Loved the atmosphere, you probably wont win much here. The crazy money machines are the best.

I am not a high roller and do not frequently go to casinos but I have been to this casino about 6 times. We have family who live nearby and have gone here several times for dinner.First off, I miss the buffet - we’ve eaten there a couple of times and it’s always very clean and fresh. I’ll be glad when they are able to reopen.We’ve also eaten at smoke ‘N Fire. Breakfasts there are awesome. We’ve eaten dinner there once and it was excellent.We’ve stayed at the hotel a few times and the rooms are very clean and nice. It feels very upscale.I’ve only played the slots here and I don’t have gobs of money to throw in these machines but I’m able to play for hours on some of the Penny slots. The machines give lots of free plays that allows me to play longer and they frequently make announcements on winners. It keeps you energized! There is a good vibe in this casino and I’m always happy when we make a visit.The staff is VERY friendly. The security guards welcome you with a smile and are very helpful if you have any questions.One time I was walking in with a water bottle I brought with me. The security guard couldn’t have been nicer to me, explaining that there is not outside beverages allowed.Hoping to visit again at the end of December when we meet up with family again!

This casino is doing a good job regarding keeping patrons safe. My husband and I visited here for our anniversary over the weekend... excited to have a taste of normalcy. We were able to park comfortably, temp check upon entering, no long lines for anything, everyone able to space out safely. The casino was clean and the staff accomodating. We felt very comfortable. We did not get the big hit (my husband hit for $142), but we did thoroughly enjoy our time spent.

Just wanna give my Daughter Ms.Mesha a shout for showing me so much love. You are one of the most beautiful woman in the world. Firekeepers was all that.Thanks for the over the top Stay...,,

FireKeepers is a fantastic hotel and casino. The hotel is top notch with beautiful rooms with all the amenities. Large room, spacious bathroom, fridge, coffee maker, safe and comfortable mattress! Casino is just steps from the hotel elevator and offers all the best slot machines, lots of table games, keno and a sports book. Great bars with a large number of delicious craft beers, great cocktails and friendly staff. Nice choice of restaurants with some spectacular offerings on the menu. Daceys is definitely one not to miss. Very clean and constantly seeing employees cleaning, wiping and disinfecting commonly touched surfaces. Poker room is currently closed. Thanks again to all the employees who provided us with another great stay! See you soon.

Employees are very rude about the mask situation. I was taking a sip from my coffee, and some lady aggressively yells at me to put my mask. I tell her I’m taking a sip from my coffee. She tells my to take a sip, put my mask on, then take another sip. I CANNOT TAKE TWO GULPS BACK TO BACK WITHOUT PUTTING MY MASK BACK ON!!!!That’s very outrageous, we’re all touching the same chips. You’re here screaming at me with a power trip! Shut the whole place down if you’re that worried. WE ALL TOUCH THE SAME CHIPS!

Couldnt find decent hotel parking because of construction.Planned on using the fitness center in the AM only to learn that its closed; MGM Detroit indicates this type of closure on their website. At no point during booking, was it EVER mentioned that the pool/gym was closed. Had we known that, we wouldnt have booked.The table games offered are minimal. There are a few $10 minimum tables but for the most part, youll play $25 minimum.As other reviewers mentioned, security is rude. I imagine reminding adults over and over to wear a mask or wear it properly gets old rather quickly, but security just seemed like they were instigating arguments between patrons. Incredibly aggressive and rude.Overall, I dont recommend this hotel. Zero amenities outside of basic expectations. Way overpriced for what is available. First and last time well stay here.As for the casino- there are better casinos operating during covid-19. I dont recommend this particular casino as one thats really nailing the operating during covid thing. Go elsewhere.

Had a blast playing table games with friends. Even wearing a mask wasnt as bad as usual. Good drinks and friendly staff

This place is amazing and good for all ages to find something they love at this particular casino &; resort.I recommend this place to everyone! I even worked here so I personally know how extremely clean and sanitary thee employees make the entire place. It is sanitized at least 18 times in one day. I left on good terms I was just focusing on my finishing the last little bit of college I had left to complete in order to receive my bachelors degree. TMI this EPIC PLACE WILL LEAVE YOU FEELING ON TOP of THE WORLD

Absolutely love the casino. Love the blackjack tables even if you have to wait around for a bit. Would be nice to have a few more. Foods decent so far but pretty much what you can expect at any large facility.

