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Mr. Moonbounce LLC.
Dock #1, 6801 Eastern Ave Suite 102, Baltimore, MD 21224, United States
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Jo
Review №1

I was beyond pleased with this business. They were professional from beginning to end. They were so accommodating to the needs of me and my grandmother due to the unforeseen weather that we had experience for our party. The staff was very professional and on point with corresponding and communication. Even Daniel who delivered and set up our moonbounce was prompt, attentive, and professional. Overall, I was completely satisfier with this company conducts business as a whole. I definitely look forward to doing more business with them for future parties and events. I strongly recommend this company for your party and event needs.

Ro
Review №2

We used Mr Moonbounce back in July 2019 for a birthday party. After calling several different party rental companies we decided to do business with Mr Moonbounce and I’m so happy we did. From my first call asking for a quote to my subsequent follow up call to book and then my confirmation call everyone was very helpful and friendly. They arrived on the day as promised and set everything up with plenty of time to spare! The returned to pick up the bounce house (I think the next day) and took everything we had rented back with them. I’m so glad that after all the calls and pricing I decided on Mr Moonbounce. I’m going to definitely use them in the future!

Sh
Review №3

Mr. Moonbounce has provided my family with amazing services on multiple occasions. From weddings, photo shoots, birthday parties, and even my surprise anniversary dinner. The team was friendly, accommodating, and very time-efficient. I would certainly recommend them to anyone in need of his services. I plan to use them much more in the future especially since the quality is unmatched with the value. FIVE STARS ️ ️️️️ Thank You

Al
Review №4

We used Mr. Moonbounce for the PnG Events Social Distance Trunk or Treat and it was a magnificent experience. They provided safe and fun games for our children. They provided delivery, excellent customer service, clear guidance in their contract, and SO MUCH FUN for our participants. Thank you so much. I will definitely use this company again.

As
Review №5

I had the easiest time setting this up. I rented a chair for my bridal shower and it was a hit! I was able to come look at which one would fit my decor best which I really appreciated. They delivered and picked up on time and the process was super easy. And the chair is just beautiful. Highly recommend.

Ch
Review №6

Great Company!From start to finish our water slide rental for a graduation party/college send off was simple and safe.They delivered and set up early and they came late in the evening to retrieve and clean up. The gentlemen were courteous and friendly as well as professional. I will definitely use them again and recommend them to friends!

Sh
Review №7

Mr Moonbounce, service was excellent they arrived the night before to set up making sure everything was perfect. Their professionalism was amazing remind you they help me make my 5 year old grandson birthday party awesome with 24 hour notice. I promise this is my now go to company for all of my events.

To
Review №8

Great service. We ordered a Paw Patrol bounce house for my sons 3rd birthday in Oct. They showed up early and set everything up and cleaned everything up at pick up. The bounce house was clean and in great shape. Will definitely recommend this company.

Ja
Review №9

I strongly recommend Mr. Moonbounce LLC and will use them in the future! My only suggestion would be to communicate via email, text, or phone call when drop off and set up for an event will take place. This aspect of the transaction was non existent on the part of the Mr. Moonbounce and although I was very pleased with the service, I was initially a little worried about the set up time.

Ca
Review №10

I’ve rented NUMEROUS bouncers/obstacle courses and slip-n-slides from Mr Moonbounce and have had nothing but great service! Very professional and the delivery guys are always super nice. I will definitely use them again! Thank you for awesome service!

Sh
Review №11

Friendly staff. The person delivering was GREAT! The reason I’m giving three stars is because I had to contact the company back multiple times to get the information- after they told me they would send it. Also, I specifically asked them about a certain moon bounce, had the text saved with me asking and them telling me it’s available and where to find it- I submitted that info, but the contract was wrong (someone other than the person i dealt with on the phone did the contract) and they wound up renting the moon bounce I wanted to someone else. All I got was “should’ve been caught in the contract phase” (that was from the person I dealt with on the phone and through text). There was a little more to the scenario but it’s hard to explain in a review.Otherwise, my son and his friends had fun and the person setting it up and breaking it down was great!

