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Reef Lounge USA
2990 E La Palma Ave, Anaheim, CA 92806, United States
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Mi
Review №1

Customer service was terrible, I waited over half an hour just to be asked if I needed help when there were three employees working. Employees helped other costumers that they already knew even though I waited longer. I was quoted different prices by different people. Overall coral selection was pretty decent. No masks were worn by employees and a majority of costumers. I would go elsewhere if looking for coral and will not come back based on my first experience here.

De
Review №2

Very nice store. Everything you want for salt water. Not much fresh water fish. Went there for Duscus but they were out. Beautiful selection of corals and other salt water reef.

Mi
Review №3

Jimmy is a cool guy. Prices could be more competitive on fish also not the largest selection. He has tons of corals and I dont mean frags........he has colonies!!!

Ki
Review №4

Ill stop by here any time Im in the area. I havent bought anything from here, but if I were to get into aquariums this would be one of the first places Id go. The staff seem to really know their stuff. I just like looking at the fish :)

Do
Review №5

My first time here and the staff are friendly and know their products.Might of found my new salt water fish store.Photo is of my tank.

Et
Review №6

Im new to reef keeping and didnt like how they treated me. They brag about how much corals their best customers buy which was a turn off and gave me the feeling that they only want to spend time with certain people.

St
Review №7

Great place to find corals. Large selection

Ro
Review №8

Great people, nice selection of fish everything from Africans to zebra danios. And great selection of Equipment and accessories

Ll
Review №9

Always can count on good advice from the staff. Little long drive from Chino but worth it because of the wide variety of corals that are available and reasonable price for what your getting. Would recommend to anyone.

To
Review №10

Clean shop, lots of really nice corals, great prices.

Pa
Review №11

I ordered three frags on Wednesday and for over night shipping. Now they tell me it’s not going to happen and I will not get my corals till next Wednesday. I was so excited and ready but now what to do. I have to wait a week after paying extra and it’s killing me to wait./ UPDATE now they have completely canceled my order because of all this

Jo
Review №12

They favor certain customers. spent almost $1000 with them and will not be buying anything else due to the lack of professionalism.

Jo
Review №13

For reef lounge USA to understand what we go through with horrible customer service and defrauding. Similar to this....If a customer orders $3000 of corals, receives them and calls bank and tells bank, they do not recognize the charge. That business more likely not going to see that money. Thats what we as a customer feels like when horrible customer service is permitted.Common sense, treat others as you like to be treated.Horrible customer service. Ill spend my money somewhere else, no thank you. Worst customer service ever. Aqua SD I will go there instead

Th
Review №14

The best selection around.

We
Review №15

Was a good spot, met up with some fellow reefers from Instagram and toured the shop.

Th
Review №16

Great service and quality specimens. The tanks are healthy and selection is great. I bought a Geometric moray eel or tattoo eel he is doing great. I will be definitely doing business with this shop.

jo
Review №17

Top notch reef...

Ta
Review №18

Dont waste your time on maricultured acros. Wont look anything like the picture

Me
Review №19

Jimmy is a very dishonest Money hungry individualHow does he go by everyday knowing fully that his fish and corals have bacteria on them that will wreck havoc on anyone’s tank. And to top it off he has the worst attitude and worst customer service. I will be reporting him to the BBB because what he’s doing is a scamHe should pay the grieving widow of X all the fish and coral he stole. WILL NEVER BE GOING THERE AGAIN

Se
Review №20

Bought some corals online and when I received them they were ice cold. No heating pack had been placed in shipment. Both acros I got were dead and other corals were in rough shape. Tried contacting them about it and got no response to email or phone call. Wont be ordering from them again.

Ad
Review №21

No a lot of selection of fish..Helpful employees

Ch
Review №22

Love Therr variety Of Different Species

Br
Review №23

One of the best salt water selections in Orange County. I drive past a half dozen aquarium stores on my way to this store.

