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Progressive Laser
1890 Southfield Rd, Birmingham, MI 48009, United States
Comments
ch
Review №1

By far one of the best places to get your hair removed from your body for good! They helped me get rid of neck hair, and keep the clean cut look I am going for.Thank you very much!

Ve
Review №2

I can’t believe this place is still open

Go
Review №3

I got recommendation for this place from my co-worker. I really like this place,service great, everybody is very nice and polite, especially Traisy and Casandra. It s very easy to schedule appointment, good location,results are great, I really enjoyed. The prices are affordable too! I am working as RN in medical ICU, so hygiene is very important to me, its very clean! Thank you for your service!​

Fa
Review №4

The customer service at Progressive Laser is beyond excellent. Julie makes sure that you are comfortable, as do her technicians. They are very sweet and make you feel at home. She thoroughly explains everything she will do before it is done, and you can be reassured that you will be satisfied. I had great results (full body laser hair removal) after only a couple treatments as it has left my body very smooth- my body wasn’t even close to that before I started. I dodged all the places near my city and chose to drive over an hour to Progressive Laser with no regrets; she accommodates my family and I. My sister and I have different skin types and color, yet we both resulted with smooth bodies. She performed the microdermabrasion for my mother, and there was excellent results. Their prices are much cheaper than other places, and their technicians are very, very kind. I am a fully covered girl and yet felt comfortable to take everything off. Your body is precious and needs to be in good hands, Progressive Laser is the way to go.

Dr
Review №5

My friend told me about Progressive Laser because she was a patient and loved it, So I thought I would try it out and have my under arms treated. After my third treatment I was in heaven with the amount of hair I had lost, so I added on more parts to have laser done on. The staff is nice and tries to accommodate your schedule to get you in for an appointment. I have told all my friends about Progressive laser and cant wait to finish my treatments. .

Da
Review №6

Hello my name is David and Im very happy to have this opportunity to express my experience at progressive laser, its a very clean place and the staff are all just wonderful. At my last visit I had Julie who took great care of me, she was very patient and polite who took her time to ensure that I get the results Im looking for. I encourage everyone to go to progressive laser to get anything they want done. I just want to say thanks Julie for everything!!!

La
Review №7

The staff is wonderful. Julie is always awesome and very nice. I love her energy and the way she makes me feel comfortable when treating private areas. The new girl Danielle is also very pleasant.

Ba
Review №8

I have been been coming to progressive laser for two years and I have and great success in the areas that I ha laser treatment. I would recommend their service to anyone who is interested in laser hair removal. The results have been great and the staff is a pleasure to do business with.

Ev
Review №9

They do an amazing job there! Best procedure that I have had many times before!They take their time and dont rush you out the door. Very wonderful staff!I highly recommend!

Ru
Review №10

I appreciate the years of experience I get at Progressive Laser. Julie has a way of making you feel comfortable with any service that you get. She listens to you and what you want to achieve - the results are amazing. I wouldnt go anywhere else for my Botox services.

Ra
Review №11

Its true. This is a scam. Julie is ripping people off. Ive read all the reviews and she is obviously doing it over and over to many people.I got the whole body package for $1000. After a few treatments she tells me Ill have to start paying a mandatory gratuity of 20%, each visit! I was able to talk her down to 10% but still, it wasnt part of the agreement.Then her equipment failed and she doesnt plan to replace it. She then wanted to do the large areas I paid for with the small tipped tool, which would never work.When I asked for some of my money back she refused.This is a warning, dont go here!!!

Go
Review №12

The staff is always friendly and accommodating. The procedures are done in a clean comfortable environment with emphasis on patient satisfaction. Five star practice all the way!

A
Review №13

I love Progressive Laser! The laser hair removal treatment have worked wonders on my face! After a lot of research I chose PL because of their affordable prices, as I am a single mom, and because Julie knows so much about it. Thank you PL.

Go
Review №14

I was very impressed and satisfied with Julies attention to detail and the look of my forehead. She was very honest and explained everything to me, so that I felt comfortable with the entire process. I would definitely return for botox, due to the positive experience.

Ki
Review №15

The staff is super nice. They take their time and are always professional. I enjoy my visit every time and my results are amazing.

gh
Review №16

I really love the service that Progressive Laser offers. The staff is professional, friendly and welcoming. They take the time to answer all your questions and explain the process.

Jo
Review №17

I had the good fortune several years ago to use the staff at progressive for some hair removal. I found the staff very knowledgeable and accommodating. My series of treatments went as explained and without incident, I was in and out in minutes.Recently I considered doing something about the age lines that snuck up on me. I consulted Julie who assured me that not only do many men my age undergo these types of procedures but that it would take years off.She was right on all accounts ,not only am I amazed at the majic she preformed but how nice the staff was with me as my schedule is a difficult one and regardless of what I threw at them it was always no problem, no problemI highly recommend

A
Review №18

Progressive Laser is just like its name implies, state of the art. equipment with exceptional service and results. I would not think of going anywhere else for my laser needs.

Su
Review №19

I have had underarms, bikini and face laser hair removal and am as smooth as can be! Ive done injections as well. My friends tell me I look great!!! I think I do too! Thanks Progressive!!!

