This hotel has a lot of potential if the management and some of the staff acted just a little bit interested in their jobs. FYI - parking fees are NOT clearly noted upon booking, if you park in the hotel’s lot it is $45/night for cars and $65/night for SUVs. This does NOT include moving your car, if needed, to drive somewhere. Astronomical...I’d suggest parking in the street spaces across from the hotel, ~$15/day through the AP parking app. You can come/go as you please as the payment is tied to your license plate, not a spot number.The hotel itself could have been cleaner, given the obvious AND the factthat it wasn’t booked to capacity. We were assured that the room would be cleaned to the strictest requirements, yet when we got to it, there were dead flies on the windowsill, each surface had cup marks/other substances on it and the AC barely worked.We had to ask multiple times to have our room cleaned. The building itself is great; lots of character and nice outdoor seating. For the “resort fee”, the cabanas could have been sanitized better.All in all, if you are looking for a few quick nights at the Jersey shore, it’s not awful — but it’s definitely not worth $300/night. We stayed during the week @ ~$150/night.

This is a beautiful hotel. Once you check in do not expect any house cleaning clean towels extra shampoo etc. Refrigerator is extra per day. Bring your pet charge extra per day. Parking is also extra. Expect to pay $200.00 per day extra when all is said and done. Of you eat or drink here the service people are trained to say they added an extra... To get a big tip. The Asiananager at the front desk just yeses you to death and will call the cops on you once you get loud or ask for his manager. During COVID 19 we are asking for basic things. We ate paying for a give star hotel and getting one star service at best.. I have to say that some one star hotel s may offer you better service. This staff should learn health safety and social skills. I strongly do not re o..end this place.

The hotel was nice. I wish I could experience it before covid hit. You can tell the building was old pre 1940ish HOWEVER they have done a great job with interior decorating. The rooms were nicely sized only issue is if you’re a person with a high tech gadgets, bring an extra extension cord. Plugs are very scarce. The WiFi also constantly boots you off. Pool was nice, lunch at the pool was good. Guys at the front door are very hospitable!

Beautiful ocean view room! Parking on site was very expensive but you could pay less and park in the street

My go to place at the Jersey Shore, the building is quirky but you cant beat the location and the staff is always amazing.

Where do I start..As soon we check attidutes starts then parking is 45.00 off season seriously. We specifically went there to review hotel for possible wedding reception. When my fiancé asked simple question there answers rudely. Then suite room experience begins, we found blood in bathroom on radiator, blow dryer broken, windows where so dirty couldnt enjoy ocean view,TV was so small and far my fiance has a permit squint...No room service no microwave nothing. I understand the covid19 situation but you can have exception to rules i spent over 375.00 a night for basically a box room...

Ok hotel. I would pre book in advance especially in the summer time. We booked same day on a Saturday it was over 600. Pool was very nice socially distanced very well and drinks were flowing. The servers at the pool were awesome. Everyone was very nice and attentive

Positive: Proximity to the beach Negative: Great interior renovations should also renovate pool

Was disappointed this year... I understand times are tough but this was quite a different experience than we’re used to. I take my mother here every year for a little vacation and it’s always great. This year was different... Once you book the room make sure you have a fridge otherwise they will bill you $25 on top of the $25 resort fee (resort fee?)... We asked for one and they were just like yes it will be right up without mentioning a charge. Also, due to Covid, there’s no breakfast included (understandable)... I guess my only issue is why are we paying a $25 resort fee and $25 for a little fridge in the room? Roof is closed, mezzanine is closed, breakfast is closed, parking is always another expense, pool is laughable, etc...? Not to mention we stayed 2 nights and didn’t use our initial wristbands the first night for the pool so tossed them... Then decided to spend $350 for another night and were questioned as to why we needed 2 more (who do you know here, why do you need more bands, are you giving them out?)... No, we just booked another night and were told they were only good for that day. I’m here with my mom lol... Give. Me. A. Break... Also, I know summer is almost over but make sure you figure out beach passes otherwise you might be upset upon arrival. Passes sell out quick and if you spend that amount of money on a room and show up to find out you can’t go on the beach, you might lose it.

