An older hotel. Friendly staff. It is exactly a well kept facility and needs updating. For example the coating on the tub was peeling off. Quite disgusting.The pool and slides were enjoyed by the children in our group. The bar staff were friendly.The rooms definitely need updating and attention to workmanship.It was nice to see people with developmental challenges employed on the cleaning staff. Their supervisor was friendly and attentive.

We stayed here for one night on our way home to Alaska.Staff was friendly and accommodating.King room was clean and spacious with comfy bed and good shower.We ate dinner in the Nickels Lounge and the service was great along with the food.

The place was dirty and members of the hotel stole out of my room when I wasn’t there one of the worst places I’ve ever stayed

There were stains on the pillows and my daughter had a piece of gum stuck to the bottom of her foot from inside the pool.

Room was dirty. Door to open room was difficult to open, doors should not be difficult. Carpet was torn and frayed. There was garbage in all corners of the room. There was floaters and smears in toilet. The room was hot and muggy. The air conditioner was broken. Everything was sticky. If there was an option for -5 stars I would have selected that.

Positive: Spacious rooms, excellent food Negative: No

Older hotel thats been kept up pretty nice. The pool/water park looked fun, but we didnt get a chance to use it. No continental breakfast, so that was a bit of a bummer, but not the end of the world. Overall decent place, pleasant staff, no complaints.

Positive: Water park area was the highlight of the experience. Negative: Due for a remodel and courses on executing stellar customer service.

Hotel was dirty. Up and down halls, trash outside of doors. Blankets, sheets, towels etc lined hallways. Housekeeping was nowhere to be found. Front desk didn’t answer phone. Pool was so over crowded that is was dangerous to swim

It was spacious, it was quiet. I enjoyed the stay....

Newly remodeled rooms, Clean and quiet. Good pool for the kids. Excellent and friendly staff.

This property is very clean very friendly staff and very helpful

Beds were comfortable, hotel atmosphere was pretty cool, kids enjoyed the pool area, wasnt over the top great , but was definitely good for the money, would definitely stay again. If there was free breakfast couldve gotten one more star...... overall good place.

Very clean, nice pool and restaurant/ bar. Walking distance to the mall, shops and other restaurants

Pool area could have been a little warmer. Ov erall the kids had fun!

I wasn’t happy with my stay here at all. My family and I stayed two nights and our room didn’t get serviced not once. And what was even more gross was finding a pair of women’s bikini bottoms in the room closet. I have never stayed in a hotel and found anything like that before. When I went to check in, the woman in the lobby was not very friendly. She didn’t speak much and was very curt with me. I don’t think my family and myself will ever stay here again.

The room was nasty dirty. It took them 3 hours to fix the t.v. remote. Took 2 hours for a cot and when brought up they threw a pack n play down. I was like we needed a cot not a pack n play. They said go grab one by elevators. I looked and couldnt find any..called back they got attitude because I couldnt find a cot. Also, dog poop in hallway.. we were disappointed! Never again..

Hotel is clean. Walls are very thin, youll hear everything in the rooms next to you. Ac/heat units are dated, unable to keep a decent temp in the room.

Positive: The staff was helpful and courteous. Negative: The door to our room needed repair, hard to open and close. it looked like it had been pried open sometime earlier and not replaced/repaired. The bed comforters smelled like they hadnt been washed or replaced. Very bad smell to them.

Everyone was great and the stay was great but the beds were not very comfortable

Slides and pool were nice. The jacuzzi was dirty and gross. kids eating cheetos and eating stuff in the hot tub. There are nicer places to stay if you looking for water park The rooms are very nice and updated!

Very nice staff. Room was extremely clean.

My husband and I had our grooms supper and gift opening for our wedding at the Ramkota as well as our block of rooms reserved there. Their event manager Becky, went above and beyond to help accommodate us. The food was great! I underestimated the amount of guests at the supper and they quickly brought in another table with no issue. Becky made me wish we had done our reception there as well since she was so great to work with! I had to deal with a very condescending attitude from the fancy venue we did book our reception at :( Do yourself a favor and book your event there if you want above and beyond customer service!