Fr
Review №20

I would not recommend Progressive Laser in Southfield MI. Unprofessional company and disrespectful. Some of the google reviews are written by staff . See reviews from other websites to learn the true story. I wish I had before I gave them money. Remember, you pay in advance and you get fined if you miss an appointment you already paid for. The company is not accredited by the Better Business Bureau. Be careful.

A
Review №21

Five stars. Great service. Very knowledgable and goes above and beyond. Awesome hair removal results.

Pi
Review №22

This is my first experience with LHR, and I couldnt be happier. Even as a single mother, the prices are just right for my budget. even with a 20% increase, it is still the best prices and service in town.

Na
Review №23

This is the worst business I have ever dealt with in my life. After paying in advance for 10 treatments, I was told after my 6th treatment that I would have to pay an additional mandatory 20% gratuity, based on full retail price not the price I actually paid. What a joke. Julie is such a space cadet, I wonder how she manages to get up in the morning and find her office. What a great business model to scam your customers....make them pay in full and increase the price to continue service. DO NOT GO TO THIS PLACE.

A
Review №24

Very informative and pain free! Thank you for taking the time to explain the progressive expectations.

A
Review №25

Julie was very courteous and paid special attention to all areas of concern. The receptionist was very pleasant and informative as well.

Na
Review №26

I have had nothing but great experiences with every visit Ive had at Progressive Laser! Ive also had great results with my laser. Thanks to everyone there!

be
Review №27

Julie and Danielle as well as their entire practice have been very informative, friendly and helpful with this new treatment. I recommend that you look into this place.

Wi
Review №28

Terrible business practices and very unprofessional!!! Website is very misleading. I feel like I have been scammed out of some significant money. Terrible service and poor results. Tons of hidden fees. No returns on web service, even if service and price is misrepresented on website.Do yourself a favor and go somewhere else.

Go
Review №29

I have enjoyed coming here and have already noticed a difference. I believe that the staff is very knowledgeable about laser hair removal.

Go
Review №30

Service was performed in a very caring and professional manner. Very thorough in making sure all areas were covered.

Go
Review №31

Both Julie and her receptionist Danielle were very informative professional and made me feel comfortable during my appointment.

Sn
Review №32

Staff is nice, informative and thorough. Results of treatment have been just as presented.

La
Review №33

I had been going to progressive laser for a while now and did several services with Julie and other members of the staffs, they are all great to deal with. always ready to help and answer any question you might have,I always check the information that I get and investigate before I get any service, all the information I got from Julie and her staff was always true and accurate, and to me that is a big deal especially in a market that everyone lies to. plus if you check her website she has amazing deals going on and top notch equipment. you can see all that for yourself when you visit progressive.They will always give you guide lines for anything your getting done and IF you stick to those guidelines everything you do will be successful.I still go there and i always have a wonderful experience, I have been to sooooo many places and im so happy that finally I have someone with great prices, top rated equipment in the market and you can trust what they say to you.....I highly recommend Progressive Laser :) Laura Z.

Da
Review №34

Paid $329 for 8 sessions. The 2nd session, they told me I would now have to pay additional $140 for 20% Mandatory Gratuity of original cost for each session. They would not refund any of the $329 when asked.

Ma
Review №35

Worst EVER! I want to warn anyone getting any deals for this place: DONT buy it! DONT be fooled!First time I had a treatment done at Progressive Laser I had a Groupon. I was made very uncomfortable by Julie after sitting in the waiting area for almost half an hour. She made me read a manual about Botox Injections (was questioning if she knew what she was doing?!). The manual was for her, NOT me! The whole place looked dirty and shady. Julie convinced me to buy another treatment deal through the business website (guess she does NOT like that Groupon gives her 50% of the proceeds). I did in April. It didnt say anything about 20% gratuity or $50 per service fee in addition to the deal purchased price. I called before I bought to make sure the deal is current and that I would be able to use it at a later date. Was told no problem. Well, when I called few months later to schedule my treatment I was told that in addition to the money I already paid for the deal, I would be required to pay $50 (suppose gratuity on the retail price of the treatment) before I get the treatment! Since the deal was for two treatments, I would be required to pay $50 before each, in addition to what I already paid for the deal! When I said that NOWHERE did it say it when I was buying the deal and therefore, I want my money back (with the $50 extra it really is NOT a deal!). The receptionist said Julie will call me back. She did. Left a message on my voicemail saying that she will call the police if I come in for my appointment requesting any money back!!! This is a total rip off! I am very tempted to call Rob and put Progressive Laser into his Hall of Shame... From some other reviews on Yelp and Google, I found out (only too late) how she fools people into buying her deals and nickel & dime them later! She is crazy! Has no shame...

Go
Review №36

I have been enjoying my treatments at Progressive Laser and I am seeing excellent results on my face. I struggled with horrid facial hair and Julie helped me take care of it.