Casino is nice wish they would have wipes to wipe down the games in between plays. Free soda and cheap drinks. Staff was nice. Will be back again.

Had a great experience at Firekeepers Casino Hotel! Staff was helpful and courteous. Food was good, table games were a little crowded, but I was still able to play all the games I wanted and didnt have to wait long. The hotel room was beautiful and clean. I had all the amenities I needed in the room. I will be returning!

Still not paying out, usually my husband is winning or me, but since covid...nothing, just donatingthe place is very clean, covid respects and all. I dont understand the handle for the bathrooms, why have a door with a handle that you need to turn in order to go in out out for a bathroom of 30 plus stals? All the hand washing goes out the door once you turn the door handle to come out, something to work on I suppose

Very clean casino with attention to covid precautions and cleanliness. Saw quite a few slot machine wins during my visit.

Fun place to drink with friends. No chance in hell of winning. Nice buffet.

Went out for an interview, the place looked great. Theyre already adding on to the place. AgainUpdate got the job. Yay me. Great place to work.

Didnt come to gamble just came for a overnight say to relax but went to 247 Cafe food was delicious and for the amount of they give the prices are great Deborah was very helpful in taking our orders and making sure that we was all set... keep up the great job

I enjoyed my stay and we are coming back. Very clean . Workers always cleaning. Good thing to see during these times. Food good also.

Wonderful experience. Two night stay. People are so helpful and friendly. Room is magnificent. Would recommend to anyone who loves Casinos or just a good eating experience. Absolutely love it.

This was our first time here and I was very impressed by the entire hotel and casino staff. From the reservation phone call to checking in, to playing at casino,to eating at Smoke n fire everyone was extremely helpful and friendly. The room was extremely clean. I will definitely be coming back and will be recommending Firekeepers to friends and family. Thank you for all the Covid precautions that you have put in place. The experience as whole was a great one.

Its a 100% fact they cheat at every game. They make there own rules. All electronic shoes are rigged

Had a wonderful time at Firekeepers. One of the slot machines had stopped working for us and an employee fixed the machine within 5 minutes. He was very nice and helpful. We ate at Smoke N Fire- the food was delicious and service was great. Originally, we were going to eat at NIBI, however you need a reservation and the hosts were snooty.

The casino as itself is awesome place but if you plan on winning money definitely dont go here. The name FireKeepers actually turned us on and we thought wed have a great time the fire in this place will only burn a hole in your wallet after I spent 50 bucks didnt even get one chance at a bonus round bonus spin never even won $0.50 back no more gambling for me at this place.

Fun and always have new games. Slots are not super loose but you can usually pull a few bucks out of them. The BBQ place in there has the best brisket!!

Probably the best casino in Michigan, in terms of gaming. There is a great selection of slots. There could be more table games, as they fill up on the weekends.

I love FireKeepers. I went fairly early in the day. Must wear mask but its fine. Use the percentage full meter on the website. Under 80% they let people in with no line. It was 25% when i went. Lots of slots no waiting. Drink carts available and you just had to use a straw.

Parking for the hotel is terrible due to ongoing construction.Fitness center and pool are closed; Im not sure why theyre charging full-price when half of their amenities arent available.Everything about this place is lackluster. If youre looking for an easy location to stay while you visit the casino (also dont recommended based on the limited table games/promotions), then just stay at Quality Inn right down the road. They provide a free shuttle service back and forth from the casino AND a free breakfast.I wish we had just stayed there instead of staying at FireKeepers. This is such an overrated and underwhelming hotel/casino.I do not recommend and will not stay here again.

Goodtimes - Ive Never been there. L0V€D the Boutiques ~ They were exquisite & carrying Very Unique items too!!! Im not much of a gambling person - but it did make for some fun yet Intresting People Watching as well! Cant wait to come back & check out the Resturants too!