Great place for gatherings, good pool area with water slides and separated kid area and hot tub too! Large ballroom areas for large family gatherings and smaller conference rooms as well! NOTE: While they state a Continental Breakfast is served in their Seasons Cafe...IT IS NOT FREE!! didnt realize this until i had a $40 Brkfst Tab needing to be paid for....which was from the very nice breakfast buffet that is offered!! ...but NOT FREE

The hotel is really nice but the lounge is not very good

All was great except for the lack of tables in the pool area. I know it isnt the hotels fault and they have regulations to follow. But, some people had 3 or 4 round tables put together and used all of them, leaving many guests with no place to sit or put their belongings. Maybe they could look at getting bigger or perhaps rectangle tables?

Avoid this hotel at all costs! Please read more accurate reviews on google or tripadvisor before risking your familys health and safety. The positive reviews on expedia are so wildly inaccurate and deceptive that I seriously question their authenticity. Anyone who was pleased with the cleanliness of this hotel must have unbelievably low standards. This is eithout a doubt the dirtiest hotel I have ever had the misfortune to visit. I literally had to bring in my own clorox wipes from the car to clean sticky goo from our counters and night stand. There was accumulated dust and dirt on the floor of the bathroom. Hallways throughout the hotel are dark, unvacuumed, and smelly. The back parking lot is littered with cigarette butts and needle caps. Screens on the windows are torn. The entire facility is filthy, dark, and dilapidated. Dont be taken in by the online photos of the pool which make it appear inviting. The water is full of hair and the waterslide is old and appears unstable. One would think that during a global pandemic, hotels would be making every effort to maintain a clean environment for their guests. Apparently not here! I am shocked that the local health department hasnt shut this place down! Please consider literally any other hotel in Bismarck. If all else fails, the back seat of your car would be a better option.

Very rude staff. Felt a strong feeling of discrimination at play.

It gets 4 stars for the fun pool area and comfortable beds. The bathroom could use a little help though. The toilet was leaking water out of the back where it bolts to the wall. The staff were all friendly and nice.

The rooms were filthy, found someones price tags in the dresser drawers, candy wrappers between the wall and chair. The bathroom floor had visible dirt in all the corners and pieces of I hope mud in the center of the floor. Very poor signage as to where you were and how to get to the lobby/restaurant.

Disappointed in my stay. I called to confirm everything in the pool area worked and once I got there the jacuzzi was not working. The plumbing in my room was messed up too. Not getting any help either

The cleanliness was lacking. If the tv stand was nasty it makes me wonder how clean the rest of the room actually is especially after covid-19. Also, the pool area really needs to be expanded and lifeguards are desperately needed. Kids going down slides on floaties and smashing on or into other kids. Just a cluster. Decent hotel Im sure if you bring your own stuff to clean with and nobody else is in the pool area!

It was by far the best hotel I have been to. Rigth as I first walked in was was greeted by a warm smile from the front desk. They had great service and I was blown away from the cleanliness of the room and its design. I would most definitely come back.

Rooms are very outdated & dirty feeling. Ballroom is nice for weddings & that’s the only reason I wud return.

It was nice just a little older. The bathtub has no stopper

The staff was a little rude at times, and were not very helpful most of the time. We had reservations many weeks before we arrived. When we arrived, it was a few hours after check in time and we were told that our room wasn’t ready and that it was in still in need of cleaning. We ended up waiting over an hour to get our room. When we got to our room the sheets had a little bit of blood on them, the floor and table tops were very dirty, the shower leaked and was it was not the cleanest either. I do not recommend staying here. The price you pay for the room is way too high for what you get.

All in all it was ok its been a year however it seems like the Ramkota was a little behind. Feels like a one hotel operation that was out of the loop on training new staff on customer service. The front desk was very inexperienced so my check in was slow. Food was ok, rooms are a little tired

Its getting there, my room smelled like mold, i guess they havent got tonthat particular room for a reno yet

The room was comfortable and clean. The hotel is very dated in terms of decor, however. It is very dark - a lot of dark brick and brown. The restaurant on location served excellent food but the banquet food left a lot to be desired - especially for the price. I was at the hotel for a conference. The staff was friendly and professional. The hotel was not a destination I would have chosen unless I was attending a conference.