St
Review №12

This is my second time using this company and I will absolutely be using them in the future. So easy to pick/schedule what you are looking for, customer service is great, delivery/pick up always great as well.

Ji
Review №13

Mr. Moonbounce could not have been better for our party. Hours of entertainment for the children, and even more for the adults who did not have to push their children on the swings. The Moonbounce was bigger than expected, had a slide and basketball hoop that had provided even more entertainment. The personnel were very professional and wore face masks during the entirety of the outdoor setup. Will be using again for our next party.

Me
Review №14

This is my second time using Mr. Moonbounce and both times have been awesome experiences. They arrive before time and are very professional. I will definitely be using them in the future.

Ke
Review №15

Can’t say enough about the great service and high level of customer service I received from Mr Moonbounce! Their products are delivered as advertised and are of high quality! The owner even had to correct a mistake that I made on the order! He made adjustments so efficiently that my guests had no idea! Thanks guys for making the day amazing!

As
Review №16

First in for most I paid over $550 for party supplies with a schedule timing for drop off and pick up items were not retrieved off the property until 12 hours after the scheduled pick up time at that point I have reached out several times through email phone and texts with no response once I got a whole Of someone on the phone he went by the name of David at first he allowed me to know he didn’t know what went wrong and that he would give me a call back I never received a call someone showed up in the driveway with a truck who claim to be David and told me that a gentleman name Mark would give me a call I asked if he could give him a call prior to picking up the items so I could clarify what went wrong he allowed me to know he didn’t have a phone at that point in time my mother had showed up And she try to gain information from him from a owner or a manager that we could contact with no response at that point my mother chose to talk and say she would like if he did not leave the property with the items until we spoke to somebody he called the police I have still yet to get a call I’ve still yet to receive any emails and there was no excuse apology or reasoning on why I have to be responsible 12 hours for their property after my schedule time and I’m not due to be Compensated but if I dare kept their items past my schedule time I would’ve been charged and the last problem that I should’ve had is Communication

sh
Review №17

I would recommend any and everyone. they came 4 hours early than the time I gave and picked up the bounce on time . Great Customer service and communication definitely will buy again soon .

Ni
Review №18

Highly recommend! I rented a bounce house, tables & chairs for a small outdoor party and everything went so smoothly! Thank you!

Ke
Review №19

My experience was fine. Ordered two throne chairs but didn’t realized the cost was per chair. So Mr. Moonbounce was nice enough to offer something was that was within my budget.His delivery guys were extremely pleasant and professional. They were kind and well mannered. Delivered the the furniture early and set up.

De
Review №20

I will be using Mr. Moonbounce again!!! My experience was amazing, the kids loved the foam machine and the Big Splash slide. They were professional, prompt and mostly importantly clean safe equipment.

si
Review №21

We first used Mr Moonbounce May 2019 for our daughters birthday party and after the awesome service, we decided to use it again a few days ago for another birthday party. I have not been disappointed at all! All of the equipment was delivered on time, haven’t had any issues at all! I will most definitely be renting again!! Thanks for helping my babies feel like humans again by doing what they haven’t been able to do in months! Which is jumping in a bouncer lol

Ch
Review №22

I called Mr Moonbounce on the same day as my event because I was in need of a throne chair. I had some problems getting it from another company. He came all the way thru. I called at 730am he called right back sent the contract and delivered as promised. Awesome experience!!!!

Gl
Review №23

We rented a dunk tank & it was the highlight of this summer for our entire family. The delivery was ahead of schedule & they allowed us to keep the item until the following day. Highest marks for this company. We will definitely rent from them again. Id give them 6 stars if possible !

fi
Review №24

I needed chair at the last minute and they were great. Delivered and picked up as promised. Chairs were good quality - sturdy. Delivery person was nice and respectful. Very pleasant overall experience.

De
Review №25

Thank you so much for your flexibility! Kids really enjoyed themselves. We would definitely recommend Mr Moonbounce for entertainment and making your special someone day complete! Great Job!!

