The kids had a blast! Our hostess was amazing Kylee. They need to offer the one bottle of water and a pitcher of punch or some kind of drink for the pizza and cake time. Paying over $300 for 10 people and only getting one bottle of water is insane.

We had a great time here today! We had the Ultimate package for 20 kids. They had a blast! Our hostess, Abby Grace was great! The only negative was the pizza. 2 larges came with the package and we bought 3 more at $14.99 + tax. It was not only cold, but terrible. We ended up eating cake for lunch and the pizza went in the trash. We left with 2 whole pizzas which we discarded on the way home. It is a great place to go for kids, but eat before you go.

This place was amazing!! I went with my 7yo niece, and purchased her the ultimate. I am so glad I got that one cause everything looked like so much fun it would have been impossible to say no you cant do the ninja warrior type thing. The two guys doing the rope course/zip line/climbing area were awesome. The other staff was kind of disinterested in working/more interested in playing. Only downside was about 30 teenagers showed up towards the end of our visit and kind of took over including a group doing something in the playground area that I tried to keep her away from. Other than that so awesome and we will definitely be back is she has any say in it!

Great get away for kids. Really clean, and the staff is fantastic. Cant wait to go again.

Awesome place. Definitely a must for birthdays. They give you a party host. Ours was Jamie. All you bring is cake and gifts. They take the stress out of everything. Theyll cut the cake, bring you water, and give advice. The host takes care of everything. Jamie was so awesome to us. Aside from the awesome jumping and playing which again was awesome. She made sure we were satisfied to the fullest extent. Aside from the fun, the attitude of the people will draw me back for another visit. We werent customers......we were treated like family. All I can say is WOW. Fun, fun, fun. Oh yeah....kids liked it also lol

Had fun but some places need more supervision.

Had my grandsons Birthday party there! Everyone had a wonderful time!!!

I love this place. It is by far the neatest trampoline park Ive ever been to. The unlimited passes are a great deal. My kids and I have been going 2 times a week. They absolutely love the climbing walls and the sky rider. They also have obstacle courses. It is a great place to go to get the kids exercise and wear them out. I have fun there too. The staff is also extremely helpful with the kids. My son is a little afraid of heights but still wants to do the ropes course. The staff always goes with him and helps him out on it. I really cant say enough positive things about it.

I had my little girls 8th birthday party here. I feel like with the amount of money that we invested in that place that we should have been catered to better. The customer service was not what it should have been. We had a pretty large party and found that we had to continually ask for things such as water, napkins, etc. I am certainly glad that I brought my own plates and forks because they sure aren’t going to offer those up at anytime either. I feel like the host did the bare minimum. You get charged for aSetup and cleanup, yet I feel like I did both of These my dang self! Our bundle package of over $700 was supposed to include a free T-shirt which we didn’t even receive! If you go over your water limit be prepared To pay $2 for any extra you buy. We were charged $30 for water! The big TVs were never turned on for us! Nothing was really done to make my girl feel special on her day! Do not waste your money! Come on guys, customer service needs to step it up.

My and I had a really great time! The staff are very helpful and polite which is getting to be rare at this type of venue. We just walked in and spent most of the day but they also offer reserved birthdays and events, they even have adult night and the prices are what I felt to be reasonable. As you can imagine the food is of theme park quality but what can you expect? We had their pizza and drinks after burning every calorie he had playing. It was hot and tasted better than most of this type of venue. Oh and they have several banks of massage chairs for the adults when you need a break ha ha! Overall my kids and I Love this place and Im sure we will be regulars!!! Go and have fun!!!

My wife booked a party months in advance and for scheduling reasons called immediately to cancel. Said they’d refund, but charged fees that they implied would be waived! Be careful you don’t mess up the booking if you book here! It will cost you!

Kids had a blast

Overall its a great place to be for families and children. However, they have the worse concession stand service. I ordered fries from them paying $4 for 9oz of fries they claim andconcession it took 25 minutes to cook them. Also to mention they were well overcooked. I will no longer purchase from their concession stand.