Clean room, soft pillows good amenities. The matress could be a little better but overall not bad

What we paid for such a room was really a sham. The room had a terrible smell, like dirty diapers. It was rotten! The carpet was so dirty that I wouldnt set a foot on it. The bathroom had calking that was falling out and very discolored. The drain in the bath tub was so plugged up that while taking a shower the tub became half full. There were reports from a friend in another room that the pillow cases had blood on them! Can you now understand why I have given this rating and will not ever be staying in such a place again.The people at the front desk were fine, as they gave me a choice of a better location for the room I wanted for convenience to the meetings. That was something I appreciated.We had a meeting room for 3 days and there wasnt even as much as water available for the attendees. Hallways were not clean!

Always a great venue for a conference. They always provide a great dinner. They are famous for their pop over dinner rolls. Never disappointed.

Great place to stay. Beds could use upgrading. I wish they would get rid of pool wrist bands, as I noticed only 20-30% of the people were wearing them. I put mine on, and would like a removable one, so I can use it again the next morning. Well run, clean, friendly front desk.

There wasn’t anything I didn’t like the staff were friendly and helpful and I was so thankful for Tiffany and the manager for going above and beyond

Very nice place. Has indoor water park and pool for kids as well as an arcade.

Comfortable quiet rooms, could use some touch ups

Loved the pool! The rooms were nice but not super clean. The floor didnt look vacuumed and the counters had dried stains which I wiped with Clorox wipes. Overall it was okay.

Great place to book a room for a getaway or just for the weekend or even for business. Great and friendly people who are willing to help you. Great prices.

I have stayed at the Ramkota multiple times, but it seems the quality of stay is decreasing with each visit. In my room, the extra security lock was broken, the hairdryer did not work, the drain stopper on the tub was broken and just laying in the bath tub, the heat was stuck at about 80 degrees, and the freezer worked, but the items I put in the fridge did not stay cold even after setting the fridge to 6. In addition, I was disappointed that both of your treadmills were experiencing issues one not working in any program and the other only working in manual mode. I got up at 5:45 am to use the treadmills and one wasnt working and the other was taken. Very frustrating. If you do not do something to improve your facilities, you will lose my business, FOR SURE!

Nice affordable rooms! The water park was a blast!?

Oversll, this is a great hotel to stay at. We prefer to stay here when we come yo Bismarck. It is clean. Friendly. Centrally located. Good price. The only complaint we had was room needed to be updated as tile around tub was not good and maybe even moldy.

Loved the rooms very nice . also water park included !!! Very reasonable rates!

Expected floors that had been vacuumed and surfaces wiped down during a pandemic, especially for the price of the stay. Unimpressed and would stay somewhere else if in Bismarck again.

We stayed here for a conference, and while we were thrilled that there was an indoor pool area for our kiddos to keep busy all day, we were quite unimpressed with the building, which is in need of a makeover.It seems that they did an update at some point, however the efforts put forth were obviously implemented with minimal efforts. This was evident with the “updated” lobby signage being adhered to the old signage, rather than removing and replacing.The rooms are decent size, however there was mold in the showers, and our interior facing room was noisy from the aforementioned pool area brimming with kids as early as 8:00.All in all, not a bad place, but some time and money for updates would easily make this a solid place to stay!

This hotel had great potential but management failed to keep the areas clean especially the rooms we checked in to our room and it was very dirty there was lint all over the floor there was an M&M on the floor the mirror in the bathroom had childrens handprints all over it the tub had mold and mildew all around the edge there was dust all over the floor in the corners that looked like it had never been vacuumed . When I turned back the comforter there were stains on it and there was a stain on the carpet so we asked to be moved. We checked that room out and as I checked the bed and the mattress by pulling up the sheet the whole side of the mattress was torn out so that you could see the Springs inside of the mattress so that room was also unacceptable so they finally moved us to a refurbished room which happened to be very nice except for somebody had left food in the freezer of the refrigerator and trash in the trash can had not been emptied .It seems like housekeeping isnt doing theyre jobs and management accepts that.We definately do not recommend this hotel . Pool area was nice for kids, and families on a budget might think its fine, but people who travel frequently will be disappointed.

Great place for a family to stay as has a pool with a waterslide as well as arcade games. It is large so good for a sports team to stay. We were disappointed though as we booked our room on Black Friday and got an email saying it would be $96 USD a night but we were charged $120/night on the weekend and $110 on the Thursday night. When converting this to Canadian dollars, the difference really adds up.