Ke
Review №26

The moonbounce arrived early and the kids were excited to play on it. They got to bounce into the night. Happy kids

St
Review №27

Overall a pretty good experience. Reasonably priced and dropoff and pickup were smooth. The communication leading up to the drop off was not great - I was told that I would receive a call or email notifying me of the time of drop off - that never happened. I had to call to ask about drop off the morning of. They showed up during the promised time and the install was great and smooth - the guy who installed it was very friendly and professional. We did need to clean the moonbounce it had dirt and leftover candy inside. They came later in the evening after the party was over and quickly picked it up. All in all - great experience and would use again.

Ad
Review №28

Everything was perfect for my son 1st birthday will reccomend & will use again thank you soooo much for everything ️️

Pe
Review №29

So unprofessional they left the bounce house to snowball machine the tables the chairs that they were supposed to pick up by 9:00 p.m. we had to have somebody watch everything overnight they didnt come until 11:00 a.m. the next morning and will not return phone calls will not offer a refund will not do anything its absolutely ridiculous we now have to have take them to court civilly.... Do not deal with them your peace of mind is not worth it. They are completely ridiculous and unprofessional The manager would not give the owners information Mark will not work with anybody there after getting the monies

Ca
Review №30

The Slip and slide made our event so much more fun especially in the extreme heat. The slide is about 30ft. with water sprinkling down the entire length from the ceiling (your hose is required). The end is barred with cushion and mesh. The exit is off to the right. After an hour of sliding the water had pooled on the grass outside the exit area and was destroying the lawn where a pile of mud was forming. Fortunately we had a tarp to lay there. No more muddy feet. Our contract was from 1p-7p. The company was late to our event and the slide was not ready to go until 4p. The service man also admitted the slide had not been sanitized after its last use and assured us hed do it before our guests went on, but I didnt see him with any cleaning agent (?). We were not offered any apology or compensation for the late arrival just excuses. Hence the three stars. So many other reviewers had a smoother experience. I guess its a hit or miss but for our group of ages 10-60 everyone had a blast. Not 100% confident to use Mr. Moonbounce again.

La
Review №31

I’ve been using Mr.Moonbounce for 8 years now. I’ve never had a bad experience. Customer service is ALWAYS amazing! They deliver on time, the prices are very reasonable, and the product is always as described. I would highly recommend Mr.Moonbounce for your next event !

Da
Review №32

We were extremely pleased with the courteous service and it made the birthday party extra special for the kids. We would definitely call Mr moonbounce again!

Yo
Review №33

Mr. Moonbounce was a pleasure to work with! Timely set up and breakdown, clean equipment, even provided a super clean tarp to be placed at the foot of the Moonbounce so kids wouldn’t get grassy and muddy. The kids had an awesome time on the helix water slide, looking forward to renting with them again!

Ge
Review №34

They were on time and set everything up and made sure I was happy with it and the man also came back and got the equipment on time and wasn’t rushing. I love it and I will be reordering very soon I loved the service they gave . Thank you.

Je
Review №35

They arrived early and were so friendly! It was affordable and easy to reschedule due to storms. We will absolutely be using them again!

Ne
Review №36

The gentlemen that dropped it of were so nice. My experience with them was very pleasant. The slide was clean. I have referred them to various other family members and friends. Thank you.

Ch
Review №37

Thanks for services it was amazing, kids really enjoyed 4 and 1 water slide...Yes I will be reaching out for Easter 2021

Jo
Review №38

Ordered a moon bounce last Saturday for my sons birthday. The two young men that showed up were very polite and professional. They dropped the moon bounce off early and picked it up later. My kids definitely appreciated it! Already referred them to others in my neighborhood. Will absolutely be doing business again!

Eb
Review №39

David is amazing! My go to for rentals! My clients never complain about any services he provides! Thank you!

Va
Review №40

There were a few hit or miss moments in transmission of email and phone calls, but we were able to accomplish the event timely! It was great, and David was a great help!

Ro
Review №41

My experience with Mr. Moonbounce LLC was more than perfect. Even though there was hardly no real interaction he was very timely and nice. He showed up at the time that he said he would and pick up time was made doable because be the time they did arrive to pick all of the air was completely gone out of the moon bounce which did take some time. I would definitely use his services again as well as refer him to anyone who needs the services.