We have to many trampoline parks but this one outshines them all. Gracious and helpful staff, beautiful and clean facility.Well be having all our birthday parties here.

Need adults workers. Teens not helpful to first timers. No workers in toddler area Older kids running thru toddler area knocking little ones

Love this place!!!! Lots of fun activities for the kids and keeps their heads out of their phones.

The kids loved it. Lots to do. Very well supervised.

Fun and clean place... my main issue is with their membership packages. We asked on the front end to be sure there was more than one snack option and were told they could choose between chips and popcorn, which they honored initially. Now they no longer honor that and say that “I was confused.” Apparently they get to change the agreed terms because they don’t want to cover the price difference. I find them to be dishonest business owners and do not recommend expecting anything from them other than the bare minimum.

Friendly staff. As a parent, I wish there was more of a secure entrance and exit. Great selection of equipment and activities.

Put our child outside at 4:30 pm due to a private party. They didnt try to contact us, wouldnt let her back inside either. We complained to the company. The owner contacted us personally, then commenced to defending himself, telling us that we were bad parents for leaving our child there! Where other parents drop their kids off. He even at one point threatened to call child services on us! We will never bring our children back there, and I advise any other parents a word of caution dealing with Mr. Phillips and his questionable staff.

SO MUCH FUN! We ended up going with me (22), my mom (49), and my nephew (8) and every one of us had an absolute blast!!! Some say its expensive (and maybe it is) but we thought it was worth every cent!

Awesome lil spot, staff was friendly and my kids had a blast!

My co-workers and I built the soft play for this park and I just gotta say I miss Jarrod (if youre reading this I hope I spelled that correctly & please forgive me if I didnt) but yeah hes the best owner Ive had the privilege of meeting and building for! I knew his park would run wonderfully!

A very nice place for children !!!!!

My three-year-old loves this place. It is safe and

I wish you could actually make comments on some people post! Urban is a great place for the kids! The lady complaining about only getting one snack on her monthly membership is crazy! For $12.00 a month for endless jumping times your lucky you get any snack at all! Some people would complain over anything!

Kids just loved it. Is great if you want them to get fit because they sure will work out and be wore out

Cost $25.00 for the full experience (all rides all the time) the extta rides are not staffed and to get a staff member to open a ride and staff that ride takes an act of god. Then when they do they only open it for 5 minutes and that is it....the eating area is full of trash the chairs are broken, no one is manning the concession area, no prices posted...I AM NOT HAPPY.

Awesome all my friends had a lot of fun and enjoyed ourselves thoroughly

Kids had a blast and its wonderful excercise during the winter.

First time at this location and it was so much better than the others. I hate I dont remember the name of the lady at the front desk but she was great at explaining the monthly packages and getting us checked in. Then Alyssa was working the ninja styled obstacle courses and was constantly cheering on my daughter and husband.

This place is awesome. Youll be amazed. Give it a shot

Most fun Ive ever had

They charged my card twice. They said one transaction was a failed attempt cause the manager put the wrong zip code in yet its been 5 days and I still dont have the second charge back.

I brought my 3 boys to Urban Air and they loved all the different attractions. I highly recommend this place.

So many things to do. Trampolines, ziplines, climbing, dodgeball, obstacle course and of course gladiatorial combat!

So much fun! Highly recommend!

Children loved it but was very expensive.

Fun place with a lot of entertainment!

Not open yet, but I’ll give a five star because it seems pretty cool

The website said they were open til 7 however they said at 4:30 we all had to leave because someone rented the building for a party and me myself think that if their website said they closed at 7 to the public then they should do as they say

Not open yet thought I would even the score out, but will change it when it does open.Re: Great place I would recommend

The kids and I had a blast!!

When I went I got heart on the first thing I went on

To many big kids interference with the little kids....

Kid friendly love this place

Kid enjoyed it, thats enough for me

So much fun!

Fun! But pricey

Great fun for a good price!

This place is so fun for your kids!!!

Kind of small but fun

Super fun!!

Too expensive for 1 day pass!!

Fun fun fun

Kids loved it!!!

Not yet open and a 5 star review?

Awesome