Ka
Review №24

Jason is the best! Coral daddy af

Fi
Review №25

Great selection good prices

kr
Review №26

A grumpy guy is unreasonable and doesnt respect his customers

Je
Review №27

Awesome place...variety of corals. Best I found in the Anaheim area during my stay.

Fi
Review №28

Nice place

AL
Review №29

Really good selection nice helpful people

di
Review №30

STAY AWAY!!!! This guy Jimmy Tao very rude trying to sell me dead fish, also worst fish conditions and messy, AIPTASIA everywhere, and EVERYTHING INFECTED, never goin

Ch
Review №31

One of the best stocked cleanest reef stores i have been in

St
Review №32

Amazing it was worth the 45min drive you should check them out for yourself.

th
Review №33

Beware of your mail order shipments and wasting money on their doa insurance. It was a waste of money as they have a fine print 2hr clause.

Se
Review №34

Strange, all personal and owner without mask.

Ch
Review №35

Generation of my family have been coming to Jimmy long before this most recent location

JE
Review №36

If youre looking for saltwater related this is the place to go. Large coral selections, clean, knowledgeable, but a but pricey. Overall, it was worth the traffic.

Ke
Review №37

Best salt water reef store ever. Great selection and knowledge.

na
Review №38

They post pictures of coral and after you receive it and it obviously no what you order, they then explain their photo was taken u see blue light and the tentacle of what you received, don’t extend out like what is depicted in their advertised photo. Bait and switch, buyers beware.

Ki
Review №39

This fish store is hands-down the best fish store in town. If you have no idea where to park there is a parking area across the street next to that parking structure and you just walk across its definitely worth it. When you first walk inside the store you can already tell that they take very good care of their tanks not one of their tanks is dirty. The staff here is super friendly and very informative so dont worry if you dont know how to take care of something they are more than welcome to help you and to talk over how to take care of things. We had went to the store to buy some corals and left with more knowledge of how to better take care of them. Its honestly refreshing to see people that care about their customers and not just about money you could really tell that they care about their corals their fish and definitely they care about their customers. I recommend everyone go to the store if you want fish or corals even if you are just starting your first tank go here they are so informative and make it so easy to understand how to take care of your tanks. Thank you again everyone that works in the store for making this experience so easy and enjoyable we really appreciate it!

Da
Review №40

Amazing selection of coral, one of the best around!

Ta
Review №41

Great service and nice size selection of corals

NO
Review №42

This guy sold a coral to my dad that it wasn’t advertised to be. Classic bait and switch.

Br
Review №43

Thank you.

Jo
Review №44

The owner, Jimmy, knows his stuff. If you have any questions, hell have an answer for you. They have a great selection of corals, live stock and dry goods. If theres anything they dont have, Jimmy will order it for you. The store is well maintained and the prices are very reasonable. Jimmy always gives me a great deal on everything I buy.

Mi
Review №45

This place is great! I travel 1 hour to go to this amazing place. Jimmy is very knowledgeable on everything he has in stock. Will be a life time return customer.

Ca
Review №46

Excellent service, I would highly recommend his services. Jimmy is very knowledgeable and what you to be successful with your tank. He warranty everythings he sells.

ma
Review №47

Love this place

A
Review №48

Scammers

Ri
Review №49

Jimmy has an incredible display of healthy fish & corals for sale. By far my favorite seller in so cal.!!! You can always tell when a guy cares about what he does and his shop as well as selection reflects what I care to see when Im ready to spend for my own tank.

Kh
Review №50

Great owner took his time explaining every aspect of a fish tank

Da
Review №51

I went to the Fish collection for the first time and was very impressed with the competitive prices and the customer service. The only thing to make this place better is that the store is a little cramped, however they said they would be moving location in about a month or so. Cant wait to check out their new place when they are up and running! Also, if you go to the store make sure to go on a weekend Fri-Sunday as they discount their fish and coral close to 20% on weekends. Love this place, will be going back soon.

MI
Review №52

Really helpful team at Reef Lounge. Fair price and huge selection...