Good: coffee, pillows, beds, towels, restaurant food, waiters, staff friendly.Bad: no hot showers; room carpet stained and dirty; patio door locks worn and hard to operate; patio deck rails broken; room walls dirty with patches; dusty lamps; dirty air vent in bathroom; fire doors are wood, didn’t close all the way and gaps under door; swim pool fence between kiddy pool to 5’ deep pool has wide enough opening a child could fall through; pool area floor very slippery; parking shortage.

Expensive for a hotel this old. The lock did not work and the floor is sticky. Complaining about anything does not get it fixed.

It was a great place to stay. We had no issues. Staff was polite and kids had fun swimming.

Fun spot! Comfortable. Service is great! In the moment of your own mess, youll love it! Everything you need and could want are located all around you, like a skip, hop, & a jump away. My landing spot for Bismarck.

The beds are very old. They felt as if there was a broken box bed. You roll over and can hear the metal springs creaking. This was in three rooms we visited that night. Exit signs were hanging from there wires. There was a wedding reception there and we were right next to it. The hotel was prompt about getting us away from the party. Not fun moving kids and our items at 10 pm. The next day, there was vomit in several locations and was a horrible smell and sight.

Very cold awesome on a hot day

The tub had hair in it. The bathroom had mold. Carpet was stained. Bed was comfortable and the room was quiet. Some of the wallpaper above the vanity was peeling. Not a bad stay but would not my first choice. Stayed for work.

It’s a great location, has a fun water park but could use upgrading our room was noisy with the fan system

Will never stay there again. They will screw you out of money i reserved one room and they charged me for two and refuse to refund the room I didnt stay in. Manager doesnt try to reason with you at all, not even worth the time to call.

Stayed from a Thursday till Sunday in July, A.C. worked great in the room. I thought the room was nice. Clean and comfy. We had an end of the hall room so no noises in the hallway. Over all a pretty good stay.

Fair price is definitely first and foremost. Hotel staff was pleasant and friendly. The place is older and not the nicest/cleanest looking ever, but it also is not so disgusting or dingy that you want to just leave. Rooms are kinda small (we got a double queen) for my family of 5 but we managed. I highly suggest if you dont want to hear the loud pool area to get a room on the outside of the hotel or a room that doesnt have a balcony or pool access. The pool is rather small but the kids got to play in the pool so it wasnt all bad.

The restaurant was extremely slow. Waited an hour for chicken strip basket on Saturday at 5:30 PM, as did most everyone else in dining area. Food was okay when it finally arrived. There was not hot water in room on Saturday night or Sunday morning.

The pool was the best part and it was kind of falling apart. The floor is the kiddie pool was coming up and the visibility for parents with multiple kids in different areas of the pool was low. There was hair left over from a previous guest in the bathroom so I know the shower did not get cleaned and the shower would also not drain. The sheets had spots on them as well. Will not stay here again.

I always try to see the best in things so I will start by saying that the amount of amenities they have is very impressive.On the other hand:Check in experience was not the greatest! At 5pm I was informed that my room wasnt ready yet and they dont know when it will be Pool had a good setup, however is in pretty bad shape. There is mold and mildew all over the steps to the slide, tiles are peeling off and the amount of chlorine is so high, it burns your eyes.Room was average with presence of stains on the carpet and a very small bathroom.Hallways are very complicated and confusing.

The lobby was clean and inviting. The water-park is more for younger children, definitely under 10. The pool area is unsupervised and was dangerously over-crowded. The room was nice although a bit older and the bed was not very comfortable.

Clean, comfortable, quiet rooms and a wonderful breakfast make the Ramkota an enjoyable place to stay. Throw in a few waterslides and plenty of places to walk to, for a great weekend visit. I would recommend staying here if you are in the area.

Drove 8 hours to get here to see a family member in the hospital. Staff was great, and accommodating. The 1st room was nasty, there was left over sausage on the carpet, hadnt been dusted in months it seemed like. crumbs all over the bed. the 2nd was not much better, hopefully the housekeepers clean better for the next guests.

Excellent location but sub-par hotel. Its large but out-dated and could really use some freshening up.

