Awesome sales, great selection of Christmas decor. Online shopping is wonderful. Both curbside and delivery!

Lots of little treasures here for jewelers. Small selection but has some items you wouldnt expect. Store is clean and organized too. Got a great pencil set and sketch pad.

The staff was attentive and very cordial. Store is well stocked, however the 3 Stars is for very pricey items in store compared to similar items in other stores.

This place is dangerous for me, I just want to buy everything. And the ladies working here are super nice and friendly. I love this location.

Lots of floral and decorating items

I love this place. Michaels is my go to arts and crafts place in general and this location is convenient when I shop at H.E.B next door. They are usually in shock of what I need but if not, they are super helpful in calling other locations. I love the staff here as they really do their best. No one is perfect but what they can do, they do. It may not be the biggest store but not every store needs to be huge to be good. Looking on the app or online helps to check stock. Not to mention the coupons. I love going to this location and the great hills location.

Great Christmas decorations. Online is awesome too.

Didn’t find what I needed (was told by Great Hills store would be at this location). But, CJ was super helpful. Thanks CJ!

Great back patio!! Food was awesome also!! Next time I go, I will try their beer!

Great staff. Wonderful help, but crazy expensive framing. Over $400 to frame 9 1/2 x 34? Ouch.

Went there today with my daughter looking for fabric, they dont carry fabric in bolts which is fine. The only reason I decided to buy anything is because my daughter took interest in a bouncy ball. So I grabbed a few sewing machine needles and the ball. We go to check out and the cashier rings us up and my total comes out to $15.99, I a $20 bill on the counter under the plastic barrier and she looks at it, huffs and tells me she cant break that. I say with question in my voice, the total is $16 and thats a 20, she Huffs again and says I know but we prefer cards because its less germs. I gently say then you should put a sign up indicating that. Mind you, she is wearing a mask as we all are and she is wearing gloves. This girl is maybe in her 20s if even that. I dont know if she has any medical conditions that puts her at a higher risk for catching covid but her attitude was uncalled for. I tell her I can pay with card its fine but she Huffs again grabs the 20 and says its fine I already touched it. She throws my change and my purchase on the counter and tells me to put my basket in the corner so they can sterilize it which has become a common practice, the basket sterilizing that is. Needless to say I have never been into a Michaels craft store before but people tell all the time they are great. Well, Im disappointed, and will never go back. Personality is a MUST in retail and clearly she didnt have the proper attitude for it.

Employees are always super sweet, go here all of the time!! Very quiet and peaceful and very spacious!!

I do body work for aircraft this is my first time stepping into drawing and they got me set up with all the proper equipment for my class

Their district manager parked in my stores loading bay and when he had to move his car to let my truck driver in he gave the finger to my truck driver for the mistake he caused. Very disappointed in the upper managements attitude to a simple situation makes you wonder how he treats his staff. Oh and the store looks great and all but I wont shop at a store that has such rude management. Its just a matter of principal at this point.

I just returned hone from picking up a curbside delivery at the Lakeline Michaels. I called the number posted to let them know I was there to pick up my order. I was asked to wait. I was on hold for over 7 minutes. I hung up and called back. My second call was answered, “Hold, please.” After being on hold for 3-4 minutes, an associate picked up my call and said , “Last name.” When I stated that she needed to work on her customer service skills, she proceeded to tell me they were very busy. After giving her my name and order number, I told her that asking for someone’s last name was no way to answer the phone. The associate then told me they were in a difficult situation. I replied, “You can still say “hello” when you answer the phone.I would not have felt the need to write this terrible review if the associate had said, “Thank you for holding” when she answered the phone. She did not need to tell me how busy they are. She just needed to apologize for my long wait.In the 10+ minutes I was parked directly in front of the store, I saw several customers enter and leave the store. I did not see an associate deliver a curbside order before I received mine.Time for a review of your customer service techniques.

I regularly shop here and online they have great discounts and a good selection of inventory. Recently I ordering some jars online, when they got to the mail my ups called stating my order came in with broken glass. I quickly call my local store and they were very polite and assured me just to stop on in and they would take care of it. I did just that straight from picking my order up at ups. With in minutes they replaced my order and I was ready to be on my way. They were so nice and quick to replace my order. I needed my items right away so I was so happy they had them in stock and it took no time at all.

