7 and has TRX equipments.

Very classy upscale high-end love the place super nice excellent service and a blast to put on presentation app I also love this place because every time Im there it provides me with an opportunity to be a provider for my family thank you for having me

Hometown favorite. So many great memories at the Bristol Lounge! And you never know who you’ll run into;)

Excellent downtown location. Clean. Great staff.

Great service. Great location. Once rooms and facilities.

No particular reason, just dont.

I loved absolutely everything about my experience. The customer service was top-notch. Everything was beyond perfect.

Best burger ive had

Excellent accommodations and service at a premium price. Would gladly visit again

Love this hotel the staff there are amazing always looking forward to an event here.

Love this hotel. never fail. Always perfect. Staff friendly and smiley. Always sad to leave...

Having been to several FS hotels this one resembled a zoo. Busy, kids rolling around in the lobby. Outdated decor.

I’ve stayed in 5+ luxury hotels all over the world, this 4 seasons doesn’t compare. There is no bottled water when u arrive, no fruit, or welcome card. There was one bathrobe in closet, I couldn’t find the 2nd one, called housekeeping they said it was folded in bathroom under sink commode. He promised me it was there so while rummaging around the commode the entire piece of furniture fell on my legs, bruised, cuts, welts. I finally found bathrobe, it was folded the wrong way and looked just like the towels which were arranged in the same place. Why not hang both bathrobes in the closet. Housekeeping told me guests often can’t find the 2nd bathrobe. When I checked out the next day my focus was to let them know they had to fix the commode so no one else gets hurt (I was able to lift it and push it back in, it’s diy furniture). I couldn’t finish a sentence without being interrupted with excuses as to why this happened, what their bathrobe policy is, how great their furniture is, etc. Finally the manager came over, I explained to her....she wanted my info which she already had and for me to call them for an incident report. I already told them the problem, fix the commode! I left realizing she never offered anything to me so I went back and told her she should deduct our onetime room service charge. She did, too bad she (the manager) didn’t come up with that. Next night I stayed at the Boston Harbor Hotel and previously stayed at Mandarin Oriental, they r both far superior.

Bristol Bar & Lounge - absolutely fantastic bar menu! Burger with truffle fries, mac & cheese, hot chicken nuggets - wow, wow, wow! And reasonably priced, too!

Pool and location were great. The person checking us in forgot a few things with regards to our room and charges but it wasnt a big deal (just surprising because it is the Four Seasons).

Very good hotel , Staff very nice and helpful and good view

Excellent service, good location near the park and shopping district , new furniture and spacious rooms.

Stunningly beautiful lobby. Classy and courteous associates throughout

Great costumer experience, the food was good not great...

Great food, extremely helpful staff.

Brunch buffet is always delicious and impressive. Spent a few hours with a larger party enjoying the food and drinks to celebrate the coming new year - as we do nearly every year.The wait staff was very friendly and knowledgeable, and the service was fantastic.

Very nice Hotel for vacation or Business

Great Location. Room smelled a bit lets say unfresh and humid, like a wet carpet that didnt dry well. Brazilian steakhouse right in the lobby with killer happy hour offers, why stuff yourself pay $4 for the sliders, its plenty. Lolita Bay is 1 block away, very trendy lounge.

Dudes, its the Four Seasons! Say no more. Location was great. Service outstanding.

Comfortable and clean hotel across from Boston Commons. Food at Bristol was ok, not the best for an upscale hotel. Everyone was nice and helpful (I broke my ankle) except for the person we checked in with, very fake (nauseating actually). Be aware, in my people watching while there, 5star service is based on how much money you look like you have. Yes, this still happens.

I’ve stayed here many times and have always had a stellar experience

Been staying here for years. There is a new four seasons now near the pru. Which is nice and modern. But this one is a classic. The rooms are larger. And the park across the street gives it a great feel. This four seasons is still a great choice in boston

Beautiful hotel, exceptional customer service. The walls were thin so I could hear my neighbors pretty clearly which wasnt ideal. I would definitely stay here again

I just celebrated my birthday here. It was the best because the staff really work hardto make sure you are taken care of. I lost a glove and mentioned it to the front desk.It was delivered to my room 3 hours later. It was an amazing feat of service.

Staff went out of their way to make you feel at home...

Loved it. Undrestated but top notch. Probably the best most comfortable bed I have ever slept on. Love it.

Love it. I went for breakfast on my birthday.

Overall experience was top notch!!! Service was soo great I was tipping 10 dollars bills to everyone that worked there. Mike in the front desk was the man. I’ll be back!!!

Not a lot for the money. More like a status symbol thing. Nice but not special.

Great time attending Park West art show.3 amazing day of being pampered.

I called to see if they would be able to accommodate my sensory sensitive child and was disappointed that they don’t have the amenities I needed or the room specifications. I will say the man I spoke with was very kind and willing to work with me to make it the best they can, unfortunately I don’t think it will be enough.

Old fashioned, lost any form or vibe, great location , needs a cool restaurant and a roof terrace as view is spectacular.

But why does breakfast close at 10:30am?That is the only thing for me. Other than that this is a great place!Great amenities, service and space. Gym is good size with locker room, and pool.

The service was great! Highly recommended but if going to a conference at the convention center Westin is better since it’s connected to the convention center.

They have a beautiful indoor pool deck and gym on the 8th floor. The room service was excellent. The housekeeping service was excellent . My only complaint is that the Sunday brunch was way overpriced.

Very disappointed we ordered crab it was awful but they did take it off our bill but I expected better there

Beautiful, great service, perfect location!

Fabulous food and menu, service, and atmosphere, water view. Great choice!!

Friendly in accommodating staff...Loved!

A very respectful staff. Close to all of Boston

Very nice hotel. Pricey but its prime location.

Didnt have a full dinner. But are known for very good food

Beautiful location, lovely rooms, and a good option when staying in the Boston area

Attended my jobs alumni party. Everything was excellent,,,, food, venue, service, just name it.

I had a great stay here. Recommend

I attended a wonderful lunch event in the Governors Room. Although I expected a good meal, I was quite impressed with the food. Even the rolls were absolutely delicious, and were served in a charming little cast iron skillet. The salad with goat cheese was beautifully plated. The halibut was perfectly cooked, with a delightful fluffy texture and flavorful seasoning. The servers were all friendly, polished, and very efficient. Also, the womens rest rooms were the nicest I have ever been in. Certainty a very nice venue for an event.

Staff was lovely....best macaroons ever when we checked in. Very clean, lovely location.

Four seasons hotel in Boston is a Boston tradition. Four seasons is five star.. Must stay hotel in Boston!!!

Room service was relatively quick. Premium Tacos were small but absolutely mouth watering. If I remember correctly they were made with seared tuna. Room was clean, service was excellent, definitely high end Boston.

Very quiet and peaceful. Great location across gardens.

Very friendly staff. The pool/steamroom/sauna was awesome!

There was homeless people in the park smoking crack.

Very conveniently located by the commons in Downtown. Upscale in decor with fantastic service, living up to the brand. The staff was extremely professional and welcoming. Rooms were clean and serviced with high attention to detail, which made it a comfortable stay.

There is a reason this hotel is so highly rated. Wonderful accommodations!