Le
Review №53

Jimmy always has great advice when it comes to dealing with my tank issues. Reef Lounge has a wide variety of coral and salt water fish. Water refills (fresh and salt) are also top quality. I love that their open on Sundays too.

Da
Review №54

4/4 visits... Prices are higher than their competitors(not counting the infested $5 frags). Each time there was a different kid working and each time they were arrogant and belittling. I had to trash the frags that I purchased on 2 separate occasions as both had very unwanted hitchhikers...($125.00 gone). I didnt bother asking for a replacement for either since on my fourth and final visit I noticed that these issues were present in the majority of their tanks.Perform a very close inspection on any potential purchases!!!8 months later....Update: Decided to give this establishment another shot and things did not go well. First off you should know that they are trying to bury the negative reviews by offering 20% off your purchase for a positive yelp/google review. So this explains why there are so many good reviews. It also explains why the prices are higher than their competitors...(overpriced coral - 20%discount = regular price).That being said, I walk in the door and it’s like he’s been waiting for me since the day I posted the original review. As I said before I have only had interactions with his his rude minions, so how he knew who I was is still a mystery.He walked up to me and loudly asked how long I have been doing this(as if length of time spent in a hobby somehow dictates the level of respect/service one should receive). I replied that I have kept FW and SW setups since the mid 90’s... he then proceeds to argue with me about this review which naturally got his minions chuckling.Now I’m no business man but if a customer has a bad experience and you have the opportunity to win back that customer you should1.) Probably not cause a scene in your establishment with said customer, especially when other customers are present.2.) You should not attempt to bully/belittle said customer into changing their mind3.) Possibly take a business ethics/anger management classWant positive reviews?Healthy stock + helpful/knowledgeable staff = 5️

Ni
Review №55

I live in corona, but have no problem making the drive out. Jimmy takes good care of his store, and really cares about his fish and corals. He will tell you not to buy a fish if its not right for your tank. I noticed another review said the fish have parasites. Let me tell you, every fish store has fish with parasites, its part of the deal. Its up to you to pick a healthy fish OR dont be lazy and quarantine your fish to make sure they are not sick.

Sc
Review №56

Good selection little pricey Jason was very knowledgable

St
Review №57

I changed my review from one of the best to it IS the best reef store in southern california. Huge selection of coral, and an always changing variety of fish available. Jimmy is a master and offers plenty of advise, even for new comers to the hobby.

Je
Review №58

Great selection. A little pricey but good quality.

Ma
Review №59

Jimmy is amazing. Saved my tank!! I had a disasterious setup from another shop. He turned it into a thriving reef in one visit.Thanks Jimmy and team!!!

Br
Review №60

Probably the best aquarium store in Southern california. Very knowledgeable and helpfu staff with top quality saltwater fish and corals at good prices

Jo
Review №61

Wow...live an hour away and this is a great store for Saltwater fish and corals. Prices might be a bit high but for health, selection, size it is hard to compare with others I have seen.

Do
Review №62

Prices are pretty good and the people working there where helpfull and knowledgeable. Oh and i forget to mention how much coral they have in stock

Mi
Review №63

I dont know what the guys that rated this store with a one star, but the reviews I read from them I would strongly disagree with. I have been to many, maybe all, fish stores around the area, and none of them compare to the Reef Lounge in quality of livestock and coral, knowledge, prices, and helpfulness. They will help you with any questions you need. Ive been to other stores that didnt know answers to some, but the Reef Lounge did. Great family owned store and the ONLY one I go to for all my needs.

Al
Review №64

Best fish store Ive seen! Specialized in Salt Water fish and very informative.

Jo
Review №65

Healthy fish and coral. A lot of signature clowns!