I really like this place over other gambling places lots more options... We went to the fire pit and tgey had all you can eat crab for around 35 bucks each.. We will come back just for this again lol

I feel as though that everybody that I have dealt with at fire keepers casino has went above and beyond. I feel respected and valued. I recently stayed in one of the rooms on the3rd floor. I felt it was state-of-the-art technology with a large TV which I never did watch. The shower and bathroom were fit for royalty. The bed was comfortable and it very clean and well kept. In all fairness my Room was comped. None the less I earn that privilege. I ate at the 24/7 restaurant. I chose the breakfast I had an omelet which was very tasty and I had the homemade raisin bread which is a must have. I feel so everything at the fire keepers casino is just a little better than everyplace else and they keep working harder to keep that bar of excellence. As of this writing they are constructing a new tower of rooms and will be doing a little bit of switching around which all sounds like its for the better experience for us the customer. I have talked to a lot of employees and I have not heard any of them tell me that they really do not like to work there . There are really strict rules that they have to follow would some of them are just crazy but they are implemented for a reason.This review is my personal opinion and it is worth what you paid for it.

Great buffet as well as staff. Great choices of slot machines and table games. Nice overall decor plenty of free parking...

Absolutely had a great time! Everything went well! Including a little winning! Delicious food at the 24/7 Cafe. Much better than we anticipated. We returned the next morning for breakfast and walked away satisfied again! Room was astonishing with a view to match. A lot of storage and extra little amenities! We will certainly return!

Was surprised by this place. its spacious, modern games, friendly and clean. Definitely five stars! No, I didnt win, I lost but had fun doing it.

Good casino but right now its a Petri dish for Corona. Most people who come here have one foot in the grave.

The slot capacity on the website is correct but the place is packed. Counting machines not people.The table players are not socially distanced. People walking all over the place. Right on top of you. NOT SAFE. Also if you are coming from east of Jackson you will have to deal with construction. They are always messing with i 94. Plus tons of trucks on the road trying to pass other truckers doing 70. If you pass one, they breaker to another 18 wheeler to pull out in the passing lane.

Beautiful area huge game floor. Nice restaurants also. Tight machines. But fun.

Good business, the pool and spa is amazing if you ever get the hotel room for a weekend do it. Also hit up the 24/7 lounge for a ruben its amazing

Only went to the casino and had dinner, but everything was great. The people were nice and the food was great. They went out of their way to make sure we were happy.

Loved the rooms, and the bubble-craps. Good: TV, Lenore maid, express-check-in-staff, express check-out using door tag.Bad: Room 3126 had furnace that when under 60° outside, had a worn solenoid that clucks every 7 min! Waking us up..Suggestions:1. Parking Lot Trash cans.2. Room 1127 TV WAY too dark.

Clean room, comfortable bed, mini refrigerator, big tv, spacious bathroom with private toilet area. Very nice.

Great customer service, the hotel was wonderful. Love there is no smoking, would be great for it to stay that way, hopefully! We had a great time, very clean too.

Fun place, not the best staff. Always felt I could be treated better there.They have been in trouble for running their slots too tight.

We had a blast! The second tower is looking spectacular, and we are hoping that it will soon be open. Very happy with the staff, too.

Just not a fan of casinos for the drunks of that reason! Other than that its fun like any other. Havent gotten a hotel room there so couldnt note anything in that area. Always different areas to catch a bite havent had any Ill experiences in that area either great food all around!

My wife and I always have fun at Firekeepers Casino. We usually go when we get the free room vouchers (which I must say Firekeepers sends out more than the other casinos in Michigan) I have ate at the restaurants located in the casino and always have a good meal and service. The rooms are clean and are very nice.

Wifey and I LOVE it here! Great atmosphere and friendly slots!!! Staff make you feel welcomed and comfortable!

The dealers art this casino are terrible. This place used to be a place for fun and entertainment but apparently the staff forgot. The dealers are so incompetent that they regularly are unsure of how to pay winners. Better yet they act as police and are in no way considered friendly. All in all I believe gaming to be an experience and this place does not provide a happy upbeat experience, GO TO SOARING EAGLE.

I couldnt believe how beautiful the rooms are. They were clean and comfortable. I also appreciated the security at the elevator in order to get to the rooms. I definitely will stay here again.

Im impressed when a restaurant has compostable straws. The landfills can do with less plastic. The food at Daceys is super, the gift shop always has interesting clothes and gifts. If you enjoy gaming, there are plenty of new machines.

Weve been to this casino many times. Through the years it appears these slots are set pretty tight. Weve been to most of the casinos in michigan, and this one seems to pay less than most. Just my careful observation. As far as food goes, its declined since covid. Food is prepped Mediocre, but wait staff is super friendly. As far a security goes , my truck was actually broken into a year ago, so be sure to park near the cameras.