Ma
Review №37

When I was seen the clinician than told me I would need 10 more units at $12.50 a unit so it would really be costing $235 for the scow lines between the eye brows despite the Groupon.I told them that 20 units had been enough when I had Botox once before from someplace else. Of course their 20 units had little effect. The office girl slipped and confessed the serum is diluted. I really felt this offer is a bait. Get you in the door and than try to get you to spend what they want to give you satisfactory result. Office was very un-organized and untruthful. Twice I showed up for a scheduled appointment only to be told they called my cell to reschedule however I never had a missed call on my cell phone. Another time the clinician was going to call me when I showed up for a cancelled appointment however she never did.Waste of money for sure.

Pa
Review №38

I began going here after buying a Groupon voucher for 10 laser treatments. Initially, I had a mostly positive experience until recently when I called to reschedule my appointment since my son was sick and I could not make it on my scheduled day. I was told by the owner that rescheduling would not be an issue and I would not be charged, however, when I came in for my laser appointment, she told me that I had to pay a rescheduling fee of $20. The laser visit only takes about 3-5 minutes, what a rip-off! They also have signs asking you to tip because they are giving you a good deal on their laser packages! As a side note, I have been though 8 laser visits, and the lasered area is only about half free of hair growth, and I have only 2 more visits remaining! NOT WORTH IT.I also hear that the company is not accredited by the Better Business Bureau. The office staff also writes positive reviews on here!

An
Review №39

DO NOT GO HERE. SAVE YOUR MONEY. SHE IS A CROOK. This is a real review from a customer NOT LIKE HER STAFF leaving BS reviews to up her stars. This business gets one star because I cant give half a star as I truly feel. We bought a groupon for my friend for $300 something dollars. Went to 3 sessions and before our 4th appointment (which we bought the package for 8 in total) we recieved an email from the lady that does the treatments.. saying that there were :new owners/management taking over and the only way you can continue your treatments is if we pay a 15% gratuity fee on each time we come in for our session on top of our purchase price. So we paid about $375 US (us being canadian), which came up to roughly about another $60 on top considering we had paid for 8 sessions (5 sessions remaining x $60 = an additional $300) or else we cannot continue our treatments. She does this to everyone. We reported her to the better business bureau but have not had our issue resolved. She also says you have to purchase a $25 piece for your laser treatments... everywhere else does not charge for that.I am very honest in any reviews I give a business and I am not anal about everything so this is a completely honest review. Please people save your gas, your money, and time away from this business called PROGRESSIVE LASER... ironically its not progressive at all cause you get screwed over with your treatments and nothing progresss but her scamming people. Do not be a victim like we were thinking we were getting a great deal. I highly recommend doing your absolute best reading other reviews and research on places cause most businesses will get their employees to write a spectacular review just to get their business going.

Mi
Review №40

SCAM SCAM SCAM !!! BEWARE. Purchased 10 laser sessions . After the third she used this lame excuse sayin there are new owners and i wil now have to pay 20% gratuity after every appointment. Shady staff, shady owner. And dont be fooled by the 5 star reviews. That is left by the own staff.

St
Review №41

This is the not the place I would go for any kind of injections nor laser... With a groupon you dont get to go in and experience the place first. This was my first experience for photofacial and ipl. When I saw first hand and live some of the work that was done on the faces there in the office, I decided against using the botox portion of my groupon and lost the money on it as they were not willing to turn it over to the ipl side of things... I bought two more IPL sessions because the girl who performed the first was excellent. She quit the following week, my second visit was awful and the third was another tech I liked who also ended up quitting.. I know why these girls quit and I dont blame them at all, they were way too professional for this place and should move on..... When you have a groupon, they are not quick to get you in for an appointment either, I had to call groupon to get a call back from them and then they were nasty to me... go someplace else.

El
Review №42

I purchased a 9 treatment laser hair removal special (for my face) as advertised by their office (not on Groupon). Julie scheduled our consultation at 8am on a Friday to accommodate my work schedule. After 5 treatments I have noticed an 80% difference! I have 4 treatments left and was recently told of their new mandatory gratuity policy. I explained to Julie my financial situation and expressed that this was a splurge for me (Im a single Mom and bought the deal with my income taxes) and I didnt want to miss my last treatments because I couldnt afford the gratuity. She worked out a deal with me and I couldnt be happier. Ive read the negative reviews and honestly was surprised by some peoples experiences. Julie seems to be a strong person who will stand up for herself and policies so I think if you approach the situation politely rather than with hostility she might be willing to work with some people. Either that or she just likes me a lot.

A
Review №43

They help explain costs and determining amount of units. Has worked very well for me.

Ma
Review №44

Horrible place ! the staff is very disrespectful, very hard to get an appointment, I should have read previous reviews before purchasing. once they get the money youre trapped.

Sa
Review №45

Also they enforce 20% gratuity of retail price, Beside the package that I bought I have to pay $50 for each session,Also my negative review that on yelp got removed

Information
45 Comments
3.8 Rating
  • Address:1890 Southfield Rd, Birmingham, MI 48009, United States
  • Site:http://www.progressivelaser.net/
  • Phone:+1 248-930-9031
Categories
  • Circus
  • Medical spa
  • Skin care clinic
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Amenities
  • Restaurant:No
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