Online orders were chaotic and disorganized during our visit. Due to black friday there were a rather large set of people waiting for their orders and it seemed only one person delivering them. Other than that, historically they have been rather helpful and have almost anything for any craft you can think of.

Always get my painting supplies from here. Love getting awesome coupons!

Love Michaels! Always find what I came for. Always friendly, helpful staff!

Love this store! Everything you can imagine for weddings and parties and the prices are seldom beat elsewhere.

Only one checker and card reader doesnt read debit card. No problem elsewhere.

Great customer service, however super expensive if you stay there to long

Curbside was nice to avoid going in. Took awhile and the app is designed so you have to call store when you get there. Waiting through prompts and then waiting for a person to come out did take awhile.

Its spoopy time and they have the BEST decorations and knick knacks! Too bad we didnt have too much money to spend. Got greeted but not very loud, my only complaint!

Crew was friendly and helpful for showing me where stuff was that I needed.

Picked up custom framing. Awesome job

Great deals and great service. The cashier was very friendly and seemed to enjoy his job. Love the material and options that they have.

Craft store with good selection.

I love this store for all my hobby needs. They have well priced items and a huge collection.

More expensive than Hobby Lobby, but atleast they dont support smuggle artifacts into the country illegally while forcing their employees to observe their views.

More like a store that dabbles in art supplies. Staff is not knowledgable enough to know if they have what you’re looking for. Paint supplies are always pitifully low or just out. Ok if you come to buy kitschy shtick that all the soccer moms are currently buying.

Plenty of crafting options. From low end to high end acrylic paints, foam working tools. If you cant find it other places, youre not looking in the right place. Go to Michaels!!

Nice place. Nice selection.

Love that store. Better than hobby lobby by far.

Great sales on Christmas decorations

Clean and well organized. The staff are friendly and willing to help as much as they can. Michaels is my favorite craft store. Never can go wrong with all the great deals and savings they have.

They basically have everything for the crafty person

I needed a matte for a picture frame. I was cheerfully and politely helped by Harry. I will return there when Im ready to purchase another similar picture frame and matte. I was very pleased.

Michaels almost always has everything I need for whichever craft Im working on. Their sales are fantastic and if you download the app and become a rewards member, there are always great coupons, too. I have photo/scrapbooking projects coming up and thanks to the sales and coupons, I was able to get it all for about half the price it would have cost me altogether. The staff is also patient and friendly, too. The lady next to me was pitching a fit because they wouldnt combine two individual items at the price of a combo pack, which they were sold out of. The clerk and manager were very patient and helpful to her (far more so than I would have been!).

Great people good help and I found everything I needed

Kids love this place

Its a nice place with good deals. Staff were nice, but the store was somewhat hard to navigate. Im very glad its around, very hood store for people that like all types of art.

Great employees, pricew and variety of items!

Well kept, lots of sales, staff really knew their stuff.

Good deals everyday here

Fun place to shop

Not very helpful felt ignored when trying to find a few things within the store

This store has friendly staff that no matter how busy an associate is, they are happy to help you. I wish this store was bigger in order to bring in different home decor and organization items.

Its a craft store. Its like Hobby Lobby without the politics & its open on Sunday.

Usually has what I need for crafting. I bet their employees get birth control paid for too.*looking at you Hobby Lobby*

Usually they have what I need and the staff is helpful. Today I couldnt find anyone to help me and the check out is a totally different story VERY unhappy people. Itll be a while before I go back.

Only one person dressed up for Halloween

Great sales for black Friday. But still a bit on the pricey side! Great selection too!

I love shopping here. However my online order took about 25 minutes to get for some reason.

Great place. Was hoping some fall stuff was still out! Need to decorate for hosting Thanksgiving

I like Michaels for their pant selection, which is quite good for purchasing paint to paint gaming miniatures. The paint is pretty good quality and inexpensive and comes in a large variety of colors.

Great products and great prices.

Always happen Im looking for

I brought in 3 canvas paintings to be stretched that my girlfriend had gotten throughout her travels in Africa and Australia. The framing staff was very helpful in choosing the best option for each canvas. That’s where the good experience ended. It took about 2 weeks to complete, which isn’t bad. However, I received an email saying my order was ready to pick up but when I got there the NEXT DAY, they weren’t even finished being stretched/framed. I got a nonchalant “sorry” from an employee that had just admitted to getting to work 20 minutes ago. He told me that it would take about an hour to finish up but he couldn’t start on it right now. So, I will have to wait another day (2 days after I got an email saying my order was ready) with no explanation as to what happened. I expect much more from a company that claims to be a leader in crafts/projects. Especially when I’m shelling out close to $1000 for 3 canvases. I am nervous to see what the canvases look like when I finally pick them up.