Great store for anything craft related you can imagine. I personally use them for calligraphy supplies and craft paints for woodworking projects. Great selection.

4 star only because the Glazed are never ready after just opening when i arrive

Looking for a particular color of craft paint to touch up a project. Took a sample piece with me and was able to match it immediately with their large selection of paints. Good price but hard to get out of there without grabbing something else since they have some much to offer. Parking is ample.

Great choices and reasonable prices.

Forget Hobby Lobby - this is the best place for men who are uncomfortable in an Arts & Crafts, doing errands for their wives. Friendly & helpful staff. No bad attitude with answering my dumb questions ( I know nothing about Arts & Crafts ). They even offer expert advice & explanations.

Halloween supplies are great.

The prices are high and selection is moderate.

One of the better stores. Always fully stocked. Went to get a couple of bella tshirts. I really think they are very over priced. You can get them for $3.60 wholesale.

None of your business. Stop following me.

Michaels is the best store for me for Paints and Art Supplies.... Good Variety and Quality!!!! Well Stocked and Easy to Search Over Each Section...Nice Selection of Guide Books and Coloring and Other Art Books.... Helpful Staff

Great arts and crafts store whether its seasonal or for every day items. Theres always a deal or sale, so make sure you have a coupon handy. The service is hit or miss as Ive had great service and then terrible. The poor experience is when Im asking for an item and they think its in a certain aisle, but not really being helpful. Id like for them to show me rather than guess

Fun craft store with a diverse selection. We were looking for some pretty specific, obscure stuff and were able to find what we wanted.

Friendly, helpful staff. Pretty good stock for a smallish store

Really just nice place, arts and crafts is so fun and this place has just so many things for anyone who likes to craft. Dont cry, craft. Stickers, fabrics, art supplies, decorations just really neat things.

Employees are friendly, but werent as knowledgeable on where things were. The prices are high unless you catch your items on sale. Overall good experience though.

Always a fun store. Kaylee was very helpful, great ideas for my art project. I could tell she is an art student and very creative.

Such great stuff! I can easily spend hours here.

Great shopping experience. Staff was helpful. Sales galore!!

Everything in order in that store. Was very easy to find what I came for.

The prices where great and staff really helpful and friendly great customer service. Thanks to staff for making my shopping experience a great one.

I found a lot of great decorations here! Even with the deals Ive spent about $750 here, 2 visits, 2 baskets each visit. I would give five stars for every cashier that I had. They were so nice with my 2 basket orders! Even stuff I had to return. I really appreciated how nice they were.

This location was very clean and nearly, if not everything, was stocked and available! Great shopping experience!

Great for craft stuff

Very clean and organized. Employees very helpful and respectful

Good store provides arts and crafts , store seams over crouded with merchandise.4 stsrs

Bought our daughter some shoes to decorate for Friday night sleep over. Cheap fun.

Good place for buy anything you think

Cluttered, expensive, filled with odds and ends... I did find what I needed. But it was 3x more expensive than it should have been. I bought it anyway. I paid for the convenience. That is the frustrating part.

Michaels always has a great selection. One of my favorite places!

The staff at this Michaels are always so nice! Its always neat too

Good. PlaceNice attendants

The lady work there doesnt have much of knowledge about their own products in the store... She didnt know what plastic canvases are...

My favorite Michaels store so far. Staff is very friendly and helpful. They always have just what I need.

Good selection of products. A little pricey but less than Joanns

Properly managed from a business perspective, but the staff seem pretty snobby and pretentious

Ok

Helpful staff. Was looking for something that was advertised on their website, turns out they didnt have it and suggested something similar. Also pointed me in the right direction when Istatted looking for something else. Dealt with 3 people all in all. All extremely helpful.

Customer service was outstanding. My online order was not ready yet. And i had one pick up at a far location. They suggested that i cancel that order. They helped me find it in their store.

Always have the best deals! Plus webpage helps me see inventory.. love this location

Had exactly what I needed. And some things I just wanted

Great sales...got some great frames

In and out real quick. Had what I was looking for.

Great place for art supplies.

Large assortment of quality seasonal decorations and diverse selection of picture frames. Everything needed for arts and crafts is here.