There are a few issues that I have with this hotel starting with the price. Although it is a great location very close to the beach, I feel that the service and cleanliness of this hotel should be much better given the price. Our room was not ready when we arrived. There are 3 elevators, not one works properly. The room smelled or urine and mildew and stayed very warm even though the AC was on the lowest setting. There was a small blood stain on the comforter. There was a regular thunderstorm and the cable and WiFi were out. The staff is mostly rude, except for the door men. Overall I expected I much more comfortable stay given the price of this hotel. I know the location is great, but the hotel was very mediocre. Don’t stay here unless you have a pet. Apparently there are a bunch of pet friendly rooms.

We enjoyed our stay. We love the location. The hotel faces the beach. You can walk to the beach, boardwalk, and many restaurants. The hotel itself was clean. The staff, especially Lisa at the front desk went out of their way to accommodate us. Everyone was friendly and pleasant. Can’t wait for a return visit.

Good scary pop up event. Nicely done, clean and well run

The first two nights were good but the third night the air conditioning in the hotel stopped working. No compensation.Also, the rooms have a mildew smell. All our cloths smell.The pool area is great. The staff at the pool area is AMAZING. 5 star.The waitstaff in the hotel restaurant is not friendly. We had to beg and argue with them to get a cup of hot water.If you stay here, dont have your hopes so high but the pool is great.

Thanks Robbie & Lisa for helping make our stay better. Hotel is outdated overall, but the staff members are pretty helpful. The hotel is a 5 minute walk to the beach! Awesome rooftop view. Their pool was closed because they were painting it which does not make any sense to do in July. Room was not the cleanest but was decent. Between okay and good stay overall

Komodo Asian Gastro Pub! Holy Moses the food is soooo good, I could not stop eating the fried Calamari, the sushi was fantastic and extremely fresh, I will definitely be going back!

Had an Amazing time. We celebrated my daughters 36 Birthday. Pool location was super clean & fun. Thank you! For all your services.

The Berkeley Oceanfront Hotel is not on the Oceanfront. Its across the street from the ocean behind a building. The front of the hotel doesnt even face the ocean.The room was clean, but only one of the way windows had curtains so the room was always bright. Especially at 5AM and on. The hotel its had cobwebs and light damages in the hallways and in the back entrance from the parking lot. They also charge to $45-$65 a day to park at their parking lot during your stay depending on the size of your car.Once their I realized there were better look hotels in the area that actually faced the ocean.

I ended hospitalized just before my birthday weekend due to organ failure and faced possible death. Attempts to cancel, obtain a change in date, and refund proved that this place lacks real care. There is no room left in this world for greed. Never again

There was a bugs in the room. And paid 1300$ for 2 nights and they don’t have fridges. Have to pay 25$ per night for fridge. What a joke. I would never book this hotel again

The wife and I were not pleased with the price of $300 for two nights. They didnt even have a small Refrigerator or a little coffee maker. Luckily I came with a small cooler to keep my daughter milk cold. Oh, I almost forgot, Microwave was not present also. If you book a room here, be prepared to have Warm Beers, Warm Drinks, and Cold food.The beach was fun, but the overpriced hotel was not. Even Holiday INN have these items.Bring your Cooler, Especially if you have a small child.

The place was renovated since the last time I was there and the hotel is beautiful. I thoroughly enjoyed the rooftop. The only thing that stops me from giving it 5 stars is the fact that you have to pay to park in the lot where youre already paying to sleep. That was never the case in the past again it is the only thing that stops me from giving it five stars.

The deluxe King room was big and very nice. The bathroom was clean but the shower could have been a little more elegant. Thats why its not a 5

Attended in the off season during COVID, mid-week, hoping to have a few peaceful nights away from home. The hotel itself is shabby and dirty. The rooms are large, but dont seem to have been updated since the 70s. The hallway carpet was soaking wet from a leak somewhere. Our room had not been cleaned thoroughly, there was a half used shampoo bottle on the floor next to yhe tub. The biggest problem, though, was that none of the staff were wearing the state mandated masks. When confronted, they were surly. We ended up checking out early and moving to the Asbury, which was fantastic.

The rooms are nice,so is the view.BEWARE!! Staff steals.There has been thefts at this hotel for years.One of the Managers. Was charged with theft and embezzlement this month.My phone was stolen out my room.I tracked it still in the hotel.I was told different staffers clean the. Rooms.room.

This is simply not a good value for the money. If you decide to pay 500$ for an oceanfront room, be prepared to gaze out the window at a derelict eyesore of a building that is rotting in front of the beach surf. Our room was clean but lacked small amenities like a coffee maker in the room. I expected much more at this price. The doorman was the friendliest person I encountered.