I had stayed a night in the jacuzzi sweet 1169 and the room was very nice. With quick access to the pool area it was great for kids to have fun with the water slides and swimming. There was some issues though. There seemed to be a constant bump from the wall closest to the hall way. Seemed like the piping was jerking when a toilet was flushed possible then hitting the wall. It was odd. It was happening the whole time we were there. It wasnt so bad we had to go to the front desk about it just a random annoyance. Also our room wasnt ready by check in, but the manager politely apologized and gave us 20% off the room and some coupons for free food and drinks at the restaurant inside. Over all my family really enjoyed them selves and I would go again.

Door handle on inside room fell off. I was able to get out but was tricky. Maintenance fixed it quick.Tip with the room a/c, if it does not feel cold, turn off at thermostat then turn back on. It should kick in.The fridge was not too cold. They might need to be taken out of cabinet and clean off the cooling fins.Staff were super friendly.

The carpets were dirty with junk under the bed. The outlets would not hold a plug in them. The internet did not work. Several lights didnt work because of burned out bulbs. The hair dryer was missing. Just all round bad experience.

The rooms were not the cleanest, carpet was ripped, the airvent in the bathroom was caked with dust. We had poolside rooms and the pool floors were gross and garbage not taken out from the night before. We had to clean the tables and chairs and had to throw the trash left from the night before in the garbage. The pool water was so cold the kids had to constantly go to the hot tub to warm up. Two of our rooms were not ready until close to 2 hours after checkin. There was another couple at checkin that had a get together scheduled but had to cancel as their room was not ready. Very disappointed in Ramkota to allow their rooms and pool area to be this bad.

Great place to stay. Love the water slide, and the layout of the pool room. Front desk staff was nice and courteous.

Ive stayed here several times with a good experience each time. The staff is typically helpful and professional and the hotel is conveniently located within walking distance of a number of restaurants as well as the mall. For families traveling with kids, the hotel has a great indoor pool area with water slides and other kid-friendly activities. My only complaints with this hotel are that the rooms are fairly dated and drab. Also, the fitness center leaves a lot to be desired although that is offset by a local gym partnership with the hotel, offering guests free access to better workout equipment within walking distance of the hotel. Good place to stay overall, recommended.

It was alright the room looked great to but the beds could have been made better it was like the corners of the sheets werent exactly at the corner of the beds...also I had called down that night to get an extra blanket so that my boys werent fighting over one and they had said that they didnt have none cuz they handed them out to everyone that had asked...and what happened to the continental breakfast that was included in the room price?...Oh and i couldnt even have a late checkout and felt alittle rushed getting out...

No hot water, boogers stuck to our bedsheets, coffee cups that reaked like vomit, poop in the pool, the water in the pool was so cold our sons lips turned blue, the roomservice was burnt, drain in the shower was clogged, rude front desk person, roomkey that stopped working everytime we left the room, overall a horrible experience. no this is not a joke review...i wish it was. worst 150 dollars i have ever spent.

The service when I checked in was extremely slow. Through a mirror they have I could see someone just sitting doing nothing at a desk in back while I waited over 15 minutes to check in. Front desk staff were also unhelpful and told me they would have to charge me for a late checkout. When I called and asked about it the next morning the front desk person gladly accomodated me without charge. Lots of shady looking characters in the lobby late at night and I felt uncomfortable. The actual room was fine.

We have made it a point to stay there as our kids love the waterpark. We stay there at lease twice a year. Well after this weekend we will look else where. The room was so filthy. The carpet was not even vacuumed as there were bobby pins and pieces of paper all over it. The carpet has not been cleaned in so long the red stains bled into the we towels on the floor. The room reaked of pet urine and I feared for my daughter sleeping on the floor I went to target to get an air mattress. Then the bathroom... the shower and floor had long black hair on it and the film on the tub I had to scrub it before letting my kids shower. Through the years it has gotten worse, sad because its water park has much to offer.

Kids love the pool and water slide. The rooms were average the bed cover had stains on it. I found many hotels dont wash the bed cover as often as it should be washed. We had a wrestling tournament rate so the rate was reasonable front guy desk with broken hand was very friendly and definitely a professional.

Love thier breakfast menu with real pork sausage an bacon not that premade thin gross stuff an awesome service.check out noon buffet.yum

The hotel was nice & we have no complaints about the room or service. However, there needs to be more signs with directions. I dont think I took the same route twice to get back to our room. If there would be more signage, Id give it a 5.