Ca
Review №66

Excellent reef store... Glad I finally found this place. Used to travel all over just to find the coral I wanted. Super selection, very knowledgeable staff. I would recommend to anyone. Ivehad zero issues with buying anything here. Speaking on some of the negative reviews....I get when you buy something you expect certain things from it. When you are dealing with anything live and in large quantities, there will be a few issues here an there, especially with marine animals. Not sure everytime or anytime something happens it dictates a bad review here though. Most all of them obviously have been coming here for awhile and should understand what it means to buy live aquaria. Anyway, the staff here will guide you right and the selection is one of the best in all of Southern CA!

An
Review №67

Very knowledgeable and helpful staff and the livestock and coral are very healthy and well maintained.

Am
Review №68

VERY HELPFUL!!!! I live in New Hampshire and new to saltwater. I have a 15 gallon nano cube. The tank was set up for a pair of Hippocampus Erectus Seahorses. A few days after I brought them home one was laying on the sand. Eyes were moving normally. All the fish stores were closed because New Hampshire is eastern daylight time. I was panicked. My husband suggested that I call another State that is pacific daylight time. I went on line and found Reef Lounge USA listed and sells seahorses. The man I talked with was extremely knowledgeable and helpful. The fact that he knew he wouldnt get any business from me because of where I live didnt stop him from helping me. He asked what she was hitching to. Apparently what they hitch to will determine how they can hold themselves up. I was so relieved. I would highly recommend the Reef Lounge USA.

jo
Review №69

Great salt water reef store prices are good , always willing to take special orders

Ja
Review №70

Well maintained aquariums, beautiful corals and very knowledgeable and helpful staff.

Sa
Review №71

So much to choose from! However on the pricey side.

Ma
Review №72

You will love this shop . I have visited a lot of shops in Orange County . They are absolutely the best . I will strongly recommend their shop to my friends.

Br
Review №73

Place is great family owned and operated, Jimmy (the owner) is very knowledgeable, and can answer any and every question you have. Ive read some of the other lower star reviews and almost dont believe its the same store... Fish collection??? This is reef lounge, maybe they have changed there name but Ive been coming here for almost 2 years and it has been the best fish store Ive ever been to. Ive purchased fish and taken them back the next day for a full refund/exchange. Not because they were sick but because my other fish were aggressive towards them. Ive had a red serpent star start to lose its limbs and was given full credit when I came in with what remained. They have helped me solve a red algae problem, and if I have any concerns about added something they give me stright answers. Often times telling me, you can try but I wouldnt do it, or a flat out know you dont want this. In fact I havent had a single fish die from the store other the suicide because my flame hawk jumped out of the tank... Which they warned me about. Anyone giving this place a one star knows nothing about the hobby and is probably upset because they didnt realize how expensive it can be and how difficult it is to maintain a nice healthy tank if your trying to do it cheap. This place will tell you how to do it the right way, at a fair and competitive price. You might find something cheaper on Craigslist like one reviewer mentioned, but its CL and probably a scam... Though he didnt say how many bags of live sand he bought in his review but he did say he still got a $25 refund for some price matching.Ive been to other stores in the area, and have had the owners just make you feel dumb for asking questions, that will never happen here. Id give it 6 stars if I could.

he
Review №74

My best friend and I (we’ll call him X), had a huge passion and bond for saltwater reef and fish tanks. I had just acquired a custom 75 gallon tank that needed EVERYTHING, and X wanted to purchase a 150 gallon tank. In 2009 I was introduced to the owner of Reef Lounge Jimmy, by a friend who use to build custom tanks. X, bought a 180 gallon reef tank with everything from Reef Lounge, and the tank was beautiful, with beautiful fish and coral. X, Jimmy, and I maintained a business relationship for years. X maintained more of a friendship because Jimmy did monthly maintenance and cleaning. But as time went on the maintaining and cleaning started to slip.April 2nd, 2016, I lost my best friend unexpectedly. His widow and children were of course in mourning, and his widow (knowing Jimmy was X’s friend) asked Jimmy to take the tank out of their home, and hold on to it until she and the children moved. She wanted to make the tank a memorial for her husband, something his children could enjoy, she could enjoy, and his friends could enjoy. X LOVED that stuff!So this is what Jimmy did. Jimmy removed the tank from X’s home. He then resells the rock, fish, and corals to his employees because, “I had to pay my employees to move the tank”. Why wouldn’t he just bill the widow? For 2 hours of work his employees received 3 Kessil lights, a protein skimmer, refugium lighting, wave pumps, wave controller, chiller, and everything in the tank. Adding this up he paid his employees over $3000.00 to break down a tank (for a grieving widow) that took 2 hours.I’m writing this review because that has to be the most unethical, sneakiest business man I’ve ever met, and this story needs to be told. I went in there to look at the tank, it’s chipped, missing hardware. He has yet to speak to the widow. I’ve let her know what happened to her husbands tank, and the unfortunate condition of what’s left of it. Where does she go from here, is of course, up to her, but felt what happened with Jimmy at Reef Lounge should be told. And I guess leave it up to you to decide if you want to deal with someone who could do that to someone at their lowest time.