There was a mouse in our room!! My friend and I went during Labor Day weekend, stayed one night on the 5th floor. We weren’t in our room for more than 2 hours and saw a mouse. They moved us to a “better” room on the 8th floor and NEVER gave us a refund..not even a discount or an offer of any kind. I am very dissatisfied with the cleanliness of the hotel, not to mention the management. I would not recommend this hotel to anyone.

Stay away!!! Check-in people could not be less friendly and getting info from them about parking is like pulling teeth. Checked in and then checked out within 30 minutes. Room was hot and musty (over 80 degrees), carpet and bathroom floor were filthy, crumbs and stains on the floor by the foot of the bed, and thermostat didnt work. I felt uncomfortable taking my shoes off or unpacking my luggage. Called down to the front desk and was told an engineer would be right up. 25 minutes later he still hadnt shown up. So, we decided to leave.At the front desk we asked for the manager to request a refund. He was at the front desk on the phone. Despite being first in line, he intentionally called on the next people in line and made us wait. Spoke to him politely and explained that we were not going to stay and requested a refund. He happily said that our reservation was non-refundable. And nothing else. No apology. No solution, nothing. After speaking with him further, he said he could put us in another room. No thanks. We left and are now disputing the 2 nights of room charges through our credit card company. And, to add insult to injury, they tacked additional charges onto my credit card a few days later, despite not having even stayed at the hotel.By the way, their parking rates are exorbitant considering you are parking in what looks like a construction zone surrounded by a chain link fence. And for $65, you get to park your car yourself bc there is no valet. Not sure why there is a $20 upcharge for an SUV considering it is not a covered parking garage.

The room was fine. All the hidden fees that you find out about when you arrive is what really disgusts me. $25 a night extra for towels at the pool and water in your room, which there never was any. parking per night in the hotels parking lot $45 OR $65 FOR AN Suv. No refrigerator in your room. I would never step foot in this place EVER AGAIN. Berkeley you got me once but never again.

The Doormen truly set the tone for how this vacation was gonna go! A Friendly Welcome supported by Attentive service throughout our stay. Thanks Ari and Staff.

I have been trying to cancel this reservation through booking.com reached out to hotel several times due to governor rolling back full opening. The Jersey Shore last week was also very crowed and do not feel comfortable heading down there any longer. this hotel owner upper management would not accept waiving the full price cancellations!!! Or even responded to my email. I would NOT EVER book this hotel again!! I much rather stay down the cleaner and better run Ocean Palace Hotel or The Asbury Hotel - who are above and beyond accommodating! would not recommend booking this hotel. the reviews are also horrible!! should have listened!!

Hotel very eclectic, location was great however extremely overpriced for the amenities. Rooms need a little updating. Breakfast good. No restrauants seen on property..

AC slammed inside of its housing cabinet everything it switched off, which was frequently because it was running in short bursts. It was very loud and made it difficult to sleep. The walls and doors do not block out any sound, people in the next room and hall sounded like they were in our room. Ocean front room view has an old boardwalk building outside of the window, the building is covered in plywood and looks like it needs to be torn down. The pool needed to be cleaned and they ran out of pool towels. They charged me for 3 days of parking even though I didnt use their overpriced parking and never asked for a parking pass, when I asked to have it refunded I was told they had to get the managers approval, who was not there and they would email me.. overall disappointing for the price.

Positive: except for the location nothing else Negative: the hotel had mold in the bathroom and the staff were least concerned about it, they rented this place out knowing the health of their guest would be at risk. this place is health hazard.

Four stars only because whomever did the renovation obviously was doing either a rush job or didnt have much experience (power outlets cut larger than the cover plates, pencil markings left on the misaligned tiles, sticker residue left on the bathroom mirror, all the telltale signs of poor craftsmanship, and the unmistakable smell of mold). For the poor quality of work, and the fact that our room had mysterous wet spots on the carpet, I took away one star (generous rating).The four remaining stars are because this is a great historic hotel in an amazing location. It needs to be preserved and have a better quality of care put into it because its beautiful and, come on, it was Jonny Cashs favorite Hotel. Im happy to have had the chance to stay there and learn of the history, and I would recommend staying a night to have the same experience, but sadly, we probably wont return.

Hotel was great ..beautiful, clean and the staff were great. Location was the best. A bit pricey between fees and parking. But in the end, definitely going back.

Why was it excellent? Aside from the overall pristine service, Urbano at the patio truly made our stay wonderful. He went above and beyond to accommodate us. Thank you Urbano!!!