The room is clean.The pool is very funny.Im go to the casino that is small.Im very satisfied with the service.

The Ramkota Hotel and Conference center might better be called the Labrynth of Neglect, but the god Pan refused to have his name on such an embarrassment. Lets start with the convention center areas. with meeting rooms sprinkled randomly throughout two interconnected buildings and no visible signage, you can rarely make it from one session to another simply because you cant find it. When you do get there, mostly middling technology and past-date decor lends a stifling atmosphere. If you want an efficient, enjoyable conference, look elsewhere.On the guesr rooms: The furniture and bedding looks like it came straight out of a 1980s motel 6--cheap, dated, with the heavy wear you would expect. There is allegedly wifi throughout the building, though staff admit some rooms simply dont have a signal, so you cant even distract yourself from the dingy yellow glow of a pair of lamps. Even when you can find wifi, its spotty and slow, with limited connections.The big question is: why is the wall STICKY? I shouldnt have to say that anywhere there havent been a busload of early elementary kids, and yet, the walls in my room were sticky, with brown drips in several places. Old water damage? sewage seep? Maple syrup party by a previous guest? who knows? There also appear to be sewage stains in the bathtub, and the wall tile hadnt been cleaned in far too long--there shouldnt be a gradient color change in the grout.and while were piling on: the weird architectural brick of random segments of wall. Im sure it looked cool and artistic when it was fresh, clean, and it hadnt sagged with age. None of those things apply today.It DOES have location in its favor; hopefully someone knocks this place down and rebuilds a decent convention hotel in its place.

My bedspread is covered with white dog hair...Half of a raspberry is smashed and dried up on the kitchenette floor... An 8 long brown hair remains in the bathtub. The light fixture has cobwebs on it. Old popcorn, bottle caps, and an empty juice box have accumulated under the bed. And Ive got plenty time to write this because someones yipping dog down the hall wont let me sleep. The front desk staff is incredibly friendly and helpful, and the room is nicely updated. Update: there are now two dogs barking. This is clearly a hotel for dogs not a hotel for people.

Rented a conference room for family and got rooms and pool passes to stayed the night. Excellent experience and support from the staff.

Good rooms. Great service and family friendly.

The room was not cleaned prior to check in. The hotel was dirty in general but it was disgusting walking into an unclean room. We had a suite so it should have been ready.

The Ramkota stands in the glory of how great it used to be. Renovations are underway, but there were many things that made my stay difficult; steep stairs and dim lit staircases, the waterpark was loved by the kids but was in need of a thorough cleaning as an algae like mold was growing in damp spots, my bed was not clean and I needed to request new linens as obvious stains were not taken care of. I would stay here again in a group but never with my family alone.

I would give this place no stars if I could, I made reservations and specifically asked for a room with a tub got a handicapped room with a shower, and the only way they could make it right is to move us upstairs, just left it alone, go tho pool with kids theres almost all adults in the hot tub drinking with glass containers, staff doesnt care at all no one is watching the kids that are there, so this morning they tell us we can have a late check out(they give you 1 extra hour) but they dont tell you youre going to be charged and extra 30 dollars for it...... DROVE 3 HOURS AND WASTED 200.00 for a MISERABLE experience!!

Pool area was really dirty, kids even complained. Room needs work, heater pipes open to small children. Price was ok, but expected more.

This place lost ALL my respect. I had a really late check-in (1:30a) due to travelling on military orders. I had traveled for 38 straight hours and had to call 4 times to get someone at the front desk just to get a shuttle to pick me up from airport. Airport lost my luggage and I couldnt get it until 1pm the next day. The next day they wouldnt even give me a 3pm late checkout because they said they were full. They said I could book another night for the full rate. After they just made the excuse of being full! Dont stay at this place. Supposed to be in the hospitality industry, but they sure dont practice any!

Classy joint, great location, awesome staff, friendly housekeeping, front desk treated us well. Beats Sleep Inns nit picky front desk clerk. My children and I feel welcome. Appreciated the helpful staff.

Very nice hotel. Clean and quiet. Staff was friendly and accommodating.

The price is a bit much considering that you have to listen to kids in a pool all night long. Beds and accommodations were good. But when I want a place to sleep, I want quiet. This place was a bit loud and always smelled of chlorine.