An
Review №42

I hired Mr.Moon Bounce for a client on Sunday August 8th .For my clients son 1st Birthday Party. Mr.MoonBounce arrived on time to set up for my clients event. They were very nice and professional .I would highly recommend them again to do business with for future events.Thanks Mr.MoonBounceSmiley

po
Review №43

My family and friends all enjoyed the services provided, the guy arrived on time for my kids party and set it up in a quick manner.

Ju
Review №44

Wow!!! The face painter was amazing, she was quick and painted faces with so much detail. She painted every child and there was a lot of kids at the party. She did a lot of different faces with such detail and was super sweet. Also the magician was awesome the kids and even the adults loved him. He had a lot of crowd participation and was so friendly and patient with the kids. Enjoyed the entertainment and would book for every party moving forward.

As
Review №45

We rented the Frozen bounce house for our daughters birthday and it was perfect. The rental was easy on time and fun. I definitley would suggest Mr. Moonbounce LLC for your bounce house needs. Everyone was very professional and helpful.

Ma
Review №46

We’ve been working with Mister Moonbounce for three years now. Each year they help us out by providing a dunk tank as well as other fun carnival games for a large-scale campus event that all of our participants love. They are punctual and easy to work with, and we would highly recommend Mister Moonbounce for any of your upcoming events!

Ta
Review №47

On July 18th we celebrated my sons 4th birthday and I was So happy Mr. Moonbounce provided an amazing Moonbounce and A GREAT service !!!! The kids Loved it and I was able to give my 4 year old some normalcy in this Quarantine.I will definitely book again and again!!!!

La
Review №48

Rented the gold pedestals for a outdoor wedding ceremony. Pedestals really made the ceremony pop. Nice inventory and good to work with.

Sk
Review №49

I will definitely use these guys again they driver who dropped off the Moonbounce was so kind.

Ra
Review №50

I love Mr. Moonbounce! We have used them consistenttly for the past 5 years. They are reliable, consistent and reasonable. Mr. Moonbouce has become an extended member of our program familiy and we are so appreciative!

Br
Review №51

Professional, courteous, and timely. I would recommend and use again.

Ka
Review №52

We have used Mr. Moonbounce for 2 going on 3 years for our toddlers birthday parties . Always a pleasure dealing with employees who drop off and pick up items, fast and easy ordering and they always send me reminders each year. Highly recommend! Thank you for your services!!

Gl
Review №53

They made my event stress free n everything i needed mr moonbounce came through with it n i would reccommend them for future events.. Awesome service...Thanks again.

Sh
Review №54

David was phenomenal!!! He switched my rental days last minute per request . He made sure my two year old birthday was celebrated and one to remember . I will be booking again . Thanks so much Mister Moonbounce !

DC
Review №55

The delivery drivers were polite and helped set up the moonbounce. They even gave us extra time for my sons birthday by dropping off 30 minutes early and picking up an hour late. Definitely will be a return customer for my sons next birthday party!

Sa
Review №56

Horrible experience. Owner did not show up on the day of the event after I paid for the event weeks in advance. Owner also hesitated to provide refund. Horrible service I was truly disappointed. I had friends and family from out of state visiting and it totally ruined our event and did not leave us any time for a backup.

Ca
Review №57

We love working with David and the Mr. Moonboounce! They have always been professional from the ordering process through the event end. We love how they do more than just bounce houses, it is a one stop shop for fun. Looking forward to booking with Mr. Moonbounce again for our carnival!

To
Review №58

Mr. Moon bounce is very professional and has excellent service... I look forward to working with David in the near future. Be blessed.Gifted Hands: event planner

La
Review №59

Very nice and reasonable pick and drop off was on time would recommend to others I will be using themAgain

Ca
Review №60

We rented a moon bounce for our daughters 4yo birthday party and everything about the process was seamless! The setup and breakdown was easy and the kids loved the moon bounce. My daughter was already asking to rent one for next years party!