Stopped in Sat Sept 26 with my wife for drinks. Very busy. But understaffed. Only one bartender, who didnt make us wait long considering the amount of people. Great drinks. Very friendly guy.

Really enjoyed our one night stay. Very comfortable and super clean. Our room was pretty massive honestly. We had a lovely night out and all around a good time. The views from the roof are awesome. so totally make a trip up there .

Shocking terrible service from their unprofessional staff. Tried to downgrade us multiple times and had us visit 3 different rooms; not sure if they realize such cheap gimmicks not only cause inconvenience to customers, but also lead to spread of covid--please stay away from this hotel for your safety!I was visiting along with my brothers family. We both reserved and paid for the deluxe room, but the manager sent our families to the smaller/standard room. When I came back and complained, he reassigned us another room. When i specifically asked if its the deluxe room, he rudely replied I am giving you what you booked. Well that turned out to be a LIE, since it was the small/standard room again. I came back, showed him my reservation for the deluxe room, and asked why he was harassing our families. At that point, he turned from being rude to being really angry. Somehow he finally conceded and gave us the larger/deluxe room that we booked, but the check-in was such an ordeal and took 1.5 hours to just get to our room.

The worst stay ever, very rude customer service, with the exception of one front desk employee named Lisa, she was the only good thing in the hotel, the rooms were really bad, basics were not available in the room: no tea or coffee, no microwave, no mini fridge, no ice in the pantry, air vent wasn’t working, bug on the bed, booked a partial ocean view, found the room in the back with no view at all, a friend got an ocean view room, they gave her one in the first floor and the view blocked by a building, she asked where is the ocean, they told her behind the building, lol, funny and crazy to believe they were serious. Tea and coffee were served in the lobby from 7-10am, went there 9:40 to find empty pots, asked for coffee, a front desk employee told us we have to wait for few minutes, a guy came to take an empty pot and left, and after waiting for more than 20 minutes, he came back saying “I don’t have coffee, and it is now after time”, thankfully the front desk lady “Lisa” was there and she told the rude guy to bring us a pot right away because we asked for the coffee long before the time. In addition, parking is $65 a night even though parking was available right in front of the hotel for less than quarter the price. In short, don’t stay there, pricey and no value in return, will never be back again.

Actually, I would give this a negative five stars if I could. Check in person was unfriendly and unwelcoming. The key would not activate the elevator so I had to wait for the check in guy to do it and he said the sensors aren’t working well, so it is tricky. The key did not work for my room which was across the hall from a barking dog. I asked for a room change.The hallway smelled of cigarette smoke and the room was musty. The ice machine did not work on my floor and I couldn’t reach anyone on the room phone because none of the buttons worked. I used my cell phone to call the front desk and was told to go to another floor for ice. I asked to have it sent to my room as it was late and I was in my pajamas already. It never arrived.All this, I would expect at a $50 per night roadside motel but at $300 it’s unacceptable. I will NEVER stay here again.

From the time we arrived on the property to the end of our stay everyone was very accomadating.George Johnson the door man was always there to accurately annswer all our questions.

Great hotel! Our room was spacious, clean, and well designed. We were attending an event at the convention center so this was the perfect place to stay being right across the street. The staff were very friendly! The only two things we did not like were 1. They charged a $22 resort fee we were not expecting-it is January-the pool is closed-what resort amenities would we be using? 2. Parking was $45 and not even valet. Had to drive the car around to the back of the building and walk bags out. It seemed pretty steep for not being in a city-so between that and the resort fee it was an additional $67 on top of the $200 we spent on the room for the night. We also later found out from friends there was a free lot on Grand Street around the corner and another friend parked on the street until 3am for like $6. So just keep in mind the almost $70 extra dollars you will end up spending on top of your stay.

This place is horrible. They are beachfront for nothing. You cant go to the beachThey double charged me on the room. So $1083 was taken out of my account. I advise anyone that comes here its not going to be good. I have traveled alot and this is by far the worst hotel experience.

Everything was fantastic! From the front desk to the bar service to the housekeeping, we were treated so kindly. My only issue is that there were some areas of the room that seemed to need some cleaning attention. However, I brought my own Clorox wipes and took car of the surface stuff myself. I highly recommend this hotel!