Ma
Review №75

GREAT STAFF, AWESOME CORAL AND FISH SELECTION.

Da
Review №76

Great prices for soft and lps corals. Great quality!

Pa
Review №77

Very good deals when discount. Lot of coral collections.

Ra
Review №78

Lovely place

Th
Review №79

They are soo nice here! There corals are amazing as well.

Mi
Review №80

This place is AMAZING.I love coming here after i take a dab

Ma
Review №81

This the best reef store Ive seen friendly and very helpful staff !

Ri
Review №82

Great selection, great service, very helpful

Ha
Review №83

I will warn anyone to avoid purchasing fish from this store. Walk in and see for yourself all the fish that are almost all infected with parasites or bacteria. Yellow tangs that I bought from here have brought in velvet and now its wreaking havoc on my 240g which has forced me to pull all the inverts that I could catch out and dose copper into my display, since I have no means to quarantine my fish at this point which include: Achilles, Regal angel. Blueline angel, golden angel, swissguard basslet and many other finicky/rare fish I have been collecting for the past 2 years. My fault for not QTing but my god, many of their fish are in terrible condition and it seems this store is content with selling diseased fish quickly and cheaply for your aquarium. I went against my better judgement and bought because price was low, but now I am paying for it with my other fishes lives. They cant keep newly shipped mini acro colonies colored for more than a week as Ive been there on shipment day and a week later and almost every acro remaining was brown with little/no PE. Buyer Beware or else you may end up with velvet wiping out your fish or any other parasitic hitchhikers. I highly recommend full quarantine if you do buy livestock here.

An
Review №84

Great corals great suppliesOwner really knows what he is talking about!

Je
Review №85

STAY AWAY FROM THIS STORE. VERY UNETHICAL AND DISHONEST! YOU KNOW WHAT YOU DID JIMMY! YOU WANT TO MAKE IT RIGHT CONTACT ME

Vu
Review №86

A wide variety of fish and coral selection available

D
Review №87

Well stocked friendly and clean !

Ch
Review №88

Good selection but super overpriced

Ke
Review №89

They were very helpful.

Ke
Review №90

Great selection of corals

Do
Review №91

Beautiful store

do
Review №92

I give it a 3, selection of livestock is ok, but owner tries to sell you everything just to make a sale... pricing is fair some stuff is cheap while other stuff is cheaper somewhere else

Aj
Review №93

Bad customer service, they took forever to get to me and then they were rude.  The owner does not wear a mask. The coral doesn’t look like their pictures.

Information
50 Photos
93 Comments
4.3 Rating
  • Address:2990 E La Palma Ave, Anaheim, CA 92806, United States
  • Site:https://reefloungeusaa.com/
  • Phone:+1 714-262-8869
Categories
  • Aquarium
  • Tropical fish store
  • Aquarium shop
  • Pet store
Working hours
  • Monday:3–7pm
  • Tuesday:3–7pm
  • Wednesday:3–7pm
  • Thursday:12–7pm
  • Friday:12–6pm
  • Saturday:12–5pm
  • Sunday:3–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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