Good place to buy your supplies for any craft you are working on

Lot of choices. But very narrow isles. Hard to move trolly arround

LOVE Michaels in Cedar Park! Everyone is so nice and its easy to get lost in there!

Great location.. great store with unbelievable selection of Christmas goodies.I went in for something that I thought might be a little hard to find..After going through entire store I found it....a necklace holder for long chainsPerfect and on sale. I found the staff very nice and helpful.

The store is well organized with lots of selection but usually a wait to check out

The store was clean and decently neat, but the selection could have been better. The cashier was very nice and offered to sign me up for rewards. My purchase was a good value too.11-21-18

I really enjoy going to this location. Its so light, bright and spacious. Great selection of supplies. If I come across something on their website and I cant wait for shipping 9 out of 10 times Im able to find it in this store.

Endless possibilities in ideas to put in motion. Check for the coupons and life is good. Location is laid out well, and the staff helpful.

Fun place to browse/shop!

This is the best Michaels to shopping in this area! Why? Because the girls that was working there during x.mas 2018 they was so nice and very helpful!No they dont judge you by your intinacy , skin, color like the elders lady from the other crafts stores that you all already know the name!I wish Michaels sell fabric so I dont need to go shopping to the others ones.

Michaels did not have what I wanted this time No 2 silver plated crosses, decorated &/or plain, need more religious items!Thanks!

Needed several things.....didnt have any of them. First time for that. Wasted trip in the cold and rain. Came home and ordered from Amazon.

Everything for artistic porpouses and house things to do

Others are less confusing

Michaels is the best for anything craft related. And you dont have betray your beliefs to shop there...(*cough* Hobby Lobby *cough*)

I think this one is one of the best Michaels, I liked it, stuff is very kind and helpful

I went in for one item and it wasn’t a sale item but it was a daily deal item. The manager was super rude and not even unapologetic of how deceptive their policy is. I was a pretty consistent Michael’s shopper but no longer.

This is a very nice michaels. It’s clean, organized, and big. The worker who helped me out was incredibly nice.

Great location, fast checkout, and tons of variety in the products offered. Good cost of products as well. Wish there were more supplies like mesh for latch hooking :)

The selection is very complete, and the quality is always good. I found everything I was looking for. They had everything I needed. Very friendly staff, and clean atmosphere.

Awesome

I forget her name, but the cashier who checked me out was super helpful and fun to chat with. Michaels is a dream and its always a pleasure to get sucked back in there.

I like Michaels because they stay open an hour longer than Hobby Lobby. Even though I think the store is smaller and has less selection than the Cedar Park Hobby Lobby, it is well laid out and things are easy to find

Has a huge variety of craft supplies reasonably priced. Does custom framing but can be expensive. Good buys at Christmas time.

Good price on big yarn for blanket.

Spring is in the air! Always looking for new ideas this is a fun place to shop. Great prices and clearance

Great deal on frames today - 70% off! (Saved over $1000 dollars)

Nice decorations! Micheals was like a mix of a LOT of stores! I loved the sales! I just wish it were bigger..........

Justin Beiber is an absolute talent.

Just be sure to check for deals/discounts that you wouldnt be aware of unless you go online and visit their website. There are coupons on the website that youd miss otherwise, if you simply go to the store and dont check online first.

Now partner up with UPS made it even more awesome. Friendly staffs, great products

My go to craft store. The clearance is to die for, sales are great. The staff is usually always helpful. My only complaint is that product varies store to store so I may jave to make 2 trips but thats okay. Honestly when the sales are on you cant beat some of those prices and for the variety of items that they have Ill keep shopping.

Only 1 cashier and alot of employees... hmmm.

I always enjoy Michaels! I wish they had exactly what I had in mind but I found something else comparable

Good pen selection.

Great location and great selection of everything!

Friendly staff and organized selves so easy to find the items I needed

Theyre having a great sale right now, but couldnt find some of the things I was looking for

I usually prefer Hobby Lobby for the sales but Michaels is stepping up their game! Great craft store!

Extremely rude staff, especially the management. The only reason I have gone here is because Hobby Lobby recently closed and the next closest location is not close at all. The staff at the Great Hills location are great compared to this location.