This was one of the worst stays I’ve had anywhere. Starting with the positives-hotel was clean and had easy access to the beach.The list of MAJOR issues:1)the first night of our stay, the hotel booked someone else into our room after we had checked in and gave them keys to our room. We arrived back from the pool to find other people in our room with with all of our personal belongings already in the room.2)before arriving I confirmed multiple times that the pool was opened all day each day during my stay and that there were no limitations due to covid or anything else as this was an important part of our stay. Upon arrival we were told the pool was closed at 3pm the day we were there for a private party. So our main day of the trip we were unable to use the pool when we wanted to.3)We booked 2 rooms specifically for the fact that they had pull out couches. Upon arrival, one of the rooms did not have a pull out couch. The only way to rectify the situation was to separate our 2 rooms to different floors, which was not an option.The manager was rude and barely faked an apology at each occurrence. I had to insist on any compensation for these issues. The more issues presented, the less friendly the staff became. I will never return to this hotel and would not recommend it to anyone.

The haunting was awesome. Had a really great time.

In the future I will listen to reviewers who say beware! This was a horrible place to stay. We booked our hotel room in advance and it was supposed to be 2 queen beds. We called in advance to let them know we were coming and they said no problem we dont give away rooms. When we arrived they said that the queen room was not available because of a leak which they did not inform us of when we called. They could only give us a king bed and sofa bed. Sofa bed was horrible. It was very thin and only a full size. The room they gave us had a heavy duty air blower on the carpet because it was wet. They moved us to another room that had mold in the bathroom ceiling. The sofa couch had spots on it and was dirty. Which looked like it was never cleaned. I literally could go on and on. I was very disappointed by the fact that they did not inform us ahead of time and we had to walk into this situation. The only plus I can give them is the fact that they moved us 2 times. But check in took forever because of all these issues.

Location is excellent, rooms are old, pool area is run down, though pool staff was super attentive. Front desk staff was also great to interact with. But for the money they are charging per nite, the rooms need a major upgrade. And please dont get me started on the parking situation...They are charging $45 for a car to SELF PARK!! No in ans out privileged.. Insane!

I will never stay at this hotel ever again. they hit my Card for almost 1000 extra, and still waiting for them to refund my funds. They are not eager to assist in this matter.

Beautiful old world hotel. Restored to way looked back when originally opened. Elegant banquet rooms for events. Large elegant rooms. Bring back memories of Asburys hey days. Have attended weddings and conferences here. Very nicely done. One block off beach. Nice pool as well. With Asbury Park experiencing a resurgance, and many nice restaurants and things to do opening in the area, hotel well positioned now to offer a place to stay and enjoy the beach and things to do in area.

This hotel was a dump when we stayed there circa 2007-2008-ish, right after it had been reopened by new owners, and redecorated with that tired generic Target-esque decor. The photos of the rooms are *that* old. There was no hot water, no water pressure, no air conditioning and the staff was very rude - a complaint that still seems to be the norm. Reviewing the recent complaints, it would seem that in 13 years, the management has still not gotten their act together. After the one time we stayed there under the new ownership, there isnt a snowballs chance in hell that I would ever stay there again. I stayed there once in the late 90s when it was run by the previous owners, and it was a beautiful, clean place. The two experiences were like night and day. Dont waste your money here.

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Positive: The location and the physical property are lovely. Negative: Woefully understaffed with poor/conflicting/nonexistant communication regarding expectations during Covid: not following own procedures, staff dont seem to know whats going on, no written information for simple things like pool & restaurant hours, roof

My (now) husband had our mini wedding ceremony and dinner reception here. We stayed 2 nights as did a few family and friends. Everyone was super friendly to us! My mom had an issue in her room at 10 pm and the maintenance guy was super helpful. Our room was clean and HUGE. Cant beat the ocean views. Because we had our wedding here they were extra accommodating and made sure we had a mini fridge in our room. I forgot to switch over my do not disturb sign but staff got the memo we were getting married and made sure to have our room freshened up when we returned from our wedding reception. The wait staff, bartender and pretty much every staff member we came across were very nice. We look forward to celebrating anniversaries here in the future! Only real knock which is a general Asbury problem is parkng. The rate to stay in their lot is STEEP. That was a deterent for friends to uber instead of stay at the hotel.

Local hotel on the near beach front. Hotel is clean and has character. Clean and airier. There paid parking available which can add up.