Da
Review №61

Zion Baptist Church has been using Mr MoonBounce for years at our Community Outreach. We have be very satisfied with the equipments and customer service. The owner is quick to respond to concerns and the attendant was nice with the children.

Da
Review №62

Ive rented from a few companies for youth group events, and this is one of the best. Professional, timely, affordable with good equipment and helpful professionals. We are repeat customers.

Na
Review №63

The service was great he came early to set up and was very professional. Definitely recommend!!

ni
Review №64

Great service! The gentleman came to set up the moonbounce but first assessed the area to make sure it was set up in the best/safest area. He arrived earlier than expected and informed me of the rules for play. Very professional. Id use them again.

As
Review №65

Very efficent! Came early and picked up on time!! Will definitely use again!!

Ki
Review №66

Awesome Customer Service! The ripcurl water slide was a big hit with the kids and adults!!!

Re
Review №67

Oh my goodness! Mr. Moonbounce helped turn my pumpkin patch themed vision into reality. They were prompt with delivery and set up and also break down and pick up. This little kiddie table was the absolute cutest. Thank you to Mr. Moonbounce! We are greatful! Please see them for your event needs!

Ke
Review №68

They were great didn’t have to pick it up , set it up or take it down & return it already recommended to 2 other potential customers

so
Review №69

They were a bit pricey, but they were really fantastic. I needed to tweet my times at the last minute and they were accommodating. They arrived on time, which was my biggest concern.

Om
Review №70

Got a tables and chairs package. Great service and an awesome rate. I’ll be using them again soon.

Me
Review №71

Mr. Moonbounce was excellent! I needed a last minute moonbounce- and they were able to provide one easily, professionally and timely. I would definitely rent from them again!

Ch
Review №72

Always available always on time when i need them for an event

Me
Review №73

The company I work with requested a dunk tank for a fundraiser and Mr. Moonbounce was very professional and helpful! They arrived extra early to make sure everything was ready for the event and were efficient in setting it up. Leading up to the event, I had many questions which I would call them about and they were very responsive and even would call me back if they saw they had a missed call from me. Great customer service and everything went smoothly!

Im
Review №74

David is the best as all ways. The team of guys are awesome! The only complaint that I have is the face painters. They never come fully equipped to work. The always need tables, chairs, and a tent. I know that they are contracted out but they still are hired under Mr Moonbounce. I feel that all contractors should come fully equipped with what they need. Other than that, I have no other complaints. David keeps me coming back!

An
Review №75

They were very professional and great service.

Ju
Review №76

Excellent Customer Service, Im telling everyone about Mr. Moonbounce, thank you so much

Th
Review №77

He did not show up at all and missed 50 of my calls... horrible experience!

sa
Review №78

Great company Face paint & Balloon twist was awesome

Tr
Review №79

Showed up earlier than expected, it was set up quickly. Were unsure of when they came to get it but our extension cord was rolled up nicely and set on our patio for us. The gentleman who set it up was nice and worked with us even though we were indecisive of where we wanted the bouncy house. Overall, the kids loved it for their party which made us really happy. The cost was affordable as well, who doesnt love that? 10/10 would rent again!

La
Review №80

Over all very satisfied with renting from here.The guy was a little later for pickup but it’s okay the kids were able to have a few more minutes to jump around. Very friendly and very helpful. The party was a blast. And the Paw Patrol moonbounce was great!

Ra
Review №81

Delivery and pick up were super smooth. we ordered fairly late, and they were super accomodating.

K
Review №82

Best wedding setup!Don’t let the name fool you. They have beautiful and elegant rentals. The service was wonderful! They were overbooked so David, the manager drove my throne chair and backdrop hours to my daughters wedding. I received so many compliments, but even better than that. My daughter called the setup EPIC! I would recommend them to everyone I know. Thanks David and Mr. Moonbounce!

Ja
Review №83

Ive used Mr. Moonbounce on numerous occasions and they were always on time with the drop off and pick up times that I scheduled my events for. The product that I ordered for rental was just as it appeared in the photo arrays of the merchandise and was always in good condition for use. The staff is always professional and courteous and assures that you have a understanding of how to properly use the equipment if necessary and the prices are very reasonable. I recommend this company to anyone for use of any events you need entertainment or equipment for a perfect turnout.