Nice casino and clean. The restaurants were closed along with buffet. Smoke free atmosphere

Clean. Follows cdc guidelines. Friendly staff. Good food. Hotel is clean, modern and not pricey.

It was awesome...i had never been there...Not much of a gambler but i won 500 in the first hour

Nice casino. Really busy on Saturday nights. Only 2 roulette tables open. 1 $25 minimum & 1 $15 minimum. Waited an hour and a half to get on the table. Be nice to see more tables open on a Saturday night.

They treat you like class I had a really awesome time theyre both times the first time I won 2500. Couple days later I go back I want 2525 I spoke to the supervisor today about my concerns about the first night when I want just making sure that I was treated properly and the staff was great all the way around so I highly recommend go there they dont call it FireKeepers for nothing when youre hot youre hot!

Great atmosphere and games. The sports book food is to die for!!

One of the top three best casinos in Michigan. Has ton of gambling area, plus yummy coffee shop, and nice pool room with fresh, clean water.

Discounts should be given if we cant access everything at the moment. Other than that nice place

Had a great time! I did not win but my wife did and we both had a blast! We will be going back.

Love FireKeepers. Felt very safe they took temps before entering, masks were mandatory , they had plexiglass between many machines.

Awesome VERY COVID friendly! Great security, and atmosphere.

It was fun just too crowded for covid so I left. The staff was very nice people & it was fun.

Love this place cant afford to go to often nice getaway

Was very impressed with how seriously they were taking COVID. Had great luck. Nice dealers too!

Nice clean colorful locationLong walk from parking to casino.Good luck trying to find a handicap parking place especially when its raining. I may return or maybe not.

Great fun for everyone even if you lose they provide an entertaining atmosphere

Love the social distance safety. Grest food and good service tonight! Cleaners everywhere wiping machines too

Wow, got a free suite, havent been here in a while, wow, beautiful! Nicest room in a casino i have ever stayed in! We will be back!

Always clean&fun place to go. Never have to wait to play. A huge variety of machines&tables.

First let me say I do not gamble. But I do eat crab legs. All you can eat. Enough said.

The whole casino was smoke free.. Mask were required.. But it was smoke free.. Much more enjoyable to play as no smoke in your face.

Its a Casino whats not to love. They have a huge buffett, great food, clean enviorment, great games, their games are also paying right now

Amazing. Absolutely amazing. What a shame its over a 2 hour drive one way.

Didn’t stay at the hotel, but the casino itself was nice. Slots don’t really pay out (which I expected). Enjoyed roulette and blackjack, but I wish I could’ve played poker

Receiving isnt too polite. Probably wont spend a cent here. Treat drivers better!

I arrived at the casino Monday night and played all night. I was also comped a meal at 24/7 one meal for eat in the other one was to go, they made them bought to go .I was waiting for the eat in meal for a while then asked the waitress if my food was ready she said they were in the bag. The eggs were good the hot beef was not so good 1 for 2. The second day I returned and played a little more but the people not following protocol by not wearing a mask and smoking, the thing that got me was the casino made the rules but it seemed like no one was enforcing the .So I went to my room and rested the room was excellent .I left on the third day at 3pm It wasnt about winning g or losing it was about did I have a good time? The stars will tell

VEHICLE WAS BROKEN INTO ITEMS STOLEN!!On October 12, 2020 my vehicle was broke into at the Firekeepers casino parking lot around 3pm. Myself and my partner had personal items stolen cellphone,checkbook,house keys, sunglasses, cologne, clothes etc.The individual was arrested on the property after I called and reported the break in to security.INCLUDING my partner and myself,we are part of 57 PEOPLE affected by this person breaking into our vehicles in less than a weeks time!!Please let that process through your minds and sink in. While we arent guaranteed our items to be returned to us or anything. I still havent received or have been contacted in any type way, to be told sorry by MANAGEMENT OR TRIBAL LEADERS FOR FIREKEEPERS AS OF THIS DAY STILL!!! I do want to give a shout out to Sabrina In the Hosts Department for helping us out with a room the night of the occurance. I sat in my vehicle for 8 plus hours waiting for update by tribal police on the status of our items. Sabrina helped get us a room to await the update from tribal officers Around 11:30 PM.I sent this email below to my casino host 9 days ago I still am awaiting a response. I am needing some assistance in regards to my property that still hasnt been returned to me or found. I got a few of my stolen items back from the detective but am still missing a cellphone,house keys, and various other items of mine that was not located yet or found. I wanted to reach out for assistance with this inquiry along with inquiring on what to do or if there is a policy in place for thefts of vehicles on the property for items that are lost and not recovered? Ive never been told anything from the casino staff at all in regards to this matter and I am a little upset about the fact that the security knew that someone had been breaking into cars here and didnt apprehend the individual sooner! I was apart of 57 people who had items stolen from their vehicles. Mine occured in broad daylight and it baffles me how this wasnt a concern or priority to prevent it sooner. I was told by security that she had been giving them a headache for almost a week. I was also told that firekeepers security cameras sees everything and are top of the line!?! But yet this was able to happen to an alarming number of patrons? I am sorry to vent to you but frustrated that management hasnt reached out to me in regards to this matter since It occurred on 10-12-2020. Please let me know if you can help me I would greatly appreciate it! Thank you