This place is great, always new and clever ideas.

Today was awesome at Micheals!!!. great deals on clearanced chenille yarn for blankets.

I love Michaels, but I can never find what Im looking for and its difficult for me to find someone to ask for help.

Great staff. They were friendly and very knowledgable. Only reason not 5 stars is because what I was looking for they had no cheaper or 2nd option it was only through their framing service for a pretty penny.

One stop shopping for art and craft supplies. They have most everything. I am an art teacher and they have saved me many times in a pinch.

Everything I need for my hobby.

Always have what I need! So helpful

A lot of beautiful things on sale. Fun time shopping!

Typical Michaels but it was impossible to find someone to help. They only had one cashier checking out on the Friday afternoon before Fathers Day and the line took forever. 3 stars because their selection is good but their prices are higher than other places and their staff is no where to be found.

This store has a nice variety of items. The biggest difficulty there is the lack of cashiers when youre ready to check out.

Great place for craft projects. Unfortunately for the only two employees I saw in the store, it was crazy busy. The store was a bit was on a hot day but not dreadful. I was only hindered by the long line at check out. Other than that they always have what I am looking for.

Great place to get some stuff

Love this place and its the first time Ive been at this store location. Was there with a friend. Plan on many future trips there. Lots of great things and not bad prices in my opinion.

Michaels provides a large selection of many crafting materials. Im a crocheter and they carry a wide selection of yarns to choose from. They also have a rewards program and an app. Watch for their sales to stock up.

Good variety for crafts

Great variety and engaging staff

Lots of cricut selection, nice staff, very clean

I went for some art supplies but the Halloween stuff was 40% off! Great sale.

Very helpful locating the yarn I needed.

They have an great selection of craft item but the customer service is better then Walmart but not much. the low stars is due to how long it takes to check out, mid day 20 min wait with one checkout and other employees just waling around not doing much to speed up the check out process.

Michaels is a great place to shop except for the fact that I spent so much time wondering that I actually never hardly get anything bought that I went there for because theres so much to look at I love to just go and wander and get ideas thank you Michaels

Nice place for crafts friendly helpful staff

The service was nice, we got plenty of friendly help at this store & they helped us save $.

Who doesnt like Michaels! Fun place.

Could browse all day here. Fair prices and all kinds of stuff. Improve the checkout lines in this place is perfect.

Was organized better than it used to be and was clean. Appreciated that

Always find more then you were looking for

Always a good experience

Very messy and items were pretty overpriced compared to JoAnns.

Frames are awesome!

Fun store!!

Very helpful staff, good selection.

Great job framing my poster!

So many wonderful things .with the season,s change coming everything you need is there

A wide variety of merchandise related to arts and crafts plus much more. The staff has always been friendly and helpful

Great store employees were very helpful. The layout is a bit difficult to navigate but the employees made up for it.

Had what I needed for my moms gift, Im happy

I dont hate this place. I just dont understand what is going on with this store. I mean Des Moines has three Hobby Lobbys and a Michaels. Every single time I walk into the Ankeny location there is a loooong line. Whats with the lack of cashiers. We go to take a class and the teacher is a no show. Store is a mess. Watch your step. My 78 year old mother almost tripped on some broken bamboo stick on the floor. The employees look stressed. Is this a corporate issue? A management issue? Ankeny could really use a Hobby Lobby. The towns population has grown and people from surrounding areas have to be shopping there as well. It could probably handle two stores. Ill change my review, as I will go back and hopefully things improve? New management things have changed much better.

Clean, friendly and better selection than some other craft stores.

Very nice craft store!

Lots of craft supies toxhoose from. You can get great ideas here.

They have a massive selection for nearly any art or craft project...staff was friendly and had lots of neat ideas and helpful tips.

Had everything I needed. Very helpful staff.

Rarely have what I need when I go in there, and this time they couldnt come up with any option other than another branded store that would even remotely carry what I have I need four. The odd thing is I had already been to that other brand in the store, and they tried to find what I needed, but couldnt find it Michaels didnt even try. Walmart had a better selection of what I needed but not in the color I needed.

Great sales friendly and helpful employees.

Great selections for wreaths!!

Love buying their canvases

Great selection for any crafter

Very friendly staff. Always wanted to go the extra mile to take care of you.

Great selection. Great prices!

Omg, why did it take 30 minutes to check out.... grrrr

Great variety of craft supplies

Slow service always understaffed but usually can find what your looking

Good stuff for everyday use including craft items for kids, home use and goidcdeals too

Love the options

Always find what I need. Helpful staff.

Great cashiers and store layout. Lots of quality items to choose from.