Al
Review №84

This was a great event for our school. The DJ was fantastic. She went above and beyond look at the demographics of our school and tried to incorporate several different genres to appeal to each student group. Service was prompt and they were extremely flexible!! Will definitely use them again

Da
Review №85

So flexible, extremely professional

Ky
Review №86

Excellent customer service. Quality equipment and prompt service. Highly recommend.

Ke
Review №87

David is the best!! We have contracted with Mr. Moonbounce the last two years to provide entertainment for our youth lock-in at our church. They are on time, very easy to work with, honest, and provide clean, quality equipment. They have a great variety of inflatables, games, and accessories. Plus they make our jobs easy because the kids love every minute. I would highly recommend Mr. Moonbounce for any event. Keep up the great work David!!

Me
Review №88

We ordered the monster truck Moonbounce for our sons 3rd birthday. Delivery was on time and set up in no time. Everyone had a blast bouncing. We will definitely use again in the future

St
Review №89

Great service, Easy to work with, and most of all, Great Quality Product. Highly Recommended!

Yu
Review №90

Good Company. Good staff and awesome customer service. David was very patient with me and made sure my orders were what I needed for my event. Delivery was on time and pick was scheduled as planned. This company has so much for you to choose and select from. I will highly recommend them.

Cl
Review №91

I was very happy with the service and the product that I received for Mr. Moonbounce. I will be referring you for future events. Thanks for making my day special.

Ph
Review №92

Delivery was earlySetup exactly where we wanted it placed.No damage to propertyBounce was clean and worked perfectly.Pickup was prompt and on time. Definitely would recommend them to anyone looking to rent this type of equipment. Prices were in line with other companies.

Au
Review №93

We used Mr Moonbounce for our daughters first birthday. They were able to provide everything we needed on less than a weeks notice. They delivered well in advance of the event to allow time to set-up. We will definitely be using them again!

To
Review №94

This was my second time usingMr. Moonbounce for one of my grandkids birthday parties. I was thoroughly satisfied with the customer service and delivery. I appreciate the professionalism. Lord willing, I will back next year.

Su
Review №95

Very happy with their services! Highly recommend!

Co
Review №96

Ordered a moonbounce for a high school graduation party. Also rented some tables and chairs. No problems at all. Delivered on time and kids had a blast. Our delivery guy was super nice, too!

Le
Review №97

Top-notch bounce house; polite service; reasonable price.

Am
Review №98

Excellent service and products! We look forward to working with them again!

Je
Review №99

I would not recommend this company for many reasons. Their communication, once they have your deposit and rental agreement was nonexistent. They did not have the requested number of picnic tables and substituted tables and chairs instead. They planned to drop of the tables, chairs and bounce house 30 minutes before 165 people were arriving and they would not set up the tables and chairs. I was expected to do so. The bounce house was not set up properly so it deflated on the children inside, with the potential for serious injury. They were over an hour late for picking up the equipment. Since this was a venue, not a residence, it required someone to sit around for hours waiting for them. It was a totally stress filled experience and I would not want anyone else to have to encounter this. The excuse was they were busy with other commitments. Then limit your rentals to the number you can reasonably and professionally handle.

la
Review №100

I had to find somewhere at the last minute. Their customer service was great. They dropped off within the hour i spoke to then and came back in a great amount of time for pick up. Thank you again true life savers.

Information
98 Photos
100 Comments
4.8 Rating
  • Address:Dock #1, 6801 Eastern Ave Suite 102, Baltimore, MD 21224, United States
  • Site:http://www.mistermoonbounce.com/
  • Phone:+1 443-909-5215
Categories
  • Party equipment rental service
  • Amusement ride supplier
  • Party planner
Working hours
  • Monday:10am–6pm
  • Tuesday:Closed
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:9am–6pm
  • Saturday:7am–2pm
  • Sunday:8am–12pm
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