If anyone ever wrote a good review about this place I feel sorry for them because I think this was their first hotel stay ever and did not realize there is a whole other side to hospitality service. Place is an over priced dump. Just look at the photo they post. The staff is probably the worst part. They completely ruined my vacation after I was an essential covid worker for last 6 months dreaming of a day off. They didn’t give me one concern of apathy. I. Fact when I told other guests about their lies before checking in they tried to throw me out

Not impressed at all. Staff was very rude. Made us wait for pool. Also they made a mistake and debited $600 out of my account and now takes few days to get back. Overpriced. No complimentary breakfast.

Beautiful hotel, from the lobby area to the mezzanine to the rooftop and rooms. The rooms are spacious w cool decor. We had an amazing ocean view. Great customer service as well. Easy walk to so many great restaurants and shops and the beach. Will definitely return!

Considering the cost of the stay, I was disappointed with my recent visit. The staff informed me that the fridge in the room was taken out due to the pandemic, but they would put it back in the room for $25 per night. Next, the hotel did not provide any parking and even though they are an oceanfront hotel, they did not provide any beach passes. Lastly, house keeping did not come to the room every day. However, I did enjoy the ocean view from the hotel room, as well as the convenient distance to the beach. Overall, the stay was underwhelming, considering the cost.

Just got here and so far so good. The location cant be beat. Right across the street from the ocean. I got an ocean view room with a beach pass for around $160. Not bad. Room is clean and the ice machine worked. If the bed is comfy tonight, I picked a winner.

Lisa at the front desk was awesome, what ever we needed she was able to accommodate. We were here for my daughters wedding ( the actual wedding venue was across the street but most of the family stayed here). Pretty pricey but you pay for the beautiful location.

We went for the haunted house. It was Sspo0Ooooky

All i can say is don’t stay here if you don’t like sleeping with mice!! There was 2 in my room one in the lobby! Yes you heard it RATSSSSS DON NOT STAY HERE the staff didn’t do anything for me didn’t even apologize they are used to it it’s nothing to them

Not worth the money. bad service and run down

Very bad staff. To bad hospitality while i was requesting e refund everyone was complaining and screaming at the receptionist. The menager was very rude and unprofessional. I wish i could rate this 0 . Worst Hotel you can find in New Jersey. To bad for booking.com that have hotels like this and make us ruin birthday weekend.

The hotel overall is very nice, our room was large and updated with great views. But management needs to address the motley crew of Bellman working in front of the lobby. They seemed confused and poorly managed.I go to pull into the front of the building to check in, in the middle of a very hot day only to find the driveway iblocked by cones. So I park down the street walk up to the doorman and ask if I can drive up. He says no but he’ll walk down to my car, I say thanks but no thanks. As I’m unloading my car other cars are building up trying to pull in to the hotel. Finally the Bellman remove the cones and let customers back in.What a mess. No idea why they blocked the driveway in the first place but their clearly not trained in how to provide proper hotel service and someone should address the issue immediately.

Very mediocre hotel. Overpriced for the amenities offered. The most expensive room is right by the elevator. Friendly staff.

The room was dark and the bathroom dingy. Towels were equal to locker room quality, overused. All of the outlets do not work. There were holes in the bathroom vanity and a missing light bulb. First time ever a tv was larger then the console it sits on.Overpriced for the quality of hotel.

Avoid in the winter! It was only 56 degrees in our room, and we had no heat or hot water for most of our stay! They also offered no compensation for this major inconvenience. Read other reviews, this is not an isolated incident and not worth ruining your stay. Book another hotel!

First, I booked through Travelocity and this is what was not included:Beach Access which is listed resort fees but is now not included!!What is NOW NOT included in resort fees.Beach AccessRestaurant/Bar onsiteParking 65.00 per dayWhat is included2 bottles of Free waterNewspaperFree internetFree complimentary coffee/TeaSo for the resort fee you get complimentary items. What a SHAM!! I cancelled after I found it would be an extra 100.00 per day.

I was disgusted with the stay here. almost $ 200. per night and no microwave or fridge. There was a drip in the room due to a storm.and they have no smoking rooms.i am now disputing a 200+ fee for smoking after i called and asked about the smoking policy.they said they found smoking evidence. my husband did not smoke.the supervisor that checked me in was not friendly at all and non informative.