Didnt win but always have a good time

4 hours and left $50 down. Not a bad night.Good food too!

Stayed the night. Was great!!! The county is currently without power due to the storm yesterday, but the casino is open and fully operational... Many new restrictions in place... Buffet is closed... Self serve beverage stations closed... Parking garage closed but parking is still available.... Valet closed also. Masks required. Temperature check at the entrance. Many machines closed...but still plenty of them open for all gaming styles. Get your Vegas on at Firekeepers!!!

Theyre doing a great job of keeping up with guidelines and its very clean but I really hate the drink stations were taken out and theres no smoking! Gambling and smoking go hand in hand I hope soon things will go back to normal, all machines running and everything back to it used to be please.

Stayed the night with my love Julia Mendieta for my birthday and had a great time. Will be back.

It was really fun, not real busy when we went. Buffet is not open.

Well what can you no say good about this place. They are taking the extra steps to keep everyone safe and doing it the right way. Had a great experience thanks to Anthony that works as a manager in one of the bars. He saw us sitting and still waiting for service and brought out waters just to hold us over. Definitely helped he had a conversation with us and made us not even realize we hadnt seen a server in twenty minutes. I know its busy and there are a ton of precautions being taken so that small gesture meant a lot to me and my friends thanks Anthony and I hope I can win next time!!!!

A little busy since it was a gove away night, but we still had a good time

My husband just got home and showed me pictures, he said its a nice place, I cant wait to go!

Staff and security were very friendly. Check in was quick and easy! Facility and parking lot was clean, no smoking in building! Several game tables for social fun while you win. Nearly all 1700 slot machines were accessible. There are onsite restaurants and bars. Battle Creek, MI winning for this gem easily found off the highway!

The hotel, and restaurants are always a pleasure, comfortable, and good. And as always, the casino is terrible!

Ate at the 24/7 Cafe. Great food as always. Hey, its open during governor Hitlers shutdown!

Love the machines, payout, food, and hotel . Beautiful rooms, a little on the pricey side, but we loved our stay !! 24/7 is a great resturant to eat at. Food is very good with giving you large portions, where I end up bringing half of it home.

Gotta love some gambling and time away, one of my favorite casino a q

It just like it seems to take your money and never lets you win,even 5 dollars or 10!! At least when my husband and I go to Gun Lake we normally win something!! So I guess thats where we will be going next week!! Im not saying I wont go to firekeepers again they do have alot of different fun slots Im just saying not for awhile!!

Great when winning...Chi-mon-ees is a great place to eat and the buffet is ok the other food laces are 8 out of 10

Loved everything but we all know the Dam mask ...

Money got stuck in ticket machine. And the lady wanted me to stand their until she fixed the machine. Hade already stood their for 10min. For help Not for 52 cents. Im trying to go home. I had to ask 3 times . Then she got on the radio, Im done with this situation .

Tables high due to covid but still good place to plua

Best dinner at 24/7 with our son! Thanks Firekeepers staff

I havent ever hit a jackpot so after I go again if I still dont I wont be back.

Had a lot of fun with my brother on his birthday. Won some. Laughed a lot.

Best Casino in west Michigan in my opinion. The rewards and promotional gifts are way way better than Gun Lake Casino, and comparable to Four Winds and Blue Chip.. Firekeepers has an up beat energy/vibe that sets it apart from all others in Michigan and Indiana. The Nibi restaurant is very very good food and staff.