Great beautiful hotel. Always amazing staff. So close to the beach and main street and good restaurants

This was the worst hotel experience of my entire life. The location and view doesnt make up for the overpriced, outdated rooms. We checked in at 4:30 and got to our deluxe king ocean view room and it was filthy. Food wrappers and food crumbs crushed into the carpet, plaster all over the window sills and all over the floor, no towels or robes. We went down to inform the front desk and the woman changed her initial attitude she had upon checkin to apologetic and switched our room. The new room was clean and much smaller. A $90 difference from our original room that they didnt offer to refund to my boyfriend and I. We were also charged 69.31 for parking, when the agreed upon amount was $65 which is still outrageous and wasnt mentioned anywhere prior to our arrival. The beach passes werent provided to us and the new process was not properly explained which resulted in the beach passes being sold out for the day in asbury park so we couldnt even go to the beach. The new procedures that are listed on their website for covid-19 are NOT in place at all. BEWARE if youre concerned about your health. There were multiple guests not wearing masks and staff didnt say anything to them. There was no one checking temperatures anywhere and there was no one operating the elevator for guests or regularly sanitizing anything. There was no breakfast offered and we luckily found a coffee stand selling coffee in the morning near the lobby. At 4am the fire alarm went off and we had to evacuate and wait outside until the building was cleared to enter. It was a terrifying experience as there is no signage anywhere. Guests were clambering around the hallways at 4am opening random doors to locate an unmarked stairwell to escape the building safely. The fire chief said someone had been smoking in the room. Once we were finally allowed to reenter the building we finally saw a staff member that told us to take 8 flights of stairs back up to our room , but guests from level 5 must stay in the lobby like children until they found the culprit of the fire alarm. Luckily that didnt include us because we needed to try to get some amount of rest for the $500+ we had spent for the mediocre room. In the morning we checked out early, eager to put this place behind us and never look back. Staff couldnt have cared less about us, a weekend getaway turned into a nightmare. 10 out of 10 would NEVER recommend to even my worst enemy.

We went to wedding at the Jersey shore. It was beautiful. We stayed here where the reception was being held. The staff was excellent and so was the food. This is the view from our room.

Reasonably priced and comfortable rooms. The whole hotel is semi updated. The building is very interesting with many balconies.

Reading all these bad reviews I’m not even considering this hotel anymore. Thanks everyone

Nothing worked. Room key, bathroom light. You name it, it didn’t work. Despite all of that..Service was great, staff was attentive and location was perfect.

We had the best time. The rooms and hallways are very dated but all around we had a great time and would absolutely recommend it.

Very overpriced, room smelled of urine, end table was stained and rude check in staff..best part is location and pool/bar but will not be back!

The deluxe room had a good amount of space for 4 adults and one toddler. The staff was super friendly and helpful. The hotel was pretty and a great location. Super fun even off season.

You BETTER RUN It is an unpleasant place, dirty with a bad smell, it has no maintenance, the air conditioning is not working and the staff included the manager is nasty

Great location to the boardwalk and shops. Hotel parking is $45 during the summer season, but off street parking is available for much less. The hotel staff were very friendly and went out of there way to assist us getting settled in. The hotel is a little older, but I found the rooms very spacious with great views of the ocean and boardwalk.

We were there 8/12-8/16. The staff was very friendly and helpful, rooms were clean but no fridge. Nice pool, walking to beach and Broadway. Nice old pictures of the hotel. Very nice beach very well kept. Walking distance to the town.

Total rip off. Charged us out of season for a Resort fee in January when none of the resort amenities were open. Also tacked on a parking fee when we paid to park on the street. I really hope the extra $50 in resort fees makes up for the fact that a regular visitor to the hotel will NEVER be back

Not what I was expecting for the price. Parking was difficult and expensive. No free WiFi, no place in the hotel to grab a coffee or snack, door key didn’t work on numerous occasions, strange room setup (the faucet barely worked because it was shoved into place against a mirror), “oceanview” was blocked by a terribly ugly building, door to room was difficult to open, ice makers didn’t work well BUT the formal event we attended was very well run and the facility was clean. Fitness center was quite pathetic - be careful with those sandbag weights. Pretty sure I wore more sand than I lifted. The saving grace of this hotel was the very friendly staff and good location, but overall I am not impressed.

Nice room but very noisy the next morning while trying to get so much needed sleep. Can hear doors slamming outside our room which I believe was housekeeping, starting early. No coffee makers or refrigerator in our room. Very pricey

I stayed there last night. The phone in my room didn’t work, one of the lamps didn’t work, there were barely any outlets and the television remote looked like something from the 1980’s. The room was just very dark and certainly not worth the $300 I paid.

Lovely!! Very clean and quiet, at least the night I stayed!!

Traveling June 2019POSITIVES: The room was extremely clean and the building was very nice, which you would not expect if you were standing outside of it since it looks like college dorm building. The hotel is directly across the street from the beach and is only about a 10 minute walk to The Stone Pony Stage, which was the focus of our trip. The staff was very friendly and helpful, especially the pool attendants. The A/C worked very well, which was a huge plus since it was in the mid-90s every day. Additionally, if you want to take in the ocean breeze, the windows in the rooms do open, which is convenient for turning your non-smoking room into a smoking room. They allow pets, which is a huge plus except pets are not allowed on the beach from May 1st to October 1st. The shampoo smelt nice, I recommend snagging some from the maids cart before you leave.NEGATIVES: Everything is extra or has a fee. The amenities that most hotels include (HD TV, clock, Hair Dryer, Wi-Fi, Bedding 

The Berkeley is literally steps from the beach and boardwalk. Its a nice hotel with very spacious rooms. There are tons of activities to do in the surrounding areas for adults and children of all ages.A few problems we had is that there is no hotel parking. You are going to pay for parking either with valet or street parking which is an hourly charge. So keep that in mind when budgeting.Rooms are also a little dated.Rooms do not come standard with refrigerators even though the rooms are so pricey.The only reason why i gave this hotel 5star is because of the staff. They are extremely curtious and always smiling and willing to help. Without that this would have scored a 3star with me

Best wedding experience of my life — of my very best friend of 25 years! This place is absolutely gorgeous! There was another wedding going on simultaneously— and you could not tell AT ALL!! Empty beautiful huge halls to play in - extremely nice and helpful staff when I was locked out of bridesmaids suite they were happy to give me a keycard - awesome valet that suggested I take pic of ticket which came in handy haha - reception area knocked anywhere else I’ve seen (& heard acoustics were amazing) out of the park!!! View! Oh and I visited my friend’s 7th floor room — it was BREATHTAKING! Congrats MORANS! ️️

Nice mod hotel, overpriced, great location across the street from the beach.

Was only there overnight so I was not abel to see how was the service.but it is definitly unique hotel with a lot of character and history.

It’s a pleasant place, if dated. To truly dine you must go elsewhere. (Try The Tides, tucked half a mile away on a residential street.) And be prepared for bill shock: The dismissive desk manager looked me in the face and said, “The tax is 14%.” I am a Marriott Lifetime Titanium/Ambassador, so I know from hotel taxes, and 14% of $189 is not another $100. It’s the $ add-ons, including Big City parking, plus the taxes on them, that run up the bill.

Bad services staff rude rooms outdated also they make up state laws about smoking in car an they for get to mention the abandoned building in front of the ocean view

There were mice in at least 5 of the rooms when we stayed at this hotel. Elevators are really slow, and staircase was below sanitary standards.

Booked this hotel since it was the last available option for a girls getaway weekend. Was a little wary of booking after reading some negative reviews, but we were pleasantly surprised! Most of the staff we encountered were very friendly and helpful. Check in was a breeze and our room was clean and much larger than expected. Free coffee and fruit infused water in the lobby. The hotel is in a prime location and pet friendly! No problems with checking in early and they also stored our bags for a few hours after we checked out.Some of the cons we noticed were that there is no fridge in the room and the parking is not great. We didn’t want to pay $45 for valet but we dropped off our bags and were able to find free parking in the residential area a few blocks away. We also were confused by the hotel wristbands. It would be helpful to know that you still have to pay to get on the beach but they will reimburse you, you can’t just walk on with the hotel wristbands which wasn’t explained to us.Overall a good experience and we would stay here again.

Been staying here for many years the rooms are big the bar needs to be remodeled and the hallways could be a little bit quieter nonetheless great views from the room of the ocean and the front desk staff is very friendly and professional

Dog friendly and on the ocean. Bed was comfortable. The common areas were not kept up, empty bottles on the deck weren’t moved for two days, a half full glass of liquor was outside the entrance on the ground for three. A broken piece of cement was used as a doorstop on the observation deck. Lobby and elevators had a sewer odor. When I checked in the receptionist literally said, “payment and ID.” Not even a hello. The valet attendants should hold open the front door for guests if they are standing there, and not be in the public view texting every day.$600 in taxes and fees for a four night stay excessive. It is as if they know they have the location to be booked full most summer nights and don’t even